I ordered a wooden toilet seat, to find it was composite. Communication with PYP is BAD. Emails were blocked, phone # doesn't work, had to sign up on an account online to send a form. Response was BAD... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The tie dye lounge set turned out to be more than expected.....in the feel of the material, the color vibrancy and the general appeal of the garment. Plus only when it arrived did I realize it was a Y... Leggi di più
I do not patronize sellers who require five to seven days to fill a simple order--not counting shipping time. During that period, I receive email claiming the order has shipped, but when I inquire of... Leggi di più
L'azienda ha risposto
These long sleeve shirts are definitely worth the price. They are well made Very nice looking and can be worn by themselves or as a base layer. They perform excellent wicking, keeping you dry. Now ab... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Pick Your Plum you'll discover boutique deals picked fresh daily — fashion, crafts, kids, decor and more, all up to 85% off! Our roots are humble. In April 2011, Pick Your Plum was born to bring one sweet deal each weekday to a small group of super supportive customers. Today our deals and customers keep growing, but our goal hasn’t changed. From unbeatable deals on pinworthy products to handcrafted boutique finds, we aim to bring a little inspiration to your everyday life.
Informazioni di contatto
PO Box 744, 98019, Duvall, Stati Uniti
- 855-962-0560
- support@pickyourplum.com
- pickyourplum.com
3,4
Nella media
992 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
DOUBLE UMBRELLA AND RETURNED EQUIPMENT
I purchased the double umbrella which is wonderful. Excellent quality. I also had to return a powerwasher and Brian was extremely helpful in assisting to me and I received my full refund immediately.
27 maggio 2024
Everything was Great
26 maggio 2024
I refuse to shop at pick your plum
I refuse to shop at pick your plum. It is too hard to make a purchase
26 maggio 2024
Risposta di Pick Your Plum
Hi Robert,
We apologize for the difficulties you experienced while trying to make a purchase. This is not the experience we want for our customers. Please contact our customer support team at support@pickyourplum.com so we can understand the issues you faced and assist you in making your purchase. We are dedicated to improving our shopping process to make it easier and more enjoyable for our customers.
Thank you for your feedback. It helps us enhance our service.
Package arrived after the delivery the original deliver date
Was to arrive at the location on June 10 but did not arrive until June 12. We left the location the night of June 10. The package according to the tracking was delivered on June 12. We are not at the location so we do not have the items.
31 maggio 2024
Risposta di Pick Your Plum
Hello Carol,
Thank you for leaving a review and we're sorry to hear that the items were never received. I hope you understand that we do not have control over the shipment once handed out to the courier. That is why a tracking number is provided in our customer's portal so they can track its estimated delivery date. Circumstances happen during delivery and that is within our purview. We may advise collecting the package to the address where it was delivered. We appreciate your business and taking the time to leave us feedback.
Quality products.
14 aprile 2024
no problems
20 maggio 2024
Your return policy was very bad
Your return policy was very bad. I can't even make sure you will even refund me the money after telling you guys I use the plots. You have an automated response and you're getting tired of it. I will never buy from your guys again. And it's sad, I definitely got some of your products but I'll never buy again
28 maggio 2024
Risposta di Pick Your Plum
Hi Gisela,
Thank you for taking the time to leave a review about our return policy. We're sorry to hear that you were not satisfied with the fact that we do not cover shipping expenses for change-of-mind returns. A product that is not defective, is what we consider a "change of mind" or "buyer's remorse" return.
For non-defective products, we are unable to pay for return shipping. I hope this clarifies why we cannot provide free return labels for 'change of mind returns.
However, we are always looking for ways to improve our policies. We are a work in progress and we really appreciate the feedback you provided as it will help us shape our website and its contents according to the needs of our customers. We appreciate your business and taking the time to leave us feedback.
It came early.
27 maggio 2024
I still don’t have my order.
19 maggio 2024
Risposta di Pick Your Plum
Hi Crystal,
We appreciate your feedback, and we sincerely apologize for the delay in the arrival of your order. Your satisfaction is our top priority, and we understand the frustration this has caused.
Kindly reach out to our customer support team so that we can resolve that matter for you. They are available by email at support@pickyourplum.com or by chat via our website.
We understand the importance of timely deliveries, and we are actively reviewing our processes to prevent similar delays in the future. We appreciate your business and taking the time to leave us feedback.
The stretch chinos that I purchased…
The stretch chinos that I purchased were not as described. I requested a refund: It was easy getting my refund.
26 maggio 2024
Receive merchandise that was cracke Unhappy customer…
Receive merchandise that was cracked ordered an iPad. It was package had a hard time contacting customer service to get the result. Now I’m waiting to see if they’re gonna credit my account back. My money was never used because when it came to me, it was already broken. I am never doing business with this company again I return other merchandise and got credit for one thing because I did return to sender and they can’t find it in their warehouse so I am without getting my money returned back to me so my request is to never do business with this company
16 maggio 2024
Risposta di Pick Your Plum
Hi Barbara,
Thank you for your review and we're sorry to hear that you're having issues with this purchase! I believe the order in question has already been refunded on June 12th. Kindly check the method of payment used on this purchase as the refund was credited there. We value your feedback as it helps us identify areas for improvement and ensure better customer satisfaction in the future.
High quality. Great prices.
Pick Your Plum always offers quality products at great prices.
18 maggio 2024
Hostile management
Because of me returning an item about I hope y
a year ago and requesting a refund now when I try to place an order you have black bald me and do not accept my payments I have a very good credit rating and multiple accounts on time payments so if your business cannot stand one negative purchase I was in business 40 years in the swimming pool industry you always treat customers with respect have a nice day
19 giugno 2023
Risposta di Pick Your Plum
Hi Donald,
Thank you for your review and we're sorry to hear that your order was cancelled! Looking into it, your order was never processed due to it being voided. Rest assured, no charges have been processed for this order, and your payment information remains secure. We have taken all necessary precautions to protect your account and prevent any unauthorized transactions.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Garbage
One item cancelled. The 4 bug zappers I received are cheap Chinese garbage and don't do anything. The one charger I did receive came used and missing the block it Said came in the box. Nothing worth buying sold on this site anymore and customer service takes several days to respond.
24 maggio 2024
Risposta di Pick Your Plum
Hi Brynn,
We are sorry to hear that you feel our advertisement was misleading. We take all customer feedback seriously and want to address your concerns. Upon review of the advertisement, we have found that it is in compliance with our site's policies and accurately reflects the product we offer. However, we understand that there may have been some confusion, and we apologize for any inconvenience this may have caused.
We genuinely appreciate hearing from our customers, even when the review is not what we had hoped for.
While we regret that your experience with our product/service didn't meet your expectations, we want you to know that your satisfaction is essential to us. We take pride in the quality of our products/service, and our team is continually working to ensure that we deliver the best experience possible. If there's anything specific you'd like to discuss or if you have any questions about our products/services, please don't hesitate to contact us directly. We are available Monday through Friday, 7 a.m. to 7 p.m. MT, by email at support@pickyourplum.com or by chat via our website.
Once again, thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Product came in a timely manner
Product came in a timely manner and it was exactly how it was described. Very happy with my purchase.
22 maggio 2024
I hope that it improves but the…
I hope that it improves but the experience to date is not good. Support does not read or read with understanding. My package had what the USPS says is a bad address. I even spoke in person with the City's postmaster who said it was the company's fault. He located the package but there was an additional fee because they had to lopp around the service area.
I refused. I spent hours with and just want my money back. I promise not to use the company any more.
As far as the comment box, it would be useful to verify copy.
15 maggio 2024
Risposta di Pick Your Plum
Hi Claire,
Thank you for taking the time to share your feedback with us. We genuinely appreciate hearing from our customers, even when the review is not what we had hoped for.
While we regret that your experience with our product/service didn't meet your expectations, we want you to know that your satisfaction is essential to us. We take pride in the quality of our products/service, and our team is continually working to ensure that we deliver the best experience possible. If there's anything specific you'd like to discuss or if you have any questions about our products/services, please don't hesitate to contact us directly. We are available Monday through Friday, 7 a.m. to 7 p.m. MT, by email at support@pickyourplum.com or by chat via our website.
Once again, thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Great Site!
20 maggio 2024
The totes were perfect
The totes were perfect! took both colors. Salmon and Lavender. Could not have been better!!!
19 maggio 2024
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