Phoenix Legal Limited (based in England)  Recensioni 

139
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

I would wholeheartedly recommend Oliver. From the very beginning, he was professional, responsive, and incredibly supportive throughout my claim. What impressed me most was his communication... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lyndsey Jacobsen is worth her weight in gold! after a very long lengthy personal injury claim with another solicitor firm who then closed with no warning, Lyndsey at phoenix solicitors took over my c... Leggi di più

Valutata 5 stelle su 5

Great experience with Alan and Phoenix Legal Limited. Helped me get back my deposit from a previous tenancy agreement. Up front they were transparent about fees and throughout the process they always... Leggi di più

Valutata 1 stelle su 5

If it could be a zero star then it would be. The only thing they did do was take money from me. When it came to actually paying me I was met with a confrontational aggressive old lady called A... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Studio legale
  2. Avvocato del lavoro
  3. Avvocato
  4. Servizi legali
  5. Avvocato specializzato in lesioni personali

Scritti dall'azienda

Welcome to Phoenix Legal Limited. We are a national award winning law firm based in England specialising in Serious injury and Medical Negligence claims as well as Landlord and Tenant claims, including Tenancy Deposit issues and Housing Disrepair.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

139 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(139)

27 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly, personal and professional. 10/10!

Alisha and her team have given me so much help and advice over the years and more recently settled a motor injury claim for me. I literally had to do nothing!
And I’ve never paid a penny. Everything was managed in a friendly and professional way. Thank you so much for your help and advice over the years. Great service! Would definitely recommend this friendly little local business..

13 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

A superb business, very well run, 100% professional service.

I was recently represented by pheonix solicitors, it was a very sensitive case. I. Was treated with the upmost respect, I was given 100% support from the legal team and was even contacted by Alisha regularly to be updated on details regarding the case. I would recommend Phoenix solicitors and I give them a 100% review, very professional and completely loyal. X

9 dicembre 2020
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Valutata 5 stelle su 5

I used this amazing solicitors to help…

I used this amazing solicitors to help with a situation I was in with en ex employee. The team at Phoenix Solicitors helped not only with the situation but also with my anxiety and stress levels. I would definitely recommend this solicitors such a helpful and friendly team.

9 dicembre 2020
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Valutata 5 stelle su 5

HIGHLEY RECOMMENDED

I used Phoenix legal to deal with an accident I recently had and can honestly say that Alisha and her team were not only speedy and professional in the way they handled my case. They kept me up to date on all matters. So much so that I have passed the details on to a few friends who have cases that need dealing with. I also have an ongoing case against my local council and have every confidence it will be deal with in the same manner. HIGHLEY RECOMMENDED

9 dicembre 2020
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Risposta di Phoenix Legal Limited (based in England)

Hello Carlos,

Thank you so much for leaving us a review! It was our pleasure to be able to help you with your accident. It's brilliant to hear that you have shared our details with your friend! Recommendations from clients like you help our firm tremendously.

We'll of course keep in touch about any of your ongoing cases. If you have any questions, we're always here for you.

Kind regards,
Natalia
Social Media and Marketing Executive

Valutata 5 stelle su 5

Fantastic firm

Fantastic firm! Diligent, honest, open and tenacious. Would recommend to anyone.

9 dicembre 2020
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Risposta di Phoenix Legal Limited (based in England)

Hi Justin,

Thank you so much for leaving us a review! It's lovely to hear you would recommend us to others.

Please don't hesitate to get in touch with us in the future if you need any additional legal help.

Kind regards,
Natalia
Social Media and Marketing Executive

Valutata 5 stelle su 5

Professional and helpful

Alisha and her team were very helpful in resolving an dispute between ourselves and a certain inland waterways marina.

Thank you for all your help ... Would certainly recommend to any one else who finds themselves in a similar boat. :-)

Thank You Again

9 dicembre 2020
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Risposta di Phoenix Legal Limited (based in England)

Hello Andy,

Thank you so much for your review! We were happy to be able to help you with the dispute.

Feel free to reach out to us in the future if you need any legal help.

Kind regards,
Natalia
Social Media and Marketing Executive

Valutata 5 stelle su 5

Excellent company

Excellent company. Having known Alisha for many years, she is very efficient and competent, caring for her clients & getting great results.

9 dicembre 2020
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Risposta di Phoenix Legal Limited (based in England)

Hi Caroline,

Thank you so much for leaving us a review! We're delighted to hear that you consider our company as excellent.

Let us know if you need any legal advice in the future, we’d be happy to help.

Kind regards,
Natalia
Social Media and Marketing Executive

Valutata 5 stelle su 5

Perfect in every way

Perfect in every way! Thank you so much for winning my claim, excellent communication, service, wonderful staff and a positive outcome. You turned a terrible situation into a winning one! Couldn’t ask for more.

9 dicembre 2020
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Risposta di Phoenix Legal Limited (based in England)

Hi Carrie,

Thank you so much for leaving us a review! We're so glad to hear you're happy with the result of your claim. Nothing feels better for us than knowing we've turned things around for you.

If you need any more help down the road, please don't hesitate to get in touch with us.

Kind regards,
Natalia
Social Media and Marketing Executive

Valutata 5 stelle su 5

Very professional thank you

Have used Phoenix legal on a few occasions, have found them to be very professional and helpful, the whole team where a pleasure to deal with. I would definitely recommend this company and thank them for helping me .

9 dicembre 2020
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Risposta di Phoenix Legal Limited (based in England)

Hello Kirsty,

Thank you so much for leaving us a review! It was our pleasure to be able to help you, no matter the issue.

If you ever need more advice, we're always happy to help.

Kind regards,
Natalia
Social Media and Marketing Executive

Valutata 5 stelle su 5

Extremely professional

Extremely professional, transparent and thorough. Alisha goes above and beyond to help her clients succeed. Highly recommend.

9 dicembre 2020
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Risposta di Phoenix Legal Limited (based in England)

Hi Laura,

Thank you so much for leaving us a review! Above and beyond is a standard we always aim for. We're glad to hear you had such a positive experience with our team.

Feel free to contact us if you need any more legal help in the future.

Kind regards,
Natalia
Social Media and Marketing Executive

Valutata 5 stelle su 5

Alisha and her team go above and…

Alisha and her team go above and beyond. When I've been in distressed I've even had a call to help ease my worries after office hours. From the minute they answer the phone you feel like your the only person that matters. I'd only ever recommend Alisha and her team if your in need of a solicitor. Can't thank you enough for your help. Keep up the great work.

9 dicembre 2020
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Risposta di Phoenix Legal Limited (based in England)

Hi Geoff,

Thank you so much for leaving us a review and your kind words! It means a lot to hear you think so highly of us.

If you ever need more help, we are always only a phone call away.

Kind regards,
Natalia
Social Media and Marketing Executive

Valutata 5 stelle su 5

Would recommend

Would recommend, this firm goes above and beyond. Always professional and helpful. Nothing it too much trouble.

9 dicembre 2020
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Risposta di Phoenix Legal Limited (based in England)

Hello M,

Thank you so much for leaving us a review! It's amazing to hear you would recommend us.

If you need any more legal help in the future, we are always here to help no matter what.

Kind regards,
Natalia
Social Media and Marketing Executive

Valutata 5 stelle su 5

Disability Discrimination

I wouldn't hesitate to recommend Phoenix Legal, they helped me with a disability discrimination case and their professionalism was second to none. Thank you to Alisha and her fabulous team.

9 dicembre 2020
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Risposta di Phoenix Legal Limited (based in England)

Hello Deborah,

Thank you so much for leaving us a review! Disability discrimination is an issue we take very seriously. Our team was delighted to be able to help you make things right.

If you need any more help in the future, please don't hesitate to reach out to us.

Kind regards,
Natalia
Social Media and Marketing Executive

Valutata 5 stelle su 5

Excellent solicitors

Couldn’t recommend Phoenix Solicitors more highly. Excellent communication from beginning to end of my claim. Very professional and quick in sorting out my money from a landlord when others failed. Can’t thank you enough.

9 dicembre 2020
Non scritta su invito
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Risposta di Phoenix Legal Limited (based in England)

Hi Clare,

Thank you so much for leaving us a review! We're happy we were able to help you with your landlord.

Feel free to contact us if you need any more legal help in the future.

Kind regards,
Natalia
Social Media and Marketing Executive

Valutata 1 stelle su 5

These people are beyond unprofessional

These people are beyond unprofessional. They said they would find out if I paid a deposit on my rental property as I don’t remember if I did. Three weeks go by and they email again without that information and a bill for over £800. I emailed and said no this isn’t right I think you’re scamming me and then a woman called me saying I better be nice. Literally. She then started sending me many emails. She sent me 7 emails in a 20 minute period. I left a bad review on Facebook and she emailed me saying I have 2 hours to take it down or they will get their lawyer to take me to court. I mean they are a legal firm so I don’t understand why they would have to hire someone outside their office but like I said the crazy woman sending tons of email has made zero sense. I’ve had to report them to the police for harassment and block their phone number. They can not find out if you paid a deposit on your property. Do not believe them if they say that. UPDAE: their reply is full of lies. You can tell just by reading it which of us had the nasty attitude. I hung up because the woman started screaming for me to show her respect. She had no reason to even call me. If she thought I misunderstood something she should have replied via email and explained everything but she didn’t. She just went crazy. She sent email after email with one or two lines just being rude and unprofessional. She sent 7 in 20 minutes. They did not provide the information they said they would. Which was about the security deposit. They sent me an electric document asking for over £800. That’s a bill to me. They can call it whatever they want. I have made a complaint to the omnibus. This employee has obviously lost the plot. all the nasty emails she sent me had links to trustpilot and Facebook asking the recipient of the email to leave a review. So I did.

7 dicembre 2020
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Risposta di Phoenix Legal Limited (based in England)

Sadly this person sent us an email calling our firm a "scam". This person failed to read the letter we sent her and instead believes we sent her a bill for £800. We did not. We sent her a letter advising her that we recommended that an offer be made on her case but she failed to read the letter correctly and was clearly confused. We called her and asked her why she thought this and that we had a zero policy for abuse and if she continued to be abusive we would close her file. She hung up the phone and then proceeded to send abusive emails. We responded to her advising her to put any complaint in writing and we would respond accordingly. We also provided her with the Legal Ombudsman's details, which we are obliged to do if someone is complaining. She continued to send abusive emails and then threatened us with bad reviews on all social media. This person was then put on notice that any false or bad reviews posted should be removed within 2 hours or we would instruct our solicitors to take further action. We simply got more abusive emails in response. We maintained professional throughout the abuse received from this individual and have the emails as evidence. Sadly people think that threatening you with bad reviews gives them a right to be abusive. It does not. No one should put up with abuse from anyone. No one should be bullied and we do not expect to be treated this way and if we are we will not act for those types of people. Our staff and their well being are important to us and so abuse will not be tolerated from anyone.

Valutata 5 stelle su 5

Deposit protection claim.

Put in a claim against a previous landlord, we never thought we’d get anything back, but these guys done an amazing job to claim back over £2500!!

Very quick and amazing service

4 novembre 2020
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Risposta di Phoenix Legal Limited (based in England)

Hi Thomas,

Thank you so much for leaving us a review! We're glad to hear you think we did an amazing job. It was a pleasure having you as a client.

If you need any more legal help in the future, we are always happy to help.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

Valutata 5 stelle su 5

Phoenix solicitors acted for me on…getting my bond back

Phoenix solicitors acted for me on getting my bond back from my landlord they were very professional on what they did I would recommend them I definitely would use them again

15 agosto 2020
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Risposta di Phoenix Legal Limited (based in England)

Hi Richard,

Thank you so much for leaving us a review! We're delighted to hear you would recommend us to others.

Feel free to contact us if you need any more legal help in the future, we would be happy to help.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

Valutata 5 stelle su 5

outstanding service

I would highly recommend Phoenix legal solicitors to anyone who is looking for an excellent, professional legal service.
Alisha & Peter went above and beyond to help me with a business matter at very short notice, thank you so much for your outstanding service.

24 luglio 2020
Non scritta su invito
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Risposta di Phoenix Legal Limited (based in England)

Hello Lisa,

Thank you so much for your review! We're so glad you're happy with our service and that you would recommend us to others.

If you ever need any additional help, please don’t hesitate to contact us.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

Valutata 5 stelle su 5

Highly recommended!

Professional, diligent and great service. Alisha and the team are fantastic. I got my deposit returned in no time, It was such a great result and would without doubt highly recommend Phoenix solicitors.

Thank you for helping us!

10 giugno 2020
Non scritta su invito
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Risposta di Phoenix Legal Limited (based in England)

Hello Mumu,

Thank you so much for your review! We're so happy we could get your deposit back.

If you ever need any additional help, please don’t hesitate to contact us again.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

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