Venduto da Peter Christian Gentlemen's Outfitters (UK)
Le informazioni mostrate su questa pagina si basano esclusivamente sulle recensioni che i clienti di Peter Christian Gentlemen's Outfitters (UK) hanno scritto via Trustpilot.
Quality ok but inflexibility in measuring a problem
Risposta di Peter Christian Gentlemen's Outfitters (UK)
Hello Mr Shaw,
Thank you for your feedback. We’re pleased you found the quality satisfactory, and we’re sorry the sizing and measuring options weren’t as flexible as you’d hoped. We appreciate you sharing this with us.
A good quality product at a reasonable price. I find them very comfortable and for a lot of the spring, summer and autumn, I use these trousers day to day.
The product came with small white material spots which took quite along time to remove
Just what I needed
My husband is well impressed with the fit and the quality.
Exactly as described, and perfect for those summer days we hope are just round the corner!!
Finally trousers my other half will wear.
Exactly what I ordered and expected and delivered within 2 days thankyou
I found them a bit big, I had to go down a size. Comfortable but they look smart.
good fit and great quality
Great value for money. Good fit and well made. Excellent sizing
The trousers seemed to be of good quality as I took them out of the packet and I looked forward to putting them on. Unfortunately the circumference of the lower legs was considerably smaller than the circumference of my calves and it was quite impossible to pull them up. My calves are probably larger than average but by no means ridiculously so and this is the first time that I’ve not been able to pull trousers over them at all. Given that these are sold as comfort waist trousers I was expecting them to be generously cut throughout but they seem only to be suitable for teenage boys with skinny legs. Overall very disappointing. The return and refund process was at least fairly painless.
Risposta di Peter Christian Gentlemen's Outfitters (UK)
Dear Customer,
We are very sorry to hear that our sizing is not to your satisfaction and we thank you for taking the time to write a review.
We do provide size guides on our website and our Customer Care Team are always contactable should you require sizing advice or measurements before making a purchase in the future.
Once again, your feedback is greatly appreciated.
Kind Regards,
Customer Care Team
Peter Christian
Good quality trousers at a reasonable price. The only downside was that I had to have them taken up a little, but that was my fault for getting the leg size wrong.
Great casual, draw string trousers. Husband says they are very comfortable. Good value for money and great material too.
Too big, too baggy, too small in all the wrong places! Sent them back. Out of pocket because of postage!
Risposta di Peter Christian Gentlemen's Outfitters (UK)
Dear Customer,
Thank you for taking the time to leave a review. I am very sorry to hear that the trousers were not right for you, please accept our apologies. We have passed your comments on to the appropriate departments.
Our postage out to our customers is standard across our orders. We do offer a free returns service, which we cover the cost of. Unfortunately, we are unable to refund the initial postage cost, as by sending our customers the parcel we do still have to pay for that delivery. We hope that with our free returns service our customers can appreciate our gesture of goodwill.
Kind Regards,
Peter Christian
Returned due to sizing
Risposta di Peter Christian Gentlemen's Outfitters (UK)
Hello Mr Bourne,
Thank you for taking the time to provide your feedback.
Your refund for the returned items has now been processed.
Kind Regards,
Jordan Allen
Customer Care Team
Peter Christian
voluminous and tent like, great idea spoilt.
Risposta di Peter Christian Gentlemen's Outfitters (UK)
Dear Customer,
Thank you for taking the time to leave a review. Please accept our apologies that you are not pleased with the drawstring trousers, your comments have been passed to our buying team.
We do follow a more generous, traditional fit in our clothing as the majority of our customers tend to prefer this than a slim-fit design. I am sorry that in this case, the item was not right for you.
I can confirm that you refund was processed on the 28/03/22.
Best Wishes,
Peter Christian
Very comfortable.
Quality casual product
Smart casual and comfy trousers.
