Pearsons Glass Recensioni 28

TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

My internet is sporadic to say the least, so when an issue occurred there was a very quick response by the pearsons team and my delivery arrived super quick .

Valutata 4 stelle su 5

Very helpful staff. Excellent free samples. Heritage glass required for heritage project. Delivery good although they did cut itto the wrong size but they replaced it IMMEDIATELY. That is the sign o... Leggi di più

Valutata 5 stelle su 5

I've been a small customer of Pearsons glass for about 30 years and it's extremely rare if ever I've had a problem. Always good service, prices and quick delivery. Nikki has always priced my quotes qu... Leggi di più

Valutata 4 stelle su 5

We have a very good working relationship with Pearsons, they supply us with a variety on Glass / Mirror shapes and sizes. If there are any quality isues, they are normally resolved quite amicably alt... Leggi di più

Dettagli dell'azienda

  1. Negozio di vetri

Scritti dall'azienda

Pearsons Glass heritage dates back to 1901 in Liverpool, England, as a family business J Pearsons and Company, specialising in silvering, bevelling and the manufacture of cabinet doors. Incorporated in 1977 as Pearsons Glass Limited, we have gone from strength to strength, maintaining the continual investment in our facilities, resources, and staff. Our 65+ strong team now consists of specialists in finance, I.T, logistics, production, engineering, marketing and much more.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

28 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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Valutata 4 stelle su 5

VERY GOOD - and they care.

Very helpful staff.
Excellent free samples.
Heritage glass required for heritage project. Delivery good although they did cut itto the wrong size but they replaced it IMMEDIATELY. That is the sign of a good company. Yes - I would recommend them.

12 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Allow plenty of time because there’s so much to choose from!

This was my first time visiting Pearsons and they did not disappoint.

A welcoming and friendly greeting by reception was followed by the most gorgeous displays of glass!

I obviously wanted to take out a second mortgage and buy everything they had!

I enlisted the help of “Mark” who was very patient with me while I dragged him around asking him for prices and picking his brains about what glass was suitable for fusing etc.

I then had questions about foiling equipment and grinders so Mark summoned the manageress from the office who was so lovely and helpful - she spent quite a while with me guiding me on grinders, soldering tools and other necessary equipment!

Once I had made all my choices Mark then set about wrapping everything - he was very helpful and very funny 😅

I have thoroughly enjoyed my visit to Pearsons and will definitely return.

7 marzo 2025
Non scritta su invito
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Risposta di Pearsons Glass

We can't wait to have you back!

Valutata 5 stelle su 5

Excellent service Mark

Went to buy glass for a project was in the place for hours due to the huge range of stock. Mark was on hand to give guidance and the Manager even came down to help us choose the right Grinder Excellent customer service all round. They could not do enough to help. Thank you so much Mark. Will visit again.

7 marzo 2025
Non scritta su invito
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Risposta di Pearsons Glass

We're so glad to be of help! You're welcome back anytime

Valutata 5 stelle su 5

Great prices

Great prices, great choices, fast delivery

28 marzo 2024
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Risposta di Pearsons Glass

Thank you for your kind words. Here's to more great prices, great choices and even faster delivery!

Valutata 5 stelle su 5

Helpful, transparent and friendly

Pearsons will go the extra mile to make sure you're kept in the loop and ensure everything is explained to you. Whenever I was unsure of something, their staff were always happy to help over the phone and always friendly. It's refreshing to have a company be transparent about what they can do for you.

13 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Top stuff, helpful and professional

been using Pearsons for few years now, i make some tricky fiddly mirrors and some big huge things too .. and they are always so helpful.. really appreciate a company that actually helps you out and work with you ! they are so knowledgeable and if there is an issues its dealt with.

25 ottobre 2023
Non scritta su invito
Valutata 2 stelle su 5

Two out of three order issues

Sent wrong lead this time. I have had issues with two out of the last three orders. Previous issue was with scratched glass (all on one side like it had been ran along a concrete floor). I was informed that it was for mosaics really (but listed for lead work).
I phoned up several months ago to confirm before ordering that a different glass wouldn't be scratched but was informed that it was only a cheap glass so no guarantees - do you get a scratched car when buying a cheap new car!!!!! They are nice when you phone up but I cannot trust that I will get undamaged glass, so will not be ordering glass from here again.

29 agosto 2023
Non scritta su invito
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Risposta di Pearsons Glass

Thank you for sharing your feedback with us. We appreciate your patience as we investigated the concerns you raised in your review.

We have identified the picking error that led to the mix-up in your recent order and have taken steps to ensure such errors do not happen in the future. We sincerely apologise for any inconvenience this may have caused you.

Your feedback has also prompted us to review our descriptions, ensuring they’re as descriptive as possible. We are committed to providing clear and accurate product information to ensure what you purchase meets your expectations.

At Pearsons Glass, we take great pride in the service we provide to our customers. Therefore, we would like to take this opportunity to again apologise for the experience you’ve received. We also want to thank you for bringing your concerns to our attention. Your feedback has provided us with the opportunity to review our procedures and implement positive changes for the future.

Valutata 5 stelle su 5

From Canada 🇨🇦

I came to visit from Canada as I have a difficult time getting Lamberts flashed glass and some patterned glasses that only Pearson's has. I was most impressed by the new setup as I only had been years ago at the old place. The staff were exceptionally helpful and nice.

31 maggio 2023
Non scritta su invito
Valutata 4 stelle su 5

We have a very good working…

We have a very good working relationship with Pearsons, they supply us with a variety on Glass / Mirror shapes and sizes.
If there are any quality isues, they are normally resolved quite amicably although any re-makes can some take time.

20 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

I've been a small customer of Pearsons…

I've been a small customer of Pearsons glass for about 30 years and it's extremely rare if ever I've had a problem. Always good service, prices and quick delivery. Nikki has always priced my quotes quickly with a friendly attitude. No wonder they've been in business for so long and keep getting bigger and better.

20 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Brilliant Company

This brilliant Company have been supplying glass and mirrors to us for many years, the quality and workmanship is second to none.
Customer service is excellent.

20 ottobre 2023
Non scritta su invito

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