Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Honestly ive used this app as a sitter and boarding owner for almost a year and am loving it. My favorite customer care person Jenny has helped me all the way since i was new to the app❤️❤️ thank you... Leggi di più

Valutata 5 stelle su 5

I have been using PetBacker for 8 months now, since we moved to Vienna, and have really nothing but good things to say about it. Easy to use platform with reliable payment options and great quality pe... Leggi di più

Valutata 4 stelle su 5

Over all good but there was an issue with the chat as I received the notification but could not see the same in chats same happed with the backer who tried to chat with me. Couple of messages lost in... Leggi di più

Valutata 5 stelle su 5

Great customer support. I love working with companies that not only have an easy platform to use but also have a great staff. They resolved my payment issue and were really really compassionate about... Leggi di più

Dettagli dell'azienda

  1. Animali

Informazioni fornite da varie fonti esterne

Book 5 star sitters and dog walkers from app with reviews near you for home dog boarding, house sitting, grooming or doggy day care, 30% cheaper than hotel


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

284 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

They lose your pets and do nothing to help look for them

Cat left with 'pet sitter' in West London who then LOST the cat and refuses to do anything to help or assist the owner with i formation that led to her pet being lost! Please be careful of the 'pet sitters' registered with this company, in particular a male pet sitter who lives in the Hammersmith and Fulham area. If you have to use this company, please avoid leaving your pet with the man who lives in White City, W12. He will openly let your cat out in an area it does not know and will lose your cat and wash his hands of the situation while you stress and panic about your pet being lost on the streets in an area they don't know for weeks in terrible weather.! Absolutely disgusting! He's extremely lucky it's not my cat that's all I'm going to say!!

16 settembre 2024
Non scritta su invito
Logo di PetBacker

Risposta di PetBacker

Thank you for sharing your experience, and we’re truly sorry for the distress this situation caused you. We completely understand how upsetting it must have been, and we’re relieved that your cat was eventually recovered.

Our team worked closely with you throughout the process to assist in finding your pet, and as part of our commitment to resolving the situation, we provided a full refund and contributed to the vet fees. Additionally, sitters who fail to meet our standards, like the one involved, are put under investigation by our Trust and Safety team. We appreciate you for bringing this issue to our attention, as it helps us maintain the safety and quality of our services.

Thank you again for your feedback. We are committed to continuously improving our platform to ensure the safety and well-being of all pets in our care.

Valutata 5 stelle su 5

It’s a great app for someone who is…

It’s a great app for someone who is looking for a home options to board there cats and dogs. Very convenient and easy to book options and also the customer service is responsive at time. I use this app almost everyday to check on pet boardings and has been very usefule to me. I appreciate Pet Baker for there services.

12 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Petbacker as a Platform

I have recently started using Petbacker as a platform to find work as a dog walker, pet sitter , pet taxi driver and dog groomer. So far I am very impressed with the swiftness of the reply of customer support and professionalism when problems arise . I feel it is always good to use an efficient platform for insurance purposes and also for when problems arise and for safety purposes and also to provide potential customers with bonafide reviews . Customers like to see other user experiences with a pet carer and reviews are important and pet carers need to feel protected and Petbacker provides this protection

6 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

help people, enjoy cat company and earn

I have found PetBacker half a year ago and since that time I have met great people and cute pets 😍😻 When I cannot effort to have a cat by myself, me and my daughter have a great experience to enjoy cats company and earn for our own in future 😀 The fee for the service is a bit big but PetBacker also takes care about people who provide services also 👍

29 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Best Customer Service Ever

I've been using the PetBacker app and am thoroughly impressed with their excellent customer service, especially from Amelia and Khushali. They were incredibly responsive and went above and beyond to help me with my inquiries, making sure all my concerns were addressed promptly. Their dedication and friendly approach truly made my experience outstanding, and I couldn't recommend PetBacker enough for anyone looking for reliable pet care. Thank you, Amelia and Khushali, for your exceptional service!

28 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Petbacker Is the best application for…

Petbacker Is the best application for working as sitter or finding boarding easily! I m greatful to have petbacker application it is very effective and 100 percent genuine ! Thank you petbacker for providing me great platform. Highly recommend

16 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

As a pet sitter/dog boarding my…

As a pet sitter/dog boarding my experience with Petbacker is so smooth. They answered all my queries in the timely manner. I started my small home-based dog boarding business 2 months ago. I can earn while staying at home. Thank you for this wonderful opportunity. Love lots !❤️

25 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

I love using petbacker bcoz the live…

I feel at ease when using petbacker bcoz the live agent Khushali was quick in responding. Khushali ensured that my issue was resolved. Thank you so much Khushali. You're the best live agent that is so efficient and thoughtful. ♥️❤️❤️

7 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great app for Pet Owners and Petsitters alike

I've been using the app for over a year now as a petsitter and I have been more than satisified with their services. As a stay-at-home wife and mother, I was able to have a part time job doing something I am passionate about at the comfort of my home. And although there had been minor bumps along the way, their customer service people are very accomodating, understanding, and efficient.

The app is a great tool to connect pet owners and petsitters, and their Review System is, I think, the deal breaker since it would be very difficult to entrust a beloved pet to a complete stranger.

I would highly recommend using Petbacker.

8 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Satisfied User

I have only been using PetBacker for a few months. I have used it as a pet owner and a pet sitter. Like any new app it took some effort for me to learn to navigate. I'm over 65 and prefer being able to talk on the phone to resolve questions, so I do not like using online customer support. But once I figured out how to CHAT with PetBacker I discovered they respond in a timely manner and the agents are nice and easy to communicate with. If the issue seems urgent they acted accordingly. PetBacker does have a telephone option. If the issue cannot be resolved by CHAT they will schedule a call. If you're a dog care professiomal and you're wondering whether its worth your time to join PetBacker, my experience is that it was worth my time after receiving payment for completing my fIrst two jobs. I have been struggling to rebuild my dog business after a family illness and every opportunity to generate work is helpful. I have found so far that PetBacker has helped to fill in financial gaps. Furthermore, I was happy with my experience finding a dog walker for my dog with PetBacker. The response was quick and there were several choices. I use another pet care app that malfunctions frequently, so I'll be using PetBacker from now on for any future needs.

8 giugno 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più