Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

I bought a crew neck t-shirt and a pair of joggers. At first I wasn't sure about the t-shirt because the neck was higher than I'm used to and the cotton material was heavy. I love it now. It's my favo... Leggi di più

Valutata 3 stelle su 5

The quality of the sweat shirt was excellent, as was the delivery. But, as with previous purchases, the sizing is strange. With an extra small being snug in the body but with extremely long and nar... Leggi di più

Valutata 5 stelle su 5

Happy with quality of the material - most organic cotton t-shirts are thinner and do not feel quite so soft. Always looking for white t-shirts, vest, cropped t-shirts to wear as under layers so happy... Leggi di più

Valutata 5 stelle su 5

I have to say, I rarely write reviews, but the customer service this company gave was incredible. I ordered some t-shirts as a Christmas gift last year but, due to Royal Mail's strike, there was a de... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

361 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great product and customer service

Ordered a pair of joggers which unfortunately arrived damaged. I reported this via email and Katy from the customer service team was quick to respond in a friendly and efficient manner.

A replacement item was shipped out almost immediately, and it arrived in excellent condition. Very happy with the purchase and wouldn’t hesitate to order from them again. Highly recommend.

24 aprile 2026
Non scritta su invito
Valutata 4 stelle su 5

Crew cut t-shirt and a pair of joggers

I bought a crew neck t-shirt and a pair of joggers. At first I wasn't sure about the t-shirt because the neck was higher than I'm used to and the cotton material was heavy. I love it now. It's my favourite t-shirt. You can wear it also when it's cooler. The joggers are great. I liked them straight away. The only reason I am not giving 5 stars is because l wish the material of the joggers was thicker. They might not be properly warm in the winter. I am impressed by the policy of the returns even when you have worn the clothes out.

16 marzo 2026
Valutata 1 stelle su 5

Sizing not as described

Sizing was shown as Regular Fit, items delivered were 'Slim Fit' - not even an option on the website. I raised an enquiry with customer services to understand if they had changed sizing or if it was a mistake and never got a reply even weeks later. Items were returned and received a refund

15 marzo 2026
Logo di PLAINANDSIMPLE

Risposta di PLAINANDSIMPLE

Hi Peter, hope you're well. So sorry for any confusion and that you didn't receive our reply to your email shortly after it was received. Kindly check your junk/spam folder, as sometimes they can land in there. We just replied to the same email; hopefully it came through. In July of last year we changed the names of our regular and slim fit t-shirts; you should have received an email about it. After checking your order, I can see you previously ordered our (newly renamed) oversized premium weight t-shirts and accidentally ordered our regular fit by mistake. As a gesture, we have refunded our returns fee and would be happy to offer you free shipping on your next order. Just let us know your order number so we can refund you for it and if you have any questions at any time, don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Valutata 1 stelle su 5

Organic t shirts

Ordered 3 organic XS t shirts. Not a great fit but thought they may be a more comfortable fit when washed. Unfortunately they shrank. I recommend ordering at least one size larger.

11 aprile 2026
Non scritta su invito
Logo di PLAINANDSIMPLE

Risposta di PLAINANDSIMPLE

Hi Phyllis, so sorry to hear that our crew neck organic t-shirts in size XS weren't a great fit for you. We pride ourselves on creating quality products using sustainable materials that have been designed to last through countless wears and washes. All of our GOTS-certified organic cotton fabric is pre-washed during production so it shouldn't shrink or lose its shape in the wash as long as care instructions have been followed. As you've washed them, unfortunately we won't be able to take them back for a refund; however, you can send them back to us for free to be recycled, and we'll give you 15% off your next order. If you have any questions at any time, don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Valutata 5 stelle su 5

Excellent quality

Excellent quality.
Very good service
After years if trying to find a ‘proper’ crew neck T-shirt ( including ones in a higher price bracket) these are exactly what I have looked for.
Recommend to anyone!

7 marzo 2026

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