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Pest UK provides safe, legal, and effective pest control for homes and businesses, 7 days a week. As a full BPCA member, our fully insured, professionally trained technicians follow strict Codes of Best Practice, ensuring reliable and trusted service every time. Since 1985, we’ve been delivering guaranteed results with fast, 24-hour response times. Using biodegradable insecticides and poisons, our experienced pest technicians provide safe and effective pest removal while offering advice to prevent future infestations. We specialise in controlling and removing a wide range of pests, including rats, mice, squirrels, foxes, moles, rabbits, ants, bed bugs, fleas, cockroaches, wasps, bees, hornets, pigeons, birds, silverfish, clothes moths, flies, mites, beetles, and more. Our team also provides property proofing, solar panel bird protection, and drain and sewer treatments, including camera surveys to identify rat activity. Pest UK proudly serves Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, London (Central, North, South, East, West), Dorset, East Sussex, Essex, Hampshire, Hertfordshire, Kent, Leicestershire, Northamptonshire, Oxfordshire, Shropshire, Staffordshire, Surrey, Warwickshire, West Midlands, West Sussex, Wiltshire, and Worcestershire. For fast, professional, and reliable local pest control, Pest UK delivers expert solutions, safe treatments, and peace of mind for your home or business.
Scritti dall'azienda
Professional, safe, and effective pest control with a 24-hour response guarantee.
London Road, GU1 2AG, Guildford, SURREY, Regno Unito
3,5
3 recensioni
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Ha risposto al 70% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Both men that came to the house were very polite, caring and helpful.
Thank uou so much.
Risposta di Pest UK - Guildford
Thank you so much for the kind words! Polite, caring and helpful is exactly what we hope for from every visit, and both of our technicians will be really pleased to hear it. Thanks for taking the time to review us, and we're here whenever you need us again!
I called Pest UK - Guildford for ants. They visited and sprayed but the ants were still in my home two weeks later so they came back again to spray. Well, the ants have reduced but they are still there. I sent multiple messages on WhatsApp & called to arrange to respray. I kept being told that it was being chased and I would expect a call but I still haven’t and it’s been over 3 weeks since I first asked. They don’t do what they say on their website on the why choose us section, which says ‘guaranteed results for pest control problems.’ They DO NOT guarantee results. I will not use this company again nor do I recommend to anyone. I’d also like to add how overpriced it is - £180. AVOID.
Risposta di Pest UK - Guildford
Thank you for taking the time to lay this out, and I'm genuinely sorry. The treatment sometimes needing more than one visit is one thing, but being left chasing us over WhatsApp and phone for more than three weeks, and being promised callbacks that never came, is not acceptable and I completely understand your frustration. That breakdown in following up is on us, not you.
You're also right to hold us to what we say. We do stand behind our work, and a return visit to re-treat is exactly what should have been arranged promptly when you asked, so I'm sorry the experience hasn't matched that promise on this occasion.
I'd like to put this right straight away. Please email me directly at scott@pestuk.com with your address and booking reference, and I will personally arrange for the ant re-treatment to be booked in and make sure you actually get the call you've been waiting for. Thank you for giving us the chance to fix this.
Within 24 hours of contacting Pest UK, Ollie came and efficiently dealt with a wasp nest which was hidden in the shrub outside my kitchen window. When clipping the shrub I did not see it until I was stung! Very grateful for quick service, also to be able to speak to a person when I first made contact and not a recorded voice!
Risposta di Pest UK - Guildford
Thank you for the lovely review! Ouch to being stung while clipping the shrub hidden wasp nests have a way of catching you out, so we're really glad Ollie could come out within 24 hours and deal with it efficiently. He'll be delighted to hear your kind words. It's also lovely that you mentioned reaching a real person when you called; we think that human touch matters, especially when you need help quickly. Thank you for taking the time to share this, and we're here whenever you need us again!
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