Jordan B. What an amazing staff member! From start to finish he ensured I was kept updated and also went the extra mile and exercised patience . Truly appreciated. My device was fixed within 2-5 days... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I'm just about to go into my 3rd year with LoveItCoverIt for my mobile insurance. The second year renewal was the same price as the first year & my 3rd year has seen a reduction in price due to a loya... Leggi di più
L'azienda ha risposto
NEVER use Pier Insurance, avoid them like a plague. Talking about having to jump through hoops, which without your phone, becomes exponentially more difficult. Asking for proof of purchase when the... Leggi di più
L'azienda ha risposto
I have recently upgraded my phone, sent an email to advise of this & was contacted straight away advising what information was required. This was forwarded to them & again have heard back very quickly... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Compagnia assicurativa
- anche in
- Azienda di assicurazioni per accessori
- Azienda di assicurazioni per i viaggi
Scritti dall'azienda
At Pier, we don’t just provide insurance, we build solutions that enhance businesses. With 5M+ customers protected, we specialise in Gadget, Travel, and Ticket Insurance, offering white-label solutions, embedded cover, and bespoke policies that fit seamlessly into your brand. Our expertise in product development, analytics, and claims management ensures an optimised customer experience. Backed by data-driven insights and cutting-edge technology, we help brands expand their reach, increase revenue, and deliver best-in-class protection for their customers. If your policy is underwritten by Pier Insurance, you’re covered by a trusted provider with decades of experience in delivering seamless insurance solutions.
Informazioni di contatto
New Garrison Road, SS3 9BF, Southend-on-Sea, Regno Unito
- 0844 815 1010
- info@pierinsurance.com
- pierinsurance.com
4,5
Eccellente
245 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very easy to arrange
Very easy to arrange . Very pleasant and professional advisors. Quickly achieved
18 agosto 2022
Non scritta su invito
Risposta di Pier insurance
Dear Sharon,
Thank you for sharing your experience, this is great to hear.
Pier Insurance.
Have never claimed but customer service…
Have never claimed but customer service in amending policy is very good. Susan in particular was so helpful and efficient.
17 agosto 2022
Non scritta su invito
Risposta di Pier insurance
Dear Tina,
Thank you for sharing your experience, this is great to hear.
Pier Insurance.
Great amazing service
Great amazing service, quick and easy and most importantly, polite.
This is a UK service, not sure why it shows as me being in the US?
17 agosto 2022
Non scritta su invito
Risposta di Pier insurance
Dear Haleema,
We really appreciate you taking the time to leave us a review.
Pier Insurance.
My request was completed quickly and…
My request was completed quickly and efficiently
12 agosto 2022
Non scritta su invito
Risposta di Pier insurance
Dear Carly,
Thank you for sharing your experience, this is great to hear.
Pier Insurance.
Insurance for Mobile upgrade
Sorted quickly with a telephone conversation & an email
11 agosto 2022
Non scritta su invito
Risposta di Pier insurance
Dear Joanne,
We really appreciate you taking the time to leave us a review.
Pier Insurance.
Always high standards of customer…
Always high standards of customer service from this company. Totally recommend
9 agosto 2022
Non scritta su invito
Risposta di Pier insurance
Dear JAC,
Just what we like to hear and what we aim for. Thank you for the review.
Kind Regards,
Pier Insurance
Sorted policy out very helpful
8 agosto 2022
Non scritta su invito
Risposta di Pier insurance
Dear Barry,
We really appreciate you taking the time to leave us a review.
The loveit coverit team
Excellence
Excellent customer service from Susan. Change of phone mid way through contract. Policy amended without any fuss.
2 agosto 2022
Non scritta su invito
Risposta di Pier insurance
Dear Andrew,
Just what we like to hear and what we aim for. Thank you for the review.
Kind Regards,
Pier Insurance
Susan was great!
Susan was very helpful and efficient. Thank you Susan :)
1 agosto 2022
Non scritta su invito
Risposta di Pier insurance
Dear Jamie,
Thank you for taking the time to leave us a review.
Pier Insurance
Excellent service from this company
Excellent service from this company. I needed to cover a new phone, and drop cover of an old one. All done very quickly, talking to nice people. Great email communication as well, and then to top it off, it costs less than it did last year. Loyalty and multi phone discount! Thank you Susan and Team
28 luglio 2022
Non scritta su invito
Risposta di Pier insurance
Dear John
We are so happy to see how great you found the experience and we will make sure to pass this feedback on to Sue and the team for you.
Kind Regards,
Pier Insurance
Happy with the service
Susan had been very helpful and I have never had an issue with this company other than the number of different people who respond which can sometimes cause confusion after I was asked for lots of information that had already been provided but Susan has sorted this thank you!
28 luglio 2022
Non scritta su invito
Risposta di Pier insurance
Dear Alison,
Thank you for taking the time to leave us a review.
Pier Insurance
Susan was very helpful and resolved and…
Susan was very helpful and resolved and answered the query I had an updated my policy and gave me a discounted rate, thank you
27 luglio 2022
Non scritta su invito
Risposta di Pier insurance
Dear Helen,
Thank you for letting us know how helpful Sue was, we will make sure to pass this on to her for you.
Kind Regards,
Pier Insurance
Excellent service
Excellent service.
I upgraded my daughters phone and got policy changed over easily with no fuss and even got a loyalty discount.
27 luglio 2022
Non scritta su invito
Risposta di Pier insurance
Dear Nicola,
Just what we like to hear and what we aim for. Thank you for the review.
Kind Regards,
Pier Insurance
Change insurance
Called up to add a handset and remove old one. Girl, Kate I spoke to was great. Understood what I was after email sent I replied with info and it was changed and a confirmation email sent to me. Kate was very knowledgeable and applied a discount as I have been a customer for a few years. She is an asset to your company. Quick and efficient, exactly why I have stayed a customer. :)
26 luglio 2022
Non scritta su invito
Risposta di Pier insurance
Dear Scott,
This is really great to hear, we will make sure that we pass this on to Kate (and Sue) for you.
Kind Regards,
Pier Insurance
Extremely helpful and professional.
21 luglio 2022
Non scritta su invito
Risposta di Pier insurance
Dear Mrs Fox,
We really appreciate you taking the time to leave us a review.
Pier Insurance.
I’ve used this company for many years…
I’ve used this company for many years now and they’ve never let me down. I’ve only had damage to my phone once I believe, and it was fixed and sent out to me pretty fast
20 luglio 2022
Non scritta su invito
Risposta di Pier insurance
Dear Symona,
Just what we like to hear, thank you for your review.
Pier Insurance.
Susan is super helpful everytime I…
Susan is super helpful everytime I email her.
19 luglio 2022
Non scritta su invito
Risposta di Pier insurance
Dear Jodie,
We really appreciate you taking the time to leave us a review.
Pier Insurance.
Fantastic company
I have been with love it cover it for years always easy to deal with! Probably won't go anywhere else!
19 luglio 2022
Non scritta su invito
Risposta di Pier insurance
Dear Francesca,
We’re glad to hear that you are happy with the service provided.
Pier Insurance.
Susan’s customer service was outstanding
Susan’s email was very professional and reassuring. It told me all I needed to know and more.
I will certainly be recommending LoveitCoverit to friends and family.
Thank you for your exemplary customer service.
Michael
15 luglio 2022
Non scritta su invito
Risposta di Pier insurance
Dear Michael,
We really appreciate you taking the time to leave us a review.
Pier Insurance.
great service no issues
14 luglio 2022
Non scritta su invito
Risposta di Pier insurance
Dear Peter,
We’re glad to hear that you are happy with the service provided.
Pier Insurance.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.