Phones.co.uk Recensioni 

6795
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’ve just sold my iPhone 14 Pro. The process was so quick and easy. Compare and recycle sent out the postage box and bag (for free postage). Phones.co.uk confirmed item was received 2 days later,... Leggi di più

Valutata 5 stelle su 5

Was a tad unsure at first, but after reading the reviews I decided to take the plunge. The iPhone 11 Pro was a very good price and was actually in better condition than described. It arrived exactly w... Leggi di più

Valutata 5 stelle su 5

Just sold my s22 ultra with them, although offering very slightly less than the others on the Moneysupermarket comparison site, actually paid their offer price. Another site offered £210, but when the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Last month I was called by Roger that my phone contract could be upgraded. He managed to sort out a new contract with an upgraded device, much more data and assisted in changing number to ne... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di telefoni cellulari

Informazioni su Phones.co.uk

Scritti dall'azienda

Phones.co.uk in a nutshell.

We're a UK-based team of tech enthusiasts and price comparison experts who are passionate about helping people save money.

With so many deals and offers out there, we know how overwhelming it can be to choose the right one.

That's why we created Phones.co.uk - to give you a smarter, simpler way to compare the mobile phone, SIM only and broadband market, and make confident decisions.


Why choose Phones.co.uk?

Unbeatable prices: Our platform is designed to help you find the best value on the market, saving you both time and money.

Transparent comparisons: We prioritise clarity and honesty, so you can trust that the deals you see are the deals you get.

Exclusive offers: We work closely with top network providers to bring you deals you won’t find anywhere else.

A simpler experience: We've built our website with you in mind, making it quick and easy to find what you're looking for.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(6795)

9 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The bloke handled everything great and…

The bloke handled everything great and was brilliant at explaining everything to me. Very helpful and understanding.

5 luglio 2023
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Risposta di Phones.co.uk

Hi there,

Thank you so much for leaving us such a lovely review.

We are so glad you are happy with the service you received.

If you do ever have any quires regarding your order, please contact us directly via email or Live Chat.

Thanks
Ella

Valutata 5 stelle su 5

Very helpful

Very helpful, easy service.

13 luglio 2023
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Risposta di Phones.co.uk

Hi Matthew,

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Lottie.

Valutata 5 stelle su 5

Customer service was great

Customer service was great
Advisor was able to answer every question in great detail

13 luglio 2023
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Risposta di Phones.co.uk

Hi Michael,

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Ella.

Valutata 5 stelle su 5

Very amazing phone could have order…

Very amazing phone could have order from a better company

10 luglio 2023
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Risposta di Phones.co.uk

Hi Joshua

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Lottie.

Valutata 2 stelle su 5

From good to bad

My initial experience was great, until I received an email asking for the handset to be returned as it wasn't connected to a network - or pay for the handset- rediculous. It is connected and I'd received the paperwork. The phone calls, the emails have made the whole experience frustrating. I am connected to a network, I am paying a monthly contract payment so guess what I'm NOT returning the hand set - I've said you sort it out

25 giugno 2023
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Risposta di Phones.co.uk

Hi there,

Thank you for your review.

We strive to offer our customers the best possible experience and are disappointed to hear you felt we were anything but excellent. If there is anything you think we could change, to make future experiences better, please let us know.

Alternatively, if you would like to contact our Customer Support Agents on Live Chat, they will be able to discuss this with you. Where you are guaranteed a much quicker and accurate response.

Thanks,
Ella

Valutata 5 stelle su 5

Very helpful guy called Rodger

Very helpful guy called Rodger, who was very happy to help, guiding me through changing server, and reassuring me of my new contract.

9 luglio 2023
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Risposta di Phones.co.uk

Hi!

Thanks so much for leaving us such a lovely review, we really appreciate it!

Thanks,
Ella

Valutata 1 stelle su 5

No phone…

Still haven't received my phone a week later it's not necessarily Phones .co.uk fault but it's the couriers at fault.Still not a good experience.

3 luglio 2023
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Risposta di Phones.co.uk

Hi,

Thank your for your review.

We are sorry to hear you are having issues with the courier.

Please join us on live chat where an agent can look into this for you.

Thanks,

Ella.

Valutata 5 stelle su 5

Very good

Very good. Thank you

3 luglio 2023
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Risposta di Phones.co.uk

Hi Em,

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Ella.

Valutata 5 stelle su 5

I had a very good experience talking…

I had a very good experience talking with customer service who helped me with my new phone. Very helpful and friendly customer service! Thank you 😊

28 giugno 2023
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Risposta di Phones.co.uk

Hi,

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Ella

Valutata 5 stelle su 5

Very helpful

Very helpful , explained everything , very good service

27 giugno 2023
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Risposta di Phones.co.uk

Hi Glenn

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Lottie

Valutata 5 stelle su 5

Phones.co.uk stands out as a leading…

Phones.co.uk stands out as a leading destination for customers seeking an outstanding mobile phone shopping experience. With its extensive product range, expert guidance, competitive pricing, secure online platform, efficient delivery, and reliable after-sales support, Phones.co.uk prioritizes customer satisfaction above all else. Whether you're a tech enthusiast or a casual user, Phones.co.uk is dedicated to empowering your mobile experience, ensuring you find the perfect smartphone that meets your needs and enhances your digital lifestyle.

13 giugno 2023
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Risposta di Phones.co.uk

Hi Trxe

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Lottie

Valutata 5 stelle su 5

I would recommend them

The guy I spoke to was very friendly and helpful. He also had a lot of patience with me, helping me to understand how my phone would switch to a new network. I would recommend them.

25 giugno 2023
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Risposta di Phones.co.uk

Hi

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Lottie.

Valutata 5 stelle su 5

Had a great conversation about a new…

Had a great conversation about a new phone and it was nice and easy great experience no hassle at all

25 giugno 2023
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Risposta di Phones.co.uk

Hi

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Lottie.

Valutata 5 stelle su 5

Very helpful and polite

Very helpful and polite. Definitely recommend

11 giugno 2023
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Risposta di Phones.co.uk

Hi

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Lottie.

Valutata 5 stelle su 5

If you're in the market for a new cell…

If you're in the market for a new cell phone, look no further than this store! They offer brand new units at discounted prices, and their commitment to secured delivery ensures your phone arrives in perfect condition. It's the ideal place to shop for a high-quality device at a great price.

16 giugno 2023
Non scritta su invito
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Risposta di Phones.co.uk

Hi Mollie

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Lottie.

Valutata 1 stelle su 5

Still waiting for number to transfer…

Still waiting for number to transfer over as was told only take 1 day been almost w week now still hasn't happened

21 giugno 2023
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Risposta di Phones.co.uk

Hello Paul,

Thank you for your review.

I'm sorry to hear that your number hasn't yet transferred over.

When a PAC code is applied to an order, we will activate this PAC code when the order is shipped.
It can take 1-2 working days for numbers to transfer over.

If the number hasn't transferred over after 2 working days, you may need to restart the handset as this can update the number.
If you have tried this and the number still hasn't transferred over, you will need to contact your network to provide the PAC code. When the network have the PAC code, they will be able to transfer the number over for you.

If you have any questions, please contact our Live Chat, where a member of our Customer Support Team will be happy to help.
Our Live Chat is available 7 days a week from 9:30am-8:30pm and you can access our Live Chat via the help section on our website.

Thanks, Ella.

Valutata 5 stelle su 5

Good efficient service

Good deals and good customer service

21 giugno 2023
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Risposta di Phones.co.uk

Hi Blair,

Thanks for taking the time to leave us such a great review. We really appreciate your feedback.

Thanks, Ella.

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