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Dettagli dell'azienda

Scritti dall'azienda

PetPace is the most advanced vet-developed smart collar for continuously monitoring your pet’s health


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

17 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommended for pet parents

I’ve been using PetPace for a while now, and honestly it gives a level of peace of mind I didn’t know I needed. The insights and vital signs monitoring feel incredibly advanced, especially compared to regular activity trackers. The app is clean and easy to use, the alerts are helpful, and the collar itself feels premium and comfortable for my dog. You can really tell this product was designed with real care and technology behind it. Customer support was also responsive and professional whenever I had questions. Highly recommended for pet parents who truly want to stay ahead of their pet’s health.

10 febbraio 2026
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Risposta di PetPace

Thank you so much for your kind words and recommendation!
We’re thrilled to hear PetPace has given you peace of mind and helped you stay proactive about your dog’s health. We truly appreciate your support and are always here if you need us! Our team is passionate about helping pet parents stay proactive about their pets’ health, and feedback like yours motivates us every day. Thank you for being part of the PetPace family!

Valutata 5 stelle su 5

My experience with PetPace has been…positive

My experience with PetPace has been very positive. The company develops innovative technology that truly helps improve pets’ health and wellbeing.
The team is professional, supportive, and passionate about the company’s mission. Communication and collaboration are strong, and there is a constant focus on improvement and customer satisfaction.

11 maggio 2026
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Risposta di PetPace

Thank you so much for your kind words and support!
We’re thrilled to hear you’ve had such a positive experience with PetPace. Our entire team is passionate about helping improve pets’ health and wellbeing through innovative technology, so feedback like this truly means a lot to us. Thank you for being part of the PetPace family!

Valutata 5 stelle su 5

Great data that helped me follow my…

Great data that helped me follow my rescue dog who was very anxious initially but slowly calmed down.

1 marzo 2026
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Risposta di PetPace

Thank you so much for sharing. We're so happy that your rescue dog's anxiety calmed down with time, and that PetPace was able to help you see that.

Valutata 5 stelle su 5

What an amazing product my dog can now…

What an amazing product my dog can now be supervised all the time and it keeps him safe and healthy. Easy to install good quality ang just great overall.

9 aprile 2026
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Risposta di PetPace

Thank you so much for your kind words! We're so happy to hear that you're enjoying the product and that it’s helping keep your dog safe, healthy, and always monitored. 😊 Your feedback means a lot to us!

Valutata 5 stelle su 5

Amazing product

Amazing product, monitors the vital of my dog and continuously monitors its health - peace of mind, I love the AI insights

9 aprile 2026
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Risposta di PetPace

Thank you so much for your wonderful feedback! We’re thrilled to hear that the continuous monitoring and AI insights are giving you peace of mind. That’s exactly what we aim for!

Valutata 1 stelle su 5

SCAM! PRODUCT NEVER DELIVERED

My order was never delivered, and the company refuses to refund me. It's a $400 waste of money!

Not only did it get delayed and delayed, them carrier said it was "left near the front door or porch" in Manhattan!!

I'm left with no order and with less $400.
Don't buy!

2 marzo 2026
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Risposta di PetPace

We understand how frustrating it must be to see a delivery marked as completed when the package isn’t there.

Our support team is already in contact with you and continuing to review the situation so we can reach the right resolution. We want to make sure you receive the product you ordered and have a positive experience with PetPace.

If there’s anything else we can assist with, our support team is here to help.

Valutata 5 stelle su 5

The PetPace collar was instrumental in identifying health issues we might have otherwise missed.

We initially attributed our dog's lethargy and decreased energy to her age and the summer heat. However, the collar tracked a significant decline in her activity levels and prompted us to consult our vet.

An examination revealed a mass on her spleen. Given her age and the aggressive nature of the potential cancer, we opted against surgery. Throughout her final days, the collar allowed us to monitor her closely from home. By adjusting the pulse alert parameters, we were notified when her heart rate spiked. This alert allowed us to check on her, confirm the mass had ruptured, and rush her to the vet. Because of this data, we were able to end her suffering quickly and be by her side as she passed. The PetPace collar gave us the specific baseline data we needed to make the best decisions for her care.

10 gennaio 2026
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Risposta di PetPace

Thank you for sharing your experience with us. We’re truly sorry for your loss, and we’re honored that PetPace was able to support you during such a difficult time. Helping provide meaningful insights so families can make informed, compassionate decisions and be there for their pets when it matters most. We’re grateful you trusted PetPace with your dog’s care.

Valutata 5 stelle su 5

PetPace gave me peace of mind

PetPace gave me peace of mind by helping me better understand my pet’s health and daily patterns. The technology is impressive, and the support team is always kind, responsive, and professional. I can easily monitor Violet's vitals and have hard reliable data to share with her vet.

1 gennaio 2026
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Risposta di PetPace

Thank you so much for your kind review. We’re glad PetPace has given you peace of mind and helped you better understand Violet’s health and daily patterns. Providing reliable data you can confidently share with your veterinarian is exactly what we aim to do, and we’re happy to hear our support team has been there for you as well. We truly appreciate your trust in PetPace.

Valutata 5 stelle su 5

Sharing important medical stats with my vet

Love that petpace is showing me my pet stats to share with my vet. I highly recommend!

31 dicembre 2025
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Risposta di PetPace

Thank you for the recommendation! We’re so glad PetPace is helping you track your pet’s stats and share meaningful insights with your veterinarian. We truly appreciate your support and trust in PetPace.

Valutata 5 stelle su 5

Using it for monitoring Ray's health…

Using it for monitoring Ray's health (my dog :)
It gives me peace of mind knowing his health is monitored constantly.

1 novembre 2025
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Risposta di PetPace

Thank you for sharing your experience. We’re glad PetPace provides peace of mind through continuous health monitoring and helps support Ray’s well-being.

Valutata 5 stelle su 5

Great pet health tracked gives peace of mind

Using PetPace has given us real peace of mind as pet parents. Being able to check in and know our fur baby is doing well — especially when we’re busy or not at home — makes such a difference.

It’s reassuring to have insights into her wellbeing instead of just guessing, and it helps us feel more confident that she’s happy and healthy. If you worry about your dog the way we do, this is such a comforting tool to have.

29 dicembre 2025
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Risposta di PetPace

Thank you for sharing this thoughtful review. We’re so glad PetPace brings you peace of mind and helps you feel confident about your dog’s wellbeing, even when you’re away. Providing meaningful insights so pet parents don’t have to guess is at the heart of what we do.

Valutata 5 stelle su 5

I am loving this Smart Collar!

I got PetPace about 6 months ago because my dog turned 13 and I just wanted to know if he was alright. When I first got the collar it was pretty easy to start using right out of the box. I had a couple of questions on the meaning of stats and the support team answered them right away. It is so fun to see the stats daily. My favortie stat is posture, i love seeing what side my dog perfers!

23 dicembre 2025
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Risposta di PetPace

Thank you for sharing your experience! We’re so glad PetPace has been easy to set up and has given you helpful insights as your dog entered his senior years. It’s great to hear our support team was able to answer your questions quickly. Thank you for trusting PetPace to help you keep an eye on your dog’s wellbeing.

Valutata 1 stelle su 5

Do not get

Do not get. They will not refund you if your dog dies before subscription ends. No compassion and app was unreliable.

6 novembre 2025
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Risposta di PetPace

We’re truly sorry for your loss. Our support team did review your account and worked to ensure there would be no further charges. We appreciate you sharing your feedback, as it helps us continue to improve how we support pet parents during challenging times.

Valutata 1 stelle su 5

Do not spent your money on that rubbish

Recieved a device that just don't work and can't be switched on. My subscriptions started working from the day of purchase alough delivery time took almost 3 weeks. Support have answered on my first request, after that I asked for a return 3 times and there is no answer. I assume they're waiting for my 30 days off purchase to expire so I can't claim a return. Taking into consideration the ridicilously high price which nowhere near the price range of the competition their service is non existent.

26 settembre 2025
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Risposta di PetPace

We’re sorry to hear about your experience. Our support team has been in touch with you regarding this situation. We appreciate you sharing your feedback, as it helps us continue to improve our service.

Valutata 1 stelle su 5

Doesn’t work outside the house

Although it works at home on WiFi, it does not work when you leave the house.

14 settembre 2025
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Risposta di PetPace

Thank you for your feedback. The PetPace collar is designed to automatically switch to cellular data when it’s outside a known WiFi network. If you’re having trouble, please contact our support team at support@petpace.com and they’ll be happy to assist you.

Valutata 1 stelle su 5

Unfortunate waste

Unfortunate waste, failed to meet expectations, promises and hype.

31 maggio 2025
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Risposta di PetPace

We’re sorry to hear PetPace didn’t meet your expectations. We’d appreciate the chance to understand what went wrong and see how we can help. Please reach out to our support team so we can make it right: support@petpace.com
- PetPace Team

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