Petalpal Recensioni 

790
•
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The daffodils are beautiful, they are my daughter’s favourite flower and her going through Breast Cancer surgery at the moment and in hospital, these are ideal. They won’t die and she loves them... Leggi di più

Valutata 4 stelle su 5

Received reasonably promptly. Arrived flat, disappointed only with the delivery driver who left it in front of our garage downstairs in the rain at 4am. Fortunately plastic wrapped so it survived. Pr... Leggi di più

Valutata 5 stelle su 5

I loved what I bought for my friend who recently lost her husband but not the delivery by Australia Post. It was left at her front door, no one attempted to knock or ring the bell. I messaged her aft... Leggi di più

Valutata 5 stelle su 5

1. The products are exceptionally attractive and well made. 2. The promises in the promo are honoured. 3. Communication is prompt and to the point. 4. The delivery was exactly as ordered. 5. Whist... Leggi di più


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

790 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(790)

115 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The daffodils are beautiful

The daffodils are beautiful, they are my daughter’s favourite flower and her going through Breast Cancer surgery at the moment and in hospital, these are ideal.
They won’t die and she loves them.
They brightened up her day.
Thank you we will recommend your company for sure.
Cheers Sancha

31 luglio 2026
Non scritta su invito
Valutata 4 stelle su 5

The card is quite nice and similar to…

The card is quite nice and similar to description when ordered I was disappointed the flowers look much less attractive than on site.The delivery was made to the wrong house which is not occupied but fortunately family was visiting and delivered to me .

25 luglio 2026
Non scritta su invito
Valutata 4 stelle su 5

Received reasonably promptly

Received reasonably promptly. Arrived flat, disappointed only with the delivery driver who left it in front of our garage downstairs in the rain at 4am. Fortunately plastic wrapped so it survived. Probably will buy again

1 luglio 2026
Non scritta su invito
Valutata 2 stelle su 5

Nice enough product. Very poor misleading service

My daughter sent me this for my birthday thinking it was Australian company and that it would arrive before my birthday. She ordered 10 days before and it was 5 days before it got shipped....FROM CHINA. It arrived today...10 days after my birthday. They don't really look the same as they're represented online but they're ok. The small size one is very small and the large is an okay size. The personalised greeting card was a very small tag with only half of the message. It's a good concept but it missed the mark on quality and value for money and the fact that it's not an Australian company as advertised but a dishonest Chinese drop shipping organisation. I think when my daughter sees it she will be disappointed with what she spent her money on

24 giugno 2026
Non scritta su invito
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Risposta di Petalpal

Hi River,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your order didn't arrive in time for your birthday and understand how disappointing that must have been for both you and your daughter.

Our standard shipping timeframe is 5–10 days, as outlined on our website. While we always aim to deliver within this timeframe, occasional delays can occur that are unfortunately beyond our control. We sincerely apologise for the delay you experienced.

We'd also like to clarify that we are not Chinese drop shipping organisation and are always working to improve both our products and our customers' experience.

We're sorry to hear that the bouquet and personalised message didn't meet your expectations. Your feedback regarding the size, presentation, and greeting card has been noted and will be shared with our team as we continue to improve.

We truly appreciate your honest feedback and are sorry that we fell short on this occasion. If there's anything further we can do to assist, please feel free to reach out to us directly at hello@petalpal.com and we’ll be happy to assist you.

Kind regards,
The PetalPal Team

Valutata 5 stelle su 5

Very easy to order

Very easy to order, loved the variety of cards available and the concept. Took about a week to receive the products but updated and able to track
Product well received and especially great for people with allergies. The smaller cards are great as they don't take up a lot of room
Very happy with the quality.

21 giugno 2026
Non scritta su invito

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