Like many on here I employed cleaners…
Like many on here I employed cleaners for a 10 hour end of lease clean, 2 cleaners for 5 hours @ $55 p/h, which I paid upfront. My first mistake. The cleaners were late arriving and left before the 10 hours paid for. I was on the property, in the back yard doing jobs out there, I had pointed out areas that needed particular intention, particularly the window and door tracks. The standard of cleaning was extremely poor my agent was not happy. I got the company back and reluctantly paid for another 10 hours, 20 hours for a standard 3 bed 1 bath home is unacceptable especially as the work was of an extremely poor standard. The agent is having to call in another company to complete the work. I would never recommend this company. I expect a refund of the second clean. Not an unreasonable request.
