Ellie was very patient, helpful, polite and made me feel at ease even though I was feeling embarrassed about not understanding what I needed to do. Amazing customer care and a delight to talk to.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Ellie was very patient, helpful, polite and made me feel at ease even though I was feeling embarrassed about not understanding what I needed to do. Amazing customer care and a delight to talk to.... Leggi di più
L'azienda ha risposto
Had to call regarding verifying who I was. I didn't know how to get statements from my Monzo bank. Natalie was brilliant very friendly & talked me through how to do it, sent it straight away, Natalie... Leggi di più
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Jack H was so helpful responding to emails promptly and efficiently. Answering any queries I had and helping me along the way. Great service
L'azienda ha risposto
The team very quickly found a pension i stopped paying into in 1988. since then they have advised, sent relevent information. They are thorough in making sure independant advice has been taken apa... Leggi di più
L'azienda ha risposto
Pension App automatically finds your pensions and transfers them into a new pension plan. One that you can keep track of. With pensions, your capital is at risk. Convenient • Setup in minutes providing minimal information. • Get updates on the tracing and transfer process via the app. • View your pension balance at any time. • Internal fund switching.
Riverside, Mountbatten Way, CW12 1DY, Congleton, Regno Unito
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Elli was amazing helped me with everything first time

Risposta di Pension App
Since dealing with pension app I have had a smooth easy process , this would all be down to Natalie , thankyou very much .
David Treasure

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I spoke to Natalie today,what a charming lady,made me feel totally at ease,explained everything to me,cuz i don't know anything about pensions,but she explained everything in perfect English, and i ended the call more postive and knowledgeable, then when i started the call, dont let her go,Natalie is a diamond, Thankyou for everything 😀

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I talk to millie this morning .she was great & understanding very very helpful. Great to talk with
Thanks terry

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Just spoken to natalie what a very helpful lady helped me so much couldnt do enough to help me in every way thank you

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Bethan & Millie are fantastic in there respective roles. The services are second to none.
Very informative and supportive with my queries.
Keep it up!
Steve Sterling

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I’m not very good with technology but jack had. A lot of patience and understanding put me at ease with his help was able to conpleat on line what was needed while guiding me on the phone

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Very helpful company in tracing my old pensions and switching to new service very happy

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Natalie was very understanding and listened to what i was saying . She was very heloful when i was talking and reassured me. Thank you Natalie.

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Dealt with Natalie this afternoon. What a lovely person she is. She was friendly, professional, efficient and knowledgeable. A great asset to your team!

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Unable to log in as the password reset option doesn't work after 4 attempts of contacting the support team for help.

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Millie was very polite and easy to talk to and explained everything very clearly which made me at ease.

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An excellent service as always and my experience with Natalie yesterday was every bit the high standard I always get with these guys

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The team very quickly found a pension i stopped paying into in 1988. since then they have advised, sent relevent information.
They are thorough in making sure independant advice has been taken apart from theirs.
They have set up my account so i can recieve money from this pension on a regular basis. I would not have found this pension without the Pension App, which BTW shows you daily update on your pension performance.
The team have always been quick to reply to emails, and have been kind and courteous thoughout.

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The Staff are 1st Class and Natalie is a star 🌟 I wish all companies were this pleasant to deal with !!!

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Awesome always there to help and sort things out especially Ellie big thanks to her

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No hassle. Keeps in regular contact. Advises where appropriate. Followed through and gave me back my missing pensions

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Natalie was very helpful and answered my questions and put my mind at ease. Thankyou 😀

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I’ve been using them for about a year now and am amazed how much they found and how easy it all is , I’ve dealt with Natalie quite a lot and she has been a great help and is always cheerful and professional .
Great people to do business with

Risposta di Pension App
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