I've call numerous days asking about the charge that I received for June's shipment even though I delayed the shipment. I haven't received a phone call back advertised 3 days of calling each day and l... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I am a fairly good cook but since it is only me now, it is hard to buy and prepare food without having a month's worth in the freezer. Friends have given me samples of their food plans but I want... Leggi di più
Personal Trainer foods have been delicious for us over the years. Recently we received an order with 4 vegetables missing. We had happened to count for the first time. Checking the meats/protein we fo... Leggi di più
L'azienda ha risposto
I do enjoy the food. Do love you can select the different packages and change when you like. My only complaint is I wish the cooking instructions were printed better, they are way too light or some ev... Leggi di più
Dettagli dell'azienda
Informazioni su Personal Trainer Food
Scritti dall'azienda
Informazioni di contatto
Garden Acres Drive 350, 76140, Fort Worth, Stati Uniti
- 1(800) 273-1686
- customersupport@personaltrainerfood.com
- personaltrainerfood.com
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Personal Trainer foods has provided excellent customer service!
Personal Trainer foods have been delicious for us over the years. Recently we received an order with 4 vegetables missing. We had happened to count for the first time. Checking the meats/protein we found 1 extra. I contacted customer service over email. A ticket was generated right away. Shortly I received notice of refund for 3 items as I requested. O am impressed with their excellent customer service!! Thanks to all their staff.

Risposta di Personal Trainer Food
So far so good
So far so good, I don’t like chicken, but I’m plugging through. Piri chicken ok. Just me- not y’all. If I can keep it up I will be happy.

Risposta di Personal Trainer Food
Customer care is outstanding and very…
Customer care is outstanding and very responsive! They assisted me in a timely manner even during the holidays.

Risposta di Personal Trainer Food
Always happy and I just started using…
Always happy and I just started using the food again and it seems even BETTER than last time !!!!!
I never received my order
I never received my order, called them, they said they sent a refund for no reason. Placed the order again and was told it would arrive in 3 days, 3wks later, no order, nothing

Risposta di Personal Trainer Food
I’ve purchased for years but has…
I’ve purchased for years but has nothing to do with weight loss. I’m a retired widow who doesn’t cook. Knowing the healthy great tasting personal trainer food is in my freezer is a comfort when you are looking for something different and delicious
Jake in customer service
Respectfully Assist Retired Seniors Budget Plans
My experience was excellent. Since my retirement, you have helped me carefully budget my meal plan. Due to my misunderstanding the sale offer, I could not afford the subscription for meals. Your speedy, non stressful, professional manner in solving my dispute was absolutely noteworthy of praise. Thank you for helping a retired senior citizen.
The food is really bad and just rubbery…
The food is really bad and just rubbery and soggy at the same time. Does not taste good at all. It tastes stale and not fresh.
The food is great and very easy &…
The food is great and very easy & convenient to make . The customer service was also very helpful when we had to change my subscription.
I did not get notification of shipment…
I did not get notification of shipment in time to avoid the billing.
Be aware broken food bags
Ordered it with a 2 day delivery. They tried to make it 9. I called they changed it back. I have a total of 8 protein bags that were opened so useless. I messsged them about and nothing. They used to be very good when I used them before. Now. Not so much.
Quality food
The quality of food and shipping it with dry ice to make sure it stays in safe frozen temperature are what I like. I'm able to share my food with others because they also like the taste and variety.
Great tasting, healthy food. Great service. Five Stars!
When ordering, ask for Jake. He's THE best!
I've been ordering from Personal Trainer Food for several years now. Sometimes I travel for business, so delivery dates fluctuate. Jake always does his best to accommodate changes.
Great tasting, healthy food. Great service. Five Stars!
Charged over $200 additional with no…
Charged over $200 additional with no explanation and no response.
It is all very clear and easy to…
It is all very clear and easy to navigate. The food is great as long as you are prepared for healthier foods. I love it. Shipping is fast and always on time. I like that I can choose the delivery date. I have never had a problem with PTF in the 5 years I’ve purchased.
I got severe diarrhea after 3;days of…
I got severe diarrhea after 3;days of eating the food. I know it was the PT food that caused it because that is the only food I was eating. I contacted PT by email and explained what happened and asked for a refund. I go a reply that they wanted me to mail the unused portion back to them. I asked for a mailing label to be sent and got no reply
Love the grab and go convenience for…
Love the grab and go convenience for healthy, low or no carb foods! Customer service is outstanding and they just added NEW options! As a customer for over 9 years, PTF is my go to when life gets busy.
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