Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

There are a lot of design tools out there. Piktochart's a really good tool if you need to create something long-form, like a report or presentation. It came clutch when I needed to make a slide deck... Leggi di più

Valutata 5 stelle su 5

I needed to come up with an infographic, and realized that Piktochart already allows AI-generated infographic where I can specify the topic, or via my original content - and AI will handle the res... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Piktochart is a really easy-to-use tool. I really love the fact that I can create a wide variety of designs, from images, brochures, presentations, to videos powered by AI... Also the tool saved me a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've been using Piktochart for a while now, mostly for infographics and presentations and the templates are what got me hooked. They're built for content heavy work and they actually hold up once... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di software

Scritti dall'azienda

Piktochart is an all-in-one graphic design tool for creating infographics, presentations, reports, social media graphics, posters, and prints as well as an online video editor. With focus on information design, you can easily turn content and data into a visual story or edit videos for social media.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

221 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 62% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quick response to my problem with a…

Quick response to my problem with a personal tip, so I felt there was a person on the other side and not a machine, which it is a very nice and comfortable sense.

2 maggio 2024
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Thank you for sharing your positive experience with our customer support. If you ever need a hand, we're always here if you. Cheers!

Valutata 3 stelle su 5

Piktochart has amazing potential

Piktochart has amazing potential, but the constant bugs and glitches outweighs it. Piktochart has a wide variety of graphics and such, but the majority of them will cost you premium. This isn't that bad since almost every designing site does this now, but what really bothers me is how broken the save function is. My progress does not save, my work completely gone. Knowing how bad it is now worries me to complete long projects on this site, I could lose hours or even days of work so easily, it just isn't worth it. There's little to no text customization as well, the variety of fonts is wonderful, but I cannot apply effects to the text at all, unless I'm missing something. This isn't a big deal though. This website seems to be inspired by canva, which I think is cool, but I encourage you to make Piktochart more reliable and functional like canva, so please fix this issue.

29 aprile 2024
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Hey there, we're incredibly sorry to hear about your experience. We understand the frustration you must have felt and we're keen to make it up to you. If you're open, feel free to reach us at support@piktochart.com, so we can get more feedback to further improve our product. Once again, we're sorry for the issue you've experienced and thank you for sharing your thoughts with us. Let us know if there are any ways we can support you. Cheers!

Valutata 1 stelle su 5

Zero LGBTQ+ Inclusion

As a long-time user of Piktochart, I was surprised to find an unacceptable gap in their template offerings, specifically the lack of LGBTQ+ themed options. Despite the platform's wide range of diverse and inclusive templates covering various religious, racial, women’s gender equality topics, and even numerous global holidays, the absence of LGBTQ+ content is glaring. After inquiring with customer service, it was confirmed that there are no such templates available. They did not inform me that they are in the process of including such templates or that they are on the roadmap. Piktochart’s major competitors all offer a variety of LGBTQ+ themed templates, thus this omission feels intentional and questions the platform's commitment to inclusivity. Piktochart needs to address this gap, as a product that is discriminatory towards a protected group is a ALWAYS a poor product. I will be switching to a different service.

23 marzo 2024
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Hi AJ, we're sorry to hear about your experience. Currently, our main focus is not on manual template creation. As you can understand, it's not feasible for us to fulfill every user's request in this manner. Instead, we're emphasizing the utilization of the Piktochart AI generator. This tool empowers users to rapidly produce infographics on any topic (including LGBTQ) in less than a minute.

Valutata 5 stelle su 5

I created some great pieces with this.

Once I got the hang of Piktochart it was a great tool. I began using it years ago when I taught infographics, and it worked well. My students could do everything they needed with the free version. Later I used the paid version to create the 2020, 2021, and 2022 Annual Reports for a Homeless Sanctuary I was with. Each year it got easier and better as I became more adept and the program added more features.

11 marzo 2024
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Hey Jill, thank you for this positive review and we're incredibly grateful for your kind support over the years! We hope to continue providing a great and seamless experience for creating your infographics!

Valutata 5 stelle su 5

Piktochart is SO intuitive..

Piktochart is SO intuitive... and I didn't grow up with the internet in my back pocket!

13 febbraio 2024
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Thanks for the positive review, Debra! We're glad to hear about your great experience with Piktochart and if you need a hand, we're always here to help. Cheers!

Valutata 1 stelle su 5

In the last 5 days

In the last 5 days, this software has been extremely temperamental ! Not downloading content in PowerPoint format, Deleting over 2Gb of uploaded content despite having a 100GB allowance. I sent over five emails to the customer service team without any response!

3 febbraio 2024
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Hi Mc, we sincerely apologize for your unfortunate experience with Piktochart. We understand your disappointment and we've responded to all the tickets we've received in the past few days. We certainly would want to assist you with this and make sure that your email was sent correctly to support@piktochart.com. If you haven't received any respond, kindly reach wilson@piktochart.com and I'll personally look to resolving this issue for you. Once again, my sincere apologies for this experience.

Valutata 5 stelle su 5

Great product

Piktochart is easy get started and easy to use. I've used the templates and made my own.

18 gennaio 2024
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Thank you for the kind review and we're glad to hear about your experience!

Valutata 1 stelle su 5

Jeg forsøgte at betale for en…

Jeg forsøgte at betale for en opgraderet løsning 2 gange, det fejlede, skrev til support og deres, ret langsomme svar var, var der nogen fejlbesked (inkluderet en opfordring til til en 5 stjerne anmældelse) jeg havde includeret fejlbeskeden i min henvendelse, og nu da jeg ville fortsætte med et forsøg mere finder jeg ud af de har slettet min konto, suk...

17 gennaio 2024
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Hi David, we sincerely apologize for your unfortunate experience with Piktochart. Our support team has reached out to your email to get this sorted and we hope to resolve this issue for you.

Valutata 4 stelle su 5

First Time User

As a person who never used the app before, it was bonkers and it took me 1 whole hour, you can create some beautiful images but you need to be a pro, but I finally created a good product, thanks Piktochart

15 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Quick Response on a Holiday

I asked a question about renewing my account with a new email address after hours on a holiday. The response was immediate. Thanks Piktochart!

23 novembre 2023
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Thank you for the kind feedback, Jackie! We're glad to be able to support you and we're always here if you ever need a hand. Cheers!

Valutata 5 stelle su 5

Happy to help a needy student!

I was doing a group project, and we had an issue with our downloads. I contacted Piktochart, and they were so willing and happy to help us out! Kind staff and most generous. Enjoyed working with their templates and designing things for our class. Would definitely recommend!

17 novembre 2023
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Hi Tisha, thank you for the kind feedback and we're glad to be supporting you in your Piktochart journey!

Valutata 1 stelle su 5

Only 2 downloads is ridiculous

29 ottobre 2023
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

We're sorry to hear that we're not meeting your expectations, Jack. As a bootstrapped company, we have to find sustainable ways to continue our operations and without the support of our customers, we're unable to do so. Hence, our freemium offering (as stated on our website) allows users to experience Piktochart and consider supporting us if they want to upgrade their subscription. As a bootstrapped company, we do our best to strike a balance between offering value to our users (one of our top priorities since 2012) and at the same time, ensuring the sustainability of our business, which pays for our operations and staff who are working hard to improve the Piktochart experience. We're sorry to hear that we've disappointed you, and we do consider your feedback. For a bootstrapped company that relies on reviews in a competitive landscape, we hope you'll reconsider your rating as we seek to improve the Piktochart experience for users like yourself. We'll gladly assist you at support@piktochart.com if you ever need a hand. Cheers!

Valutata 5 stelle su 5

Great for classroom use

Easy to use. Free access for students in my classroom. Prompt and helpful assistance from their support department.

11 ottobre 2023
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Thank you for the positive review, Lisa! We're delighted to hear about your experience with Piktochart in the classroom and hope it will elevate the learning experience for your students. If you ever need a hand, we're here for you!

Valutata 5 stelle su 5

Great communication

Communications was respectful and quick. Even though my issue took a bit to resolve, the representatives took the time to review the problem and fixed what needed to get done. Thank you!

20 agosto 2023
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Thank you for your patience and for the kind review, Roxanna! We're glad to be of assistance to your experience with Piktochart and as always, we're here for you if there's anything else. Cheers!

Valutata 5 stelle su 5

Piktochart is awesome!

When I started using Piktochart, I couldn't figure out how anything worked, but when I asked for some help, Piktochart quickly answered my questions and explained things very clearly. They even showed me videos with the exact steps to do those things myself. Without that lovely help button, I would still be sitting here trying to figure out how to get everything to work.

30 agosto 2023
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Thank you for the positive review and we're glad to be of assistance to enhance your experience with Piktochart. If you ever need any further support, feel free to reach us!

Valutata 5 stelle su 5

Excellent choice for displaying info

Piktochart is an easy-to-use online design interface, and in my opinion, while the presentation and document templates are solid, Piktochart is definitely the best product for making infographics, graphs, and charts. The customizability, display options, and ease-of-use for graphs and charts definitely outclass competitors, in particular. Additionally, there are endless creative and beautiful templates to inspire you, and plenty of built-in tools to make it easy to create custom designs, too.

21 agosto 2023
Non scritta su invito
Logo di Piktochart

Risposta di Piktochart

Thank you for this wonderful and positive review, Elizabeth! We're delighted to hear about your experience with Piktochart and hope to create more templates and features to improve your experience. Feel free to reach us if you ever need any support!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più