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Dettagli dell'azienda

  1. Servizio di trasloco e immagazzinamento
  2. Impresa di traslochi

Scritti dall'azienda

We are a moving company do all kinds of moves in London man and van service.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

11 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good service would recommend

Very good service would recommend, very helpful and friendly made my journey very easy and quick.

27 novembre 2024
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Risposta di Pinkhouseremovals

Thanks for leaving a review
Much appreciated hope to see you soon.

Kind regards

Pink house removals
Team

Valutata 5 stelle su 5

Excellent & Reliable service!!!

Falsal is more than reliable! He is committed and reach you on every steps before and during the process.

I was really pleased and impressed by his professionalism. And til today he’s always ready to help and invest his time for the customers to be happy & well treated.

Thank you for being patient, available and trustworthy.

Do not hesitate to book him.

Regards
Dorine

30 giugno 2024
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Risposta di Pinkhouseremovals

Hi
Dorine

Thanks for you comments appreciate your honest review of the company our customers are the backbone of this company.

Look forward to working with you soon and thanks for taking your time out for a review.

Kind regards

Pink house removals team

Valutata 5 stelle su 5

Highly recommended!!

Amazing service through out, we had some misunderstandings regarding stuffs but they went extra miles to sort everything out smoothly. Highly recommended,as was very reasonable price but excellent services.

10 novembre 2024
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Risposta di Pinkhouseremovals

Hi

Jaha Ahmed ,

Hi thanks for leaving a review ..it does make as improve our services for future clients and also we appreciate your honest review we strive to be better.

Kind regards
Pink house removals team

Valutata 1 stelle su 5

Zero stars would be generous

Zero stars would be generous. Regardless of what anyone pays, every customer deserves respect—not to be treated poorly just because they chose a budget service, as you put it. This mover expected two women to lift a sofa by themselves and had to be asked repeatedly to help. In his rush, he damaged the wall, several items, and even pushed one of us while holding the sofa. His attitude was unprofessional and disrespectful, making rude remarks, including a racist comment toward my mother. He didn’t deserve a penny. I would never recommend or use this service again.

6 novembre 2024
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Risposta di Pinkhouseremovals



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Dear Jo Simmons,

Thank you for your feedback. We sincerely apologize for any inconvenience you experienced during the sofa removal.

On the day of service, we were called to pick up a sofa with a quote of £90, which was later discounted to £40 as part of our charity initiative. Our driver traveled over 30 miles with the intention of providing you with the best possible support.

Upon arrival, our driver encountered two ladies who assisted with the pickup. Unfortunately, during the handling of the sofa, it slipped due to its weight. The driver suggested that hiring an additional person might have been beneficial, as the sofa was quite heavy and difficult to manage safely.

At the drop-off location, the driver was instructed to use a trolley for delivery. However, the uneven ground and grass made this approach impractical. Despite feeling frustrated, our driver remained committed to helping and went inside to assist with the delivery.

After checking the dimensions of the doors inside your house, the driver realized that dismantling the sofa was necessary to complete the task, but this service had not been booked in advance. We recommend that such services be arranged ahead of time for future reference.

The situation became more challenging when the sofa inside also could not be removed due to size constraints. The driver offered to help with bringing the other sofa inside, but the conditions made it impossible to finalize the task.

We take all customer feedback seriously and appreciate you bringing this situation to our attention. For further assistance or to discuss the matter in detail, please feel free to call or email us.

Thank you for your understanding.

Kind regards,
Pink House Removals

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Valutata 5 stelle su 5

The company is more than great

The company is more than great. I recommend it to everyone. Good prices. Keeping of promises and nice people. Thank you guys. We’ll see again.

11 ottobre 2024
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Risposta di Pinkhouseremovals

Thanks for your comments
See you back soon.

Pink house removals team

Valutata 5 stelle su 5

Great removal Job

Great removal Job. I am very happy with the way everything was handled. Thank you.

12 ottobre 2024
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Risposta di Pinkhouseremovals

Hi thanks for your comments,
We appreciate you took some time out
Hope to see you soon.

Valutata 5 stelle su 5

Efficient and trustworthy

Faisal was great and helped us move our things to the new place. Amazing service!

7 settembre 2024
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Risposta di Pinkhouseremovals

Thanks 🙏 for your comments,
I appreciate you taking your time out.
Have a wonderful day
Pink house team

Valutata 5 stelle su 5

Excellent service

Excellent service, kind and respectful.
I've hired their services at last minute and they have always helped.
I can recommend

7 ottobre 2024
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Risposta di Pinkhouseremovals

Thanks for your comments we appreciate your business.

Valutata 5 stelle su 5

Professional and on time .This is our…

Professional and on time .This is our second time using pink house removals .They moved us from our old property back in March ,all went smooth,all was handled professionally and assembled back in to the new house ,stress free.The second time we used them last week when we purchased new sofas ,they delivered in the given slot .Highly recommend this company .Thanks

1 ottobre 2024
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Risposta di Pinkhouseremovals

Thanks for your kind comments we appreciate you taking time for a review.

Pink house removals
Team

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