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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Perfect Glazing were a joy to deal with from first contact less than 4 weeks ago. Replaced 3 windows and 2 doors. Ian and Ian (that’s right) did a fantastic job on site. Everything looks great and fin... Leggi di più

Valutata 5 stelle su 5

We are delighted with our new door. From our first visit by Shay through to the final installation by the two Ians the process has been pretty good. There was a slight administrative hiccup which is h... Leggi di più

Valutata 5 stelle su 5

I have just had windows doors and 2 sets of french doors fitted .what a great company to deal with from sales Andy was great and a special thanks to the fitters Robbie Darren and Ricky great guys don... Leggi di più

Valutata 5 stelle su 5

Just had our “Composite door fitted on Monday ” The choice of doors & design was first class. Gary, sales person, went thru the whole choices we could have with design. The installer arrived as arra... Leggi di più

Dettagli dell'azienda

  1. Servizio di installazione finestre
  2. anche in
  3. Fabbricante di porte
  4. Fornitore di finestre
  5. Fornitore di finestre in PVC

Scritti dall'azienda

We are a Glasgow based manufacturer of high quality double glazed and triple glazed PVC Windows and Doors. Our factory and showroom are both located on Dixon Blazes Ind Estate,where you are welcome to pop in and browse. We are able to manufacturer in a huge range of styles, colours and sizes. Choose from Casement Windows, Tilt & Turn Windows, Slide &; Sash Windows, Patio Doors, French Doors and Composite Doors. We are able to offer fast lead times and quick turnarounds to accommodate the tightest deadlines. We also offer numerous finance options to help spread the cost of upgrading your home. Buy Now Pay Later and Interest free over 24 months are the most popular. In addition we offer a 10 year industry standard guarantee on all work that we carry out to give you complete peace of mind.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

651 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(651)

47 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

3 people contacted me within 5 hours after saying no multiple times

**Bribed me with an offer of £100 to remove this bad review**

I never went ahead with the services as the the whole sales pitch was bordering on harassment in my opinion.

At 1pm the sales person turns up at my house provides me with a quote then all the usual what will it take to get a sale today. I explained I won't be making a decision today as I want a few more quotes before making a decision. He then spoke about calling his manager for a better price but would need a decision now I once again said I won't be saying yes but asked him to give me his best price otherwise I'll keep note of the original quote. He also suggested I pay a £100 deposit but can change my mind after 2 week, once again I said no but agreed he would call me on the Monday afternoon (this was Thursday afternoon).

The appointment finished about 1.35pm and at 2.04pm I received a text message from the Sales Regional Manager saying he would offer me this price for a 'speedy decision.' At this point I had enough of saying no so I text back explaining I felt pressurised and have already said no multiple times so no longer interested. I was told I would e taken off their database and not contacted again.

At 5.42pm I received a phone call from another sales associate apparently to offer me another price for a 'speedy decision.' Again I had to say no i won't be making a decision today and actually I should have already been removed from the database. I hadn't planned on leaving a review however the third person contacting me in the space of 5 hours sent me over the edge with it. Its stressful enough without being bombarded with texts and calls asking you to make a decision quick.

The whole experience was pretty awful and constantly having to explain yourself as you tell them no isn't acceptable.

Edit: I did not ask someone to pop out ASAP i said if you had availability before Christmas that would be great. I also made it clear I wouldnt make a decision on the day and told him I was relaxed about time frames and would be fine to wait until January which would push back a fitting date until Feb.

Yes it seems the double glazing firms are a massive scam which I told your colleague about during the appointment which he agreed with me a lot of companies are out there to scam you.

It was also insightful to know that if someone leaves a bad review you bribe them with £100 to remove it - so much for the genuine Trust Pilot reviews. Very unethical.

19 dicembre 2024
Non scritta su invito
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Risposta di Perfect Glazing

Hi Siobhan, thanks for leaving us a review.

I read the review that you left for one of our competitors yesterday, it seems that you are having absolutely no luck going through all the local double glazing companies.

We are very sorry that you are so distressed.

Firstly we don't not usually contact any customer 3 times, as we explained to you yesterday this was an error on our side and should not have happened.

When you called us yesterday to make the appointment you asked for someone to pop out asap.

We arranged for a salesman to pop out immediately.

You told the salesman that the last company you had out to quote dropped the price from £13,000 to £10,000 and then called you again looking to offer you more discount, I am sure that this must have distressed you as well, although you have not mentioned any of this in your review.

The discount that you were offered yesterday was based on the conversation you had with the rep telling him that you would sign up for £4,000 which was simply just not possible.

When we text you yesterday we offered you an additional £150 discount, this was still not enough and at that point we agreed that we could not get to the price that you wanted to be at so we would remove your details from our system.

Unfortunately an error was made by us at this point and you received a further message offering you another few hundred pounds discount that you should not have received, we did immediately apologize and hoped that this would be the end of the matter without the necessity to brandish it all over social media.

We do hope that you will be able to find a supplier who will be able to fulfil your needs and wish you well moving forward.

Valutata 5 stelle su 5

Excellent experience installing PVC windows

Competitive quote and good communication throughout the process. Windows were installed in time line as promised and Garry was very accommodating.

Most importantly very happy with the final product and the installation. Delivered exactly as they promised.

11 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

This was my first time using perfect…

This was my first time using perfect glazing. The service from beginning to end was high professional and efficient. Always contactable.
All staff I encountered were fantastic. Will be using perfect glazing for my windows next year. Highly recommend ! Thanks Garry!

15 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Gary

Gary , Gordon, Gerry. Top specialists in their field.
Highly recommend this company.

7 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

From start to finish .. Great Service

From start to finish, we recieved excellent service. Even living on an island did not stop them from delivering a great experience. From the survey, installtion and rectification, total professional service. Thank you Gary, and the team.

18 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Would definitely recommend Perfect…

Would definitely recommend Perfect Glazing. I had three windows fitted and the guys (father and son) did an excellent job. The windows look great and are good quality. The price was quite a bit lower than two other quotes received.

1 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

New pvc doors

New back & front doors fitted today. Fitters came early morning and did a lovely neat job. No mess at all ! Good value for money. Would recommend.

29 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

New Windows

Just had my window fitted today.
The whole process went so smoothly,from the initial sales visit,to the fitters.
All appointments were met at the agreed times.
The fitters were superb,never stopped and left an immaculate job.

7 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended

Had new door fitted in July. It’s really beautiful. Great service. Purchase, measurement, fitting all went without a hitch. Great people to deal with. Thank you.

23 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Windows

Jay and Ross done brilliant job clean tidy very very respectfull of my house covered everything thank you brilliant job love my windows

30 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

6 stars!!

I’m a deaf customer. The way they how communicate with me as they aware of and they to make sure looking after the customer. I felt that’s great!!! All 3 windows installed and guess - first class.
Many thanks for your a lovely service!

15 agosto 2024
Non scritta su invito
Logo di Perfect Glazing

Risposta di Perfect Glazing

Hi Nicola, thanks for leaving us such a good review. It was a pleasure dealing with you.

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