Pet Remedy Recensioni 

219
TrustScore 4 su 5

3,8

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Valutata 5 stelle su 5

I have bought Pet Remedy products before but never from the Pet Remedy web site and i have to say how excellent the whole ordering process was. The price was the same, if not slightly less than i usua... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Pet remedy atomiser fantastic just make sure position right as sprays oil but works immediately Like the plug in but doesn't work as well This also helps calms humans atomiser can be put anywhere... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I tried the Pet Remedy spray & bandana on my 13 month old dog before we went for a walk it made no difference whatsoever to our walk he reacted in just the same way, I tried again when my friend took... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I am sure that calming product works for some dogs but unfortunately not for mine. Started taking it 10 days before bonfire night but despite the best efforts of Pet Remedy and Classic FM my dog still... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio per animali

Scritti dall'azienda

Your natural pet stress & pet calming products for dog anxiety, cat anxiety, bird, rabbit & small rodent or mammals. Stress relief for travel or fireworks and general pet calming for situations where your pet becomes anxious. Natural remedy. Pet Remedy works alongside the brain’s natural ‘messengers’ called neurotransmitters, which work by telling the nerve receiving the message either to calm (via GABA pathway) or get ‘fired up’. In times of stress or anxiety the nerves get over stimulated, which leads on to the many different signs of stress we see in our pets. The special Pet Remedy blend of essential oils is valerian based and works alongside these natural relaxation pathways to help calm the nerves of anxious or stressed pets. Always consult your vet if your pet shows signs of stress or you observe any behavioural changes.


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

219 recensioni

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3,8

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(219)

10 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I have bought Pet Remedy products and they were Excellent…

I have bought Pet Remedy products before but never from the Pet Remedy web site and i have to say how excellent the whole ordering process was. The price was the same, if not slightly less than i usually pay from ‘middle man’web sites. I got a money off for first time custom which reduced the price further, the checkout was safe and simple, the delivery was free and arrived in 48 hours and to top it all i got a free gift. All round excellent service and products and i will be buying direct from Pet Remedy from now on.

24 luglio 2026
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Risposta di Pet Remedy

We are so glad you found the experience good and thank you very much for your feedback and order, we look forward to your future orders

Valutata 1 stelle su 5

Feliway verdamper happy cat…

Heb op de diverse plaatsen die feliway verdamper geplaatst en poes plast nog steeds in huis en nog steeds gestrest. Heb ze al meer dan een maand zitten, zonde van het geld. Dit is gewoon onzin, werkt niet

28 aprile 2026
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Risposta di Pet Remedy

Please could you remove this review as we are not Feliway, you have reviewed the wrong company

Valutata 5 stelle su 5

Bandana and calming spray

I bought a bandana and calming spray. I was surprised but pleased that it did seem to add to my dog's confidence straight away. It's a pleasant but not too strong smell and hardly noticeable.

12 aprile 2026
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Risposta di Pet Remedy

Thank you very much for your review and we are pleased that Pet Remedy is helping with your dogs confidence

Valutata 1 stelle su 5

Terrible smell

I decided to try a different plug in diffuser for my cat. I usually use Feliway. The minute I plugged it in, there was a horrendous smell!! There is no way I could tolerate my house smelling like a farmyard! I'd bought the plug in and two refills. They were all returned the next day

27 febbraio 2026
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Risposta di Pet Remedy

Thank you for taking the time to share your experience.

We’re really sorry to hear that the diffuser wasn’t right for you. Pet Remedy plug-ins contain a blend of low-concentration essential oils, including valerian, which can have a distinctive earthy scent when first opened or plugged in. Most people find that the aroma settles and becomes very subtle after a short while, but we completely understand that everyone’s sense of smell is different.

We appreciate you giving it a try, especially if you’re used to using Feliway, and we’re glad you were able to return the products promptly.

If you’d ever like advice on alternative formats, such as our sprays or wipes which allow more control over application, our team would be very happy to help.

Thank you again for your honest feedback — it really does help us improve.

Valutata 5 stelle su 5

Surprisingly effective - even with an extremely skeptical owner

I won some of this at a dog show and thought it would be complete garbage so left it in the cupboard and didn’t use it. Yesterday my dog had a sedation at the vets for a foreign object in her ear (there actually turned out to be nothing in there!) and she reacts horrendously to any kind of sedation or anaesthesia and spends the following 24 hours ‘in tears’ and is inconsolable via treats, distraction, love - anything. This is an extremely easy and quiet dog but these drugs just completely mess her up. I have previously been prescribed trazadone and gabapentin but all they have done is made her more out of it and unsteady etc. I mentioned how upset she would be to the vets and they didn’t provide anything to help so I decided to try the Pet Remedy spray thinking “this will do nothing”. Well, it had an almost immediate effect and within 5 minutes she was snoring. I thought - “that must just be a fluke or a coincidence”. I have tried the spray a further two times now, and each time it’s settled her within minutes. I cannot say for definite this will have this effect on every pet, or whether my dog is just unusually receptive to it, but it honestly worked better than any prescription drug I’ve ever been given. I am also very keen to opt for natural products instead of nasty fake chemicals where possible too which is just the icing on the cake. I have just been on the website and ordered the 200ml bottle of spray to keep for similar occasions as I was so impressed. Thank you! Now when can you bring out a spray for humans to calm the owner (me) down equally well??? 🙈🤣

22 febbraio 2026
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Risposta di Pet Remedy

This is so lovely to hear and we are so pleased to hear the immediate effect our product has in claming your dog. We do actaully do a human version which you can find here: https://stressremedy.co.uk/

Valutata 1 stelle su 5

I’m not impressed with the diffuser I…

I’m not impressed with the diffuser I can barely smell it. I have 2 dogs and it’s not helping at R459.00 I would expect it to work. Not impressed

10 febbraio 2026
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Risposta di Pet Remedy

We are very sorry to hear that you feel the diffusers are not working. The diffuser releases a low level of Pet Remedy allowing for a controlled constant release to enable a calm atmosphere and should be used within a maximum 60m2 room size - the larger the room the less the effect and open doorways and windows should also be considered to reducing the effect. If you continue to have issues please do contact your local supplier who would be happy to help further.

Valutata 5 stelle su 5

I got a faulty heat pad for my senior…

I got a faulty heat pad for my senior cat from a third-party retailer who refused to assist me. They suggested I contact Pet Remedy as the manufacturer.

I sent an email to the info address with a description of the issue and proof of purchase.

Gill got back to me straight away, was extremely kind and professional, and sent out a new pad. She took the number of the old one to report the issue and gave me instructions on how to safely dispose of it.

A lovely response and solution. I’ll be ordering from them directly in future.

Thanks Gill!

28 gennaio 2026
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Risposta di Pet Remedy

Thank you very much for the review and we are glad that we managed to sort your issue promptly. We look forward to future orders and do not forget to create an acocunt and earn points as well.

Valutata 2 stelle su 5

Helaas werkt het voor onze hond niet

Helaas werkt het voor onze hond niet. Wij hadden de diffuser. Maar we merken totaal geen verschil. Lijkt averechts te werken. Heel jammer. Al van alles geprobeerd . Geen fijne aankoop

4 gennaio 2026
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Risposta di Pet Remedy

Very sorry to hear that our product had no noticable results. Each pet is different and can have many factors causing stress or anxiety - we would recommend speaking to your vet or an animal behavioursist to further diagnose the cause of the issue - if we can help any further please contact us.

Valutata 5 stelle su 5

Pet remedy atomiser fantastic

Pet remedy atomiser fantastic just make sure position right as sprays oil but works immediately
Like the plug in but doesn't work as well
This also helps calms humans atomiser can be put anywhere
Put in each room I have plug on in kitchen atomiser bedroom and conservatory pet remedy works better than anything else I have tried
Start a month before fireworks

17 gennaio 2026
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Risposta di Pet Remedy

Thank you for your review and we are glad it is working well for you

Valutata 1 stelle su 5

Beyond Disappointed With The New Formula

Loyal customer of the spray & heating pads for 5+ years. I liked the smell and my 3 cats adored it. They all had differing positive reactions - some would relax, others would roll in it or start to play. It's been a life saver for long car trips.

But this new formula looks and smells different. Its a much lighter colour and smells like flowery soap. Worse still, the cats won't go near it. If they do, they try to dig / bury it.

I don't believe the marketing spiel that the new 'lighter fragrance' is to please people. More like a cost cutting exercise because if it were really about trying to please everyone with the scent, why not offer this as a new floral variant, instead of taking the old formula away.

I appreciate input costs have gone up but I would rather have paid a little more to keep to keep the old ingredients.

I don't like leaving bad reviews but when you upset my animals, you upset me.

26 novembre 2025
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Risposta di Pet Remedy

Thank you for being a loyal customer for so many years, and we’re sorry to hear the re-balanced Pet Remedy smell hasn’t suited your cats yet. We completely understand how important this is to you.
We can absolutely assure you the updated smell is not a cost-cutting change. Pet Remedy still contains the same patented blend of valerian, vetiver, basil and clary sage oils – simply rebalanced so the softer notes are more dominant, while the calming effect remains the same.
This change followed many months of customer feedback and extensive consumer trials, and the lighter colour is due to improved purification, not reduced ingredients.
Your cats may need a short adjustment period with the re-balanced smell, and we’d really like to explain this in more depth to support you through the transition.
Please contact gill@petremedy.co.uk so we can talk further and help find the best way forward for you and your cats.

Valutata 5 stelle su 5

My toy poodle has had surgery so…

My toy poodle has had surgery so keeping him calm was important. Pet Remedy plug in and wipes really helped. The staff there are lovely, friendly and full of useful information. Xxx

10 settembre 2025
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Risposta di Pet Remedy

So lovely to hear our products are working well, best wishes to yourself and your toy poodle and hoping for a speedy recovery.

Valutata 2 stelle su 5

Bought it for my 14 week old puppy who…

Bought it for my 14 week old puppy who gets stressed in the car and won’t settle.
Have tried it on three occasions and it’s made no difference at all.
Wouldn’t recommend this product.

15 luglio 2025
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Risposta di Pet Remedy

We are very sorry to hear this. Each pets anxiety and stress is different and can be triggered by many factors. We would recommend you talking to your vet or a dog professional to try and diagnose the cause of the stress before the puppy gets too old. If we can be of further help please do not hesitate to contact one of our team

Valutata 1 stelle su 5

Dosage

Arrived today and can't see anywhere how many sprays you are supposed to put in the crate?

How many sprays?

6 giugno 2025
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Risposta di Pet Remedy

HI Michelle, very sorry if their has been a lack of information, you will need 2/3 sprays and this should be enough but with our products being natural you can spray more if required

Valutata 5 stelle su 5

It works

The calm bandana really works. My dog gets nervous with the walker. He hates leaving me. The walker sees a big difference when using the bandana.

6 maggio 2025
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Risposta di Pet Remedy

So happy to hear this and thank you for the feedback

Valutata 5 stelle su 5

Petremedy is Amazing

Petremedy is amazing, I tried the calming wipes for my cat, who after being at the vets would come home and cry for a day and a half....I wiped her down on the vets table before treatment and no more crying and restlessness on returning home. I also drape a wipe over the cat carrier whilst waiting for the vets to call us in. It truly is a wonderful product, obviously scientifically researched for the best results. I have to say Gill at petremedy is a marvellous customer service and asset to the company. Thank You

12 aprile 2025
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Risposta di Pet Remedy

Thank you very much and we hope that your cat is okay, a vet visit is never nice for any animal. Very happy to hear that Pet Remedy is helping make these visits less stressful and we will make sure to pass on your comments to Gill

Valutata 5 stelle su 5

Excellent customer service

The pet remedy heated pad is amazing for cats. I brought it on amazon at the end of December 2024 and it stopped working early Feb 2025. Amazon directed me to call Pet Remedy for support. Gill was very kind and helpful, she sent out a replacement immediately and we recieved the new mat within the week. The new mat is working nicely and my cats are loving it. I will definitely be buying more pet remedy products for my cats.

13 febbraio 2025
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Risposta di Pet Remedy

Thank you for the feedback and we were glad to help with your replacement and great to hear the cats are enjoying the warmth

Valutata 5 stelle su 5

Great product and great customer service

I use pet remedy to help my dog who has severe noise sensitivity (thanks to someone setting off fireworks when we were on a walk one September). I use the diffusers and spray throughout the year, and double up on the diffusers between October - January to help with the fireworks that go off between bonfire night and new years.

I contacted customer service as I had lost the diffuser drip rings for my diffusers, and wanted advice on what else I could use. But they were super nice and helpful, and sent some replacements. Thanks to Gill who answered my email and gave great customer service. It’s massively appreciated! Thank you!

24 ottobre 2024
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Risposta di Pet Remedy

Thank you for your review and we are happy to hear that Pet Remedy is helping with your dogs noise sensitivity. We will make sure to pass on your kind words to Gill

Valutata 5 stelle su 5

Brilliant

I was introduced to Pet remedy by a vet at least five maybe six years ago. My rescue dog aged ten was so terrified of any loud noises so fireworks got her crawling into the tightest space she could fit. She trembled uncontrollably and would just shut down. I was desperate so I called into the vets whose own dog was very nervous. I’ve got to say how surprised I was when I used it. It took a while to work but she did stop trembling. I have now started to use it at least three to four hours before I know she will need it and it’s like magic. I put the plug in I spray under the desk where she has a little bed a put a towel over to keep the spray enclosed. When the fireworks start she goes under there but will even take the odd treat which she wouldn’t do before. I have told numerous dog owners about it and they have always had good results. Like anything it needs time to work so get prepared.

1 gennaio 2025
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Risposta di Pet Remedy

Thank you very much for your review and we are so glad to hear your dog is doing better. Thank you for recommending Pet Remedy to other dog owners.

Valutata 1 stelle su 5

Just the smell is overpowering

Just the smell is overpowering. Few visitors have commented about the "not nice smell" and asked if someone had "vomited". Took me a house clean to realise the smell was coming from diffuser.

24 dicembre 2024
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Risposta di Pet Remedy

We are sorry to hear you do not like the smell, we have recently upgraded the smell to make it more pleasing to those who found it a little offernsive and this is now starting to roll out in our product range

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