Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Had an allergic reaction to the multivitamins. Red, itchy, swelling to mouth, trouble breathing, stomach pain, within minutes of taking it. Have never had an allergic reaction before, can't find any i... Leggi di più

Valutata 5 stelle su 5

Great service & product. Been using them for a few weeks now & have managed to get into a routine taking them as I usually forget. The cute dispenser sits as a reminder on my worktop neatly out of the... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Had a few initial problems trying to order with online system and website is slightly difficult to navigate not sure if this is iPhone specific. Overall though produce is great. Love the paper packag... Leggi di più

Valutata 5 stelle su 5

Was very impressed by this service. Found it really easy to use. Much better then going into a health shop and being overwhelmed by all the vitamins on display and wondering which ones to buy. Love th... Leggi di più

Dettagli dell'azienda

  1. Negozio di vitamine e integratori

Scritti dall'azienda

To help an entire generation become the happiest and healthiest version of themselves by providing personalised, daily nutritional products.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

1166 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

Great service - spoke to founder of company himself after a few issues to resolve them. Never been happier with a companies service. Recommend highly.

19 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

AWFUL SERVICE!

Writing this review to warn others of this company. I’ve been waiting for over 3 weeks for an order to even despatch and all of my emails about cancelling the order due to lateness have been ignored. If there are delivery issues, then all customers should be warned of this BEFORE money is taken. Otherwise it comes across like a scam - especially when you can’t get a reply from customer care. I’m always super hesitant to leave a 1 star review but in this case I feel it’s justified. I just want to warn other people before ordering! I’m so disappointed in the level of service received. Wish I could get my money back so I can spend it elsewhere… :(

18 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

My order is completely messed up

My order is completely messed up. Some packs have 1 tablet inside some has 6.
Contacted customer service multiple times and I had no reply.

13 gennaio 2022
Logo di Personalised Co

Risposta di Personalised Co

HI Lili, I am sorry to hear that you haven't received the correct package quantities, I can see customer service emailed you back already updating you that your order will be re sent to you as this unfortunately was a mistake, your new package should be with you within 3-5 working days.
Kind Regards,

Customer Service
Personalised Co

Valutata 1 stelle su 5

I am still waiting for my order to be…

I am still waiting for my order to be dispatched, two weeks after I placed the order. The delivery was estimated at 2-3 working days. I have emailed customer service twice and sent a message on Instagram, I am still waiting for a reply days later.

10 gennaio 2022
Non scritta su invito
Logo di Personalised Co

Risposta di Personalised Co

Hi Stacey, I am very sorry about your wait, we have been waiting for a shipment delivery to arrive which is on it's way today. As soon as we have the stock we need we will send your package straight out either today or tomorrow. I am very sorry for the wait but we will get your order processed as fast as possible for you.
Kind Regards,
Customer Service

Valutata 5 stelle su 5

Great costumers service .

Great costumers service .
Replied to my email very quickly and helped me solve my issue . Good quality vitamins as well .

6 gennaio 2022
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Risposta di Personalised Co

Hi Rosey! Thanks for your lovely review, we are very happy to assist you with any questions you may have.

Valutata 5 stelle su 5

I love them

Super easy to find out the vitamins you need with the test and although it is a a little pricey compared to supermarket vitamins I would definitely recommend as it helps build routine as they come in little pouches and a bonus is the cute messages on. Would buy again

3 gennaio 2022
Valutata 1 stelle su 5

When trying to log in and cancel my…

When trying to log in and cancel my subscription it simply will not let me and says I do not exist when I clearly receive packages every month. Not easy to use to be honest

21 dicembre 2021
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Risposta di Personalised Co

Hi Charlotte, I am sorry to hear that you were having trouble getting into your account to cancel your subscription, unfortunately we were experiencing some minor technical difficulties with our website, this has now been fixed. I can confirm that also have gone in and cancelled your subscription for you so you don't need to do this as its already been done for you, I hope this helps :) Kind Regards, Jess Customer Service

Valutata 1 stelle su 5

This service is terrible to be honest I…

This service is terrible to be honest I don’t even know where to start… I took the quiz and ordered the vitamins it said I “needed” in my life it’s been over 2 months now and they still haven’t arrived… they said there must of been an issue with the delivery which is fine these things happen but then they take another payment out of my account and have decided to ignore all my messages on Instagram if you are thinking of ordering I would strongly recommend you go somewhere else.

17 dicembre 2021
Non scritta su invito
Logo di Personalised Co

Risposta di Personalised Co

Hi Tyler, hope you are well. I am sorry to hear you didn't receive your vitamins, please contact us on our email and I will chase this up for you as soon as possible, we can get another order sent out immediately for you.

Valutata 1 stelle su 5

I am utterly livid with the services

I am utterly livid with the services. I signed up for a free trial and tried to contact them to cancel but it wont let me. I tried to reach out to someone via Instagram, I have tried to "login" on the page and it says that my email isnt set up to an account YET they still email me each month and take money from my account. I do NOT want these vitamins, they have basically stolen my money for months and do not give me an option to opt out. I want all of my money reinstated. I was promised a water bottle too of which I never received. Bad service

16 dicembre 2021
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Risposta di Personalised Co

Hi Sadaf, I am so sorry to hear about the troubles you have been experiencing.

I have contacted you previously about this issue to let you know that we have cancelled your subscription, as well as refund you for your last order.

Best Wishes

Valutata 5 stelle su 5

Amazing.

An amazing product, that is so time affective & convenient. Love the personalized packages too.

13 dicembre 2021
Logo di Personalised Co

Risposta di Personalised Co

Hey Christella, thankyou for your kind review, we are very happy to hear you love the personalisation on our products :)

Valutata 3 stelle su 5

I love my vitamins but it was promised…

I love my vitamins but it was promised to get a free water bottle that I never received 😌also love the daily messages on the packets

10 dicembre 2021
Logo di Personalised Co

Risposta di Personalised Co

Hi Brittany, sorry to hear you didn't receive one, I have now asked the team for one to be sent out to you, and related this in my latest email to you :)

Valutata 5 stelle su 5

Vitamin review

I’ve used personalised for a few months and have changed my vitamin subscription since I started ordering with personalised I think it’s great that a company can cater to peoples needs and I think the prices are pretty reasonable

7 dicembre 2021

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