I've ordered dog food a couple of times over the last few months. The price is good, delivery is free if over £50 and if not too heavy, they use DPD and delivery has always been very quick with dispat... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Great service ! They have loads of options for our Jack Russell who has some health issues so can’t eat certain products. They stock a great variety of things and delivered them quickly. Communication... Leggi di più
Great service! The delivery company trashed the parcel. I phoned Pets On Point phoned me back almost immediately. I sent some photos through and a new parcel was dispatched promptly! Definitely recomm... Leggi di più
Decent price, OK shipping, but they sneak in a "processing fee" when you make payment. Very cheeky! Update. I have NEVER before been charged for using PayPal by a retailer. Having now discovered th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Pets On Point
Scritti dall'azienda
We are a small, family-owned, and operated business that takes pride in supplying the best quality pet supplies to our customers. We carry a wide range of products, including food, toys, and accessories, to meet the needs of all types of pets from Cats, Dogs, horses and even farm animals.
As it’s just ourselves running the day-to-day of the business it means we can always strive to offer the best prices on the market, and we back up our products with excellent customer service. We want to ensure that each and every customer who visits our online store has a positive experience.
If you have any questions about any of the products on our site, please feel free to drop us an email at sales@petsonpoint.co.uk
Thank you for considering our shop as your go-to pet store.”
Informazioni di contatto
Taylor Street, KA8 8AU, Ayr, Regno Unito
- +44 (0) 8081969994
- sales@petsonpoint.co.uk
- petsonpoint.co.uk
4,0
Molto buono
135 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Pets On Point
Thank you very much! Glad to have been of service!
Risposta di Pets On Point
I'm glad you got your parrot food on time and nice to see you finally trying our website :-)
Risposta di Pets On Point
Thanks for your order and we appreciate the positive feedback!
Good service
Good service, thank you. Postage a bit pricey though but overall I’m happy as the service was really good
28 gennaio 2024
Risposta di Pets On Point
Hi thanks for the positive feedback, and we are working on trying to reduce our prices and postage everyday!
Great choice and great prices
28 gennaio 2024
Risposta di Pets On Point
Thanks for your positive feedback it's greatly appreciated!
Competitive prices with prompt…
Competitive prices with prompt delivery. Would highly recommend.
26 gennaio 2024
Risposta di Pets On Point
Excellent feedback thanks very much!
Puppy food
I ordered two bags of puppy food and it was delivered very quickly with no problems. Thank you - one happy customer
25 gennaio 2024
Risposta di Pets On Point
Thanks you very much for the positive feedback!
Risposta di Pets On Point
Thanks for the positive feedback it's greatly appreciated
Excellent all round service
Easy to order , very good price, very fast delivery. Will definitely order again.
9 gennaio 2024
Risposta di Pets On Point
Excellent to hear and look forward to you returning 😀
Risposta di Pets On Point
Thank you very much! We appreciate your feedback!
My 1st order with this company
My 1st order with this company. There was a slight issue, but it was dealt with immediately. I also like the courier they use, DPD. I will be ordering from them again. Excellent price for my parrot food, compared to other companies.
27 dicembre 2023
Non scritta su invito
Risposta di Pets On Point
Hi,
Glad we managed to resolve your issue promptly we aim to respond to all our emails withing 4 hours and if there is any issues with the delivery we try our best to send replacements as soon as we can!
Good service and delivery on time
29 dicembre 2023
Risposta di Pets On Point
Thanks you very much for your positive feedback!
Haynets
I placed an order for two extra large haynets for my horse. They arrived super quick, even over the Festive holidays, and the communication from the seller was excellent.
28 dicembre 2023
Risposta di Pets On Point
This is great to hear, we are glad that you had a positive experience this makes our day!
Risposta di Pets On Point
Thank you very much!
Great shopping experience.
Came across pets on point whilst looking for a new bed for my dog. Website was easy to navigate, price was very competitive and delivery was quick and free. Product is good quality and our dog is very happy.
27 dicembre 2023
Very good service
26 dicembre 2023
Great company
I've ordered dog food a couple of times over the last few months. The price is good, delivery is free if over £50 and if not too heavy, they use DPD and delivery has always been very quick with dispatch usually the same/next day. Communications are good with updates when you've ordered, when DPD are expecting the parcel etc. Even ordering the week before Christmas they got my order to me within 2 days. Would recommend.
22 dicembre 2023
Non scritta su invito
Risposta di Pets On Point
Hi Anon,
Thank you very much for your positive and true reflection of our online store, its greatly appreciated.
Really glad to hear your a returning customer and we wish you a very merry Christmas and a happy new year when it comes, from all of us here at PetsOnPoint!
Risposta di Pets On Point
Thank you very much!
Excellent customer service provided…
Excellent customer service provided when DPD failed to deliver a number of parcels/items missing from a large order. Company immediately despatched replacement items. Highly recommend. Will definitely buy from this company again as what I bought was priced very competitively.
24 novembre 2023
Risposta di Pets On Point
Hi Caroline,
Really glad we sorted your issue out so promptly and we really appreciate your positive review.
It makes us all happy here at PetsOnPoint knowing you had a good experience when purchasing from us and we hope you have a great Xmas and New Year!
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