Pillow Haven 

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Valutata 1 stelle su 5

I ordered 2 pillows and they both have a heavy chemical smell. Even after airing them out it hasn't gone away. I decided to try and return them, as it clearly states on their website that "if it... Leggi di più

Valutata 2 stelle su 5

I've been using the pillow for several months now and it hasn't reduced or eliminated my snoring at all. I'm sure it probably works for some people but not all. It's a nice pillow and comfortable so... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought one for myself and ended up getting another for a family member as well. The comfort level has been really good, and it feels more supportive than what we were using before. So far, it's been... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I don't usually write reviews, but this one stood out to me. The feel is a bit different at first since it keeps its shape more than regular pillows. After a few nights, I got used to it and it starte... Leggi di più

L'azienda ha risposto

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Scritti dall'azienda

Online retailer of high quality sleep-improvement products


Informazioni di contatto

Violazione delle linee guida

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Not a hassle free return

I ordered 2 pillows and they both have a heavy chemical smell. Even after airing them out it hasn't gone away.
I decided to try and return them, as it clearly states on their website that "if its not right for you, return it for a full refund, no pressure, no hassle"
Well, its been a hassle.
Its been a week long back and forth with their customer support offering ever escalating offers for credit (starting at 25% we're now at 125%). Every time I say I would prefer a refund, thank you. They send me another credit offer and a reminder that if i send them back I'm on the hook for shipping, however much that costs.
I still am waiting on my no pressure, hassle free return.
Do not recommend ordering from this place.

13 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I don't usually write reviews

I don't usually write reviews, but this one stood out to me. The feel is a bit different at first since it keeps its shape more than regular pillows. After a few nights, I got used to it and it started to feel more comfortable. Overall, it's been a good experience so far.

12 aprile 2026
Non scritta su invito
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Risposta di Pillow Haven

Hi Jasmine,

Thank you for taking the time to share your experience, especially since you don’t usually leave reviews.

We’re glad to hear it became more comfortable after a few nights and that it’s been a positive experience overall.

Warm regards,
Pillow Haven Support Team

Valutata 2 stelle su 5

did not reduce my snoring

I've been using the pillow for several months now and it hasn't reduced or eliminated my snoring at all. I'm sure it probably works for some people but not all. It's a nice pillow and comfortable so I'll continue using it but I think buyer beware it might not work for you

11 aprile 2026
Non scritta su invito
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Risposta di Pillow Haven

Hi Tbash,

Thank you for your honest feedback. We’re glad to hear you find the pillow comfortable, though we’re sorry it hasn’t met your expectations regarding snoring.

As you mentioned, results can vary depending on individual sleep habits and positioning. If you’d like, our support team would be happy to help you get the most out of it.

Warm regards,
Pillow Haven Support Team

Valutata 5 stelle su 5

I've been using it for about a week now…

I've been using it for about a week now and it feels more comfortable than what I had before. It took a few days to get used to, but overall it's been a good experience and feels supportive through the night.

9 aprile 2026
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Risposta di Pillow Haven

Hi Shari,

Thank you for sharing your experience. We’re really glad to hear it’s been more comfortable and supportive, and that the adjustment period worked out well for you.

Warm regards,
Pillow Haven Support Team

Valutata 5 stelle su 5

I bought one for myself and ended up…

I bought one for myself and ended up getting another for a family member as well. The comfort level has been really good, and it feels more supportive than what we were using before. So far, it's been a positive experience overall.

8 aprile 2026
Non scritta su invito
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Risposta di Pillow Haven

Hi Charlotte,

Thank you so much for your support. We’re happy to hear both you and your family member are enjoying the comfort and support.

That means a lot to us.

Warm regards,
Pillow Haven Support Team

Valutata 5 stelle su 5

I've been quite happy with it so far

I've been quite happy with it so far. It feels like a step up from the usual memory foam pillows I've used before. It holds its shape well through the night and stays comfortable.

4 aprile 2026
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Risposta di Pillow Haven

Hi Dylan,

Thank you for your feedback. We’re really glad to hear it feels like a step up and that it holds its shape well throughout the night.

That consistency is exactly what we aim for.

Warm regards,
Pillow Haven Support Team

Valutata 4 stelle su 5

I've been using this for a little while…

I've been using this for a little while now and it feels different from regular pillows. It keeps its shape well during the night, which I didn't expect. Took a couple of days to get used to it, but overall it's been a comfortable change.

2 aprile 2026
Non scritta su invito
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Risposta di Pillow Haven

Hi Geoffrey,

Thank you for sharing your experience. We’re glad to hear it’s been a comfortable change and that it holds its shape well during the night.

You’re right, it can take a few days to get used to, and we appreciate you giving it that time.

Warm regards,
Pillow Haven Support Team

Valutata 5 stelle su 5

First impression was unsure

First impression was unsure. Second impression was better. Now I don’t even think about it which probably means it’s doing what it should.

6 marzo 2026
Non scritta su invito
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Risposta di Pillow Haven

Hi Leah,

Thank you for your feedback. We’re glad to hear things improved after the first impression and that it’s now working as it should.

Warm regards,
Pillow Haven Support Team

Valutata 5 stelle su 5

It’s amazing

It’s amazing, it works really well and there are no mistakes if you go for it. Super recommend you all, I had a great experience with them.

8 aprile 2026
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Risposta di Pillow Haven

Hi Itay,

Thank you so much for your kind words. We’re really happy to hear you had such a great experience and that everything is working well for you.

Your recommendation means a lot to us.

Warm regards,
Pillow Haven Support Team

Valutata 4 stelle su 5

I am usually very picky with beddings…

I am usually very picky with beddings especially when it comes to pillows. But with this pillow i ordered, I have been having very good sleep and my neck feels very good, instead of stiff (which usually happens with a lot of pillows). 100% recommended

1 aprile 2026
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Risposta di Pillow Haven

Hi Buckity,

Thank you for sharing your experience. We’re glad to hear you’re sleeping better and that your neck feels more comfortable, especially as someone who’s picky with pillows.

That means a lot to us.

Warm regards,
Pillow Haven Support Team

Valutata 5 stelle su 5

I have a desk job and neck tightness…

I have a desk job and neck tightness every day. Not a miracle cure but noticeable difference. Less tension when turning my head in the morning.

5 aprile 2026
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Risposta di Pillow Haven

Hi Isla,

Thank you for your feedback. We’re really glad to hear you’re noticing a difference and experiencing less tension in the morning.

Warm regards,
Pillow Haven Support Team

Valutata 5 stelle su 5

First night felt weird

First night felt weird. Second night better. By the end of the week I realized my headaches in the morning were gone. That’s the main reason I kept it.

23 marzo 2026
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Risposta di Pillow Haven

Hi Grover,

Thank you for sharing your experience. We’re glad to hear things improved after the first nights and that you decided to keep it.

Warm regards,
Pillow Haven Support Team

Valutata 4 stelle su 5

I'm very picky with pillows and usually…

I'm very picky with pillows and usually return them. This one I kept. Supportive but not rock hard. If you like super soft hotel pillows you probably won't love it, but for proper support it's really good.

29 marzo 2026
Non scritta su invito
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Risposta di Pillow Haven

Hi Turner,

Thank you for your honest and detailed feedback. We’re glad to hear you decided to keep it and that the support is working well for you.

You’re absolutely right, it’s designed more for proper support and alignment rather than a soft hotel feel.

Warm regards,
Pillow Haven Support Team

Valutata 4 stelle su 5

What comfortable pillow

What comfortable pillow. I like them

20 marzo 2026
Non scritta su invito
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Risposta di Pillow Haven

Hi Arthur,

Thank you for your kind words. We’re really happy to hear you find the pillow comfortable.

Warm regards,
Pillow Haven Support Team

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