PhotobookShop Recensioni 

1910
•
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

I bought many vouchers from Groupon and used one on 8th September 2026 for a photobook. As at 20 September 2026 it shows it is still in production. I rang and left a message and also spoke to a custo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

When one of my photobooks arrived with a damaged corner, PhotobookShop agreed to send me a replacement copy. It arrived within a few days. I continue to recommend this company to all my friends.

L'azienda ha risposto

Valutata 5 stelle su 5

Received my latest photobook a week ago & it is excellent. This book was on our trip to NZ. I ordered the larger size 26cm x 30cm & it really highlights the great photography & quality of the printi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Photobook responded very quickly to a problem with a book they sent. They immediately replaced it and the new book is beautiful. It has already been admired by many and several people have asked for d... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Editoria e media

Informazioni fornite da varie fonti esterne

We're more than just amazing custom photo books! We create personal calendars, greeting cards or even a coffee table book! Huge selection of designs and themes available online.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 94% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(1910)

141 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have been using PhotobookShop for many projects.

I have been using PhotobookShop for many years to create photobooks of our trips overseas and around Australia as well as personalised calendars for the past 8 years. Also hhave created many sets of ceramic coasters using my macro photos of flowers and birds and just now have produced sets of cards from my own photos.

14 agosto 2025
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Risposta di PhotobookShop

Thank you Kevin for your lovely review and support. We really appreciate it!

Valutata 4 stelle su 5

I have been now for many years with…

I have been now for many years with Photobookshop and have to say that the quality of their photobooks is excellent. I am generally going with a 26x33 cm, 120 pages and it is always easy to maneuver to construct the book. My only reproach is that the uploading of the pictures is for me complicated; I always need help.

14 agosto 2025
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Risposta di PhotobookShop

Hi Ruth, thank you for your review and feedback. We appreciate your continuous support!

Valutata 5 stelle su 5

I have used photoshop book several…

I have used photoshop book several times over the years and have never been disappointed, including creating year books for Year 6.
The quality of the books produced are great.
The program is easy to use and delivery is quick.
Would recommend.

9 agosto 2025
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Risposta di PhotobookShop

Thank you Dimi for your lovely review and continued support. We really appreciate it!

Valutata 4 stelle su 5

Good quality book

Good quality book. Communication good and turnaround time quite quick.

24 luglio 2025
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Risposta di PhotobookShop

Thank you Deb for your lovely review and support. We really appreciate it!

Valutata 5 stelle su 5

Beautiful products & quick delivery

Over many years of ordering from the Photobook Club, the quality & delivery times have been amazing. Customer service, when I've had issues, have also been amazing.

23 luglio 2025
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Risposta di PhotobookShop

Thank you Karen for your lovely review and continued support. We really appreciate it!

Valutata 4 stelle su 5

Be persistent it’s worth ir

End result is a great book with high quality
Photos. Everyone we show asks who we got it from,
My experience, being the one putting it together was very different. Not being the most tech savvy, l struggled to get started, The help line was fantastic even though they had to put me through step by step,
There has to be a way to make it easier for us of the older guys to buy and get started.

7 agosto 2025
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Risposta di PhotobookShop

Thank you Garry for your lovely review and feedback. We really appreciate it!

Valutata 2 stelle su 5

Damaged tiles

Ordered 9 photo tiles which arrived promptly. One of the tiles had been squashed slightly and another had some folds on the print paper. I requested replacements of the damaged tiles 3 weeks ago (with photos to show the issues) and have had no response

9 luglio 2025
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Risposta di PhotobookShop

Hi Esther sorry to hear about the issue with your order. Can you please provide an order number or email us at smile@photobookshop.com.au so we can assist you further.

Valutata 5 stelle su 5

Europe Holiday Album

Great service, good quality product, easy to use software, very happy with the value. Excellent way to share photos from a holiday. Highly recommend Photobook Club.

25 luglio 2025
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Risposta di PhotobookShop

Thank you Mark for your lovely review and support. We really appreciate it!

Valutata 5 stelle su 5

My Photobook Journey

After every big holiday I create a 120 page 30x30 Photo Book, and for the last 10 years The Photobook Club has been my go-to. Their quality is simply exceptional, vibrant and professionally finished. With a generous 3 year validity on the vouchers it's unbeatable value. Each book becomes a treasured keepsake and I never tire of flipping through them. Much better than scanning through a computer! With each project I discover new exciting features to enhance the story of my journey.It's the perfect way to relive those memories and share with others.

27 aprile 2025
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Risposta di PhotobookShop

Thank you so much Jessamy for your lovely review and continued support. We really appreciate it!

Valutata 4 stelle su 5

A tale of two experiences!

This is truly hard, but I'll start with: the photo prints I received were fantastic. The originals (some just screenshots) were not great tbh - they're historical pics for a very old house - so I was super-impressed, they squeezed the very best from what they had to work with. And I had some very weird sizes and... all sorts. So that was fantastic, and incredibly cheap (too cheap? 35 cents is less than I'd have paid 50 years ago in the 70s for a photo reprint). But on the other side of the ledger, this company would seriously benefit by having a CEO / funding to invest in modern tech, starting with their security (not saving passwords in readable text), then their website (no words!), their downloadable software is truly 90s at the latest, and their ordering process and "tracking" are beyond archaic. But I believe they are trying to succeed, so it'd be nice if whoever owns this company stopped tying the hands of their employees behind their backs, tool them up, let them fly, and when updated, charge MORE for a great service! (nothing below $1). IF they did that, this company could completely OWN this space. GLOBALLY! What a market to corner! Imagine being this close to doing that and then just saying "nah, I'm busy"! No-one else has good reviews, these guys are half-way there, it's there for the taking. Until then, I'll order again, because the final product wash just outstanding and I'd like to support these dedicated employees.

17 luglio 2025
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Risposta di PhotobookShop

Thank you for your review and feedback. We appreciate your support!

Valutata 5 stelle su 5

My photo book is great

My photo book is great. So happy with it and the program is very easy to use. Also very fast service. Thanks.

23 luglio 2025
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Risposta di PhotobookShop

Thank you Karen for your lovely review and support. We really appreciate it!

Valutata 1 stelle su 5

Spent 5 hours trying to make a 20 photo…

Spent 5 hours trying to make a 20 photo Photobook.

Their software, just, doesn't. Work.

Honestly so annoying. Save yourself the hassle.

22 luglio 2025
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Risposta di PhotobookShop

Hi Phillip,
sorry to hear that you were having issues with the software. If you require any assistance in navigating the software please contact us at smile@photobookshop.com.au

Valutata 5 stelle su 5

The books come up really well

The books come up really well, and if you use discount coupons (eg from Groupon) they are fantastic value for money. I have created about 20 of them, mainly 100 page ones. Mastering their website and design programs takes some work,but gets easier every time. I have tried other suppliers, but have found Photobookshop the best. Make sure you get the name right, because at least one other company has a very similar name.

14 luglio 2025
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Risposta di PhotobookShop

Thank you David for your lovely review and continued support. We really appreciate it!

Valutata 5 stelle su 5

Once again very happy customer

Once again very happy customer. I have now done 8 books and always a great experience - good quality, cost effective with the voucher system and good turnaround time. I use the desktop software at my pace and find it a great way to complete your photo books.

15 luglio 2025
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Risposta di PhotobookShop

Thank you Beverley for your lovely review and continued support. We really appreciate it!

Valutata 5 stelle su 5

Photobookshop is a recipe for success

I wrote a cookbook with photos to give to my friends, and they absolutely loved it. I opted for express printing and delivery and I was delighted. Photobookshop did exactly as they promised. The quality was superb, so professional!

4 luglio 2025
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Risposta di PhotobookShop

Thank you Robyn for your lovely review and continued support. We really appreciate it!

Valutata 5 stelle su 5

I have made over 30 books for personal…

I have made over 30 books for personal and school projects and my last one did not disappoint. It was on time, the colour and clarity of the photos were excellent. Highly recommend the company.

3 luglio 2025
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Risposta di PhotobookShop

Thank you Ian for your lovely review and support. We really appreciate it!

Valutata 1 stelle su 5

Pathetic services and customer service!!!!

I bought a 10-pack of fridge magnets, 68×68 size, for $14 yesterday, seeing your fake EOFY sale everywhere and just an hour later, it was showing for $10 everywhere. How's it possible?

Could you please tell me why you're ripping me off??? Isn't it bait advertisement, or is it your normal practice to deceive people???

Now, I doubt all the item prices ($57 for 3 things) I paid, whether they're genuine or not. I was in a bit of a hurry and thought it was a great EOFY deal, but later I checked on a few different websites/apps, your prices are significantly higher than most of such other systems available in the market. I'm really feeling ripped off!!!!!!!!!!!!!!!!

I was planning to use your services for the 1st time, but after this experience, I'd like a refund of everything, and I won't ever use your terrible services again and won't even recommend it to anyone!!!

You haven't responded to any of my emails even once. When I complained about this today on Facebook on one of their recent posts about the same product, I got a rude response!

Pathetic services and customer service!!!!

29 giugno 2025
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Risposta di PhotobookShop

Hi Mandy,
Sorry to hear about your recent experience with us. Someone will contact you today to get this sorted for you. Apologies once again for the mix up.

Valutata 5 stelle su 5

Happy customer

Once again I’m very happy to receive my two photobooks, I have done so many different projects with this company and I’m always so pleased with the quality.
Thank you photobook team

29 giugno 2025
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Risposta di PhotobookShop

Thank you Nora for your lovely review and support. We really appreciate it!

Valutata 5 stelle su 5

Sandra

Once again very happy customer. I have now done over 20+ books and always a great experience - good quality, cost effective with the voucher system and good turnaround time. I use the desktop software at my pace and find it a great way to complete your photo books.

11 giugno 2025
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Risposta di PhotobookShop

Thank you Sandra for your lovely review and support. We really appreciate it!

Valutata 5 stelle su 5

Canvas Prints

ordered two canvas prints. they arrived well cushioned and in excellent condition. They look great. Memories of my trip to Japan

17 giugno 2025
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Risposta di PhotobookShop

Thank you Diana for your lovely review and support. We really appreciate it!

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