Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

PD Pet insurance is the most amazing pet insurance. I switched to them from another company. Our fur baby Penelope unfortunately became very sick very fast and passed suddenly. I rang PD insurance s... Leggi di più

Valutata 5 stelle su 5

My pet lucky has insurance but transferred to PD Pet Insurance because the coverage is a lot better and cheaper as well. Thanks Shani for helping me set up my dog’s policy. She was friendly and she ex... Leggi di più

Valutata 5 stelle su 5

Out little Ash had an obstruction and had surgery to remove it. Pd Pet Insurance paid for everything. Their service and support has been amazing. Thank God for a good insurance company that I can trus... Leggi di più

Valutata 5 stelle su 5

My dog Layla was advisor go to PetRehab for her very bad arthritis in her hind leg. Contacted PD pet insurance to see if she was covered. Mallory the insurance claims officer said she’d ring my ve... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di assicurazioni per gli animali domestici
  2. Compagnia assicurativa

Scritti dall'azienda

Irresistible Pet Insurance. PD Insurance is a local pet insurance specialist that's 100% committed to protecting you from the unnecessary shock of a hefty vet bill. If you’re looking for low cost, high value pet insurance, you’ve arrived at the right place. Compare pet insurance plans with us. PD Insurance has everything you need to safeguard your beloved dog and/or cat. We offer three simple plans so you can easily choose the best option for you, your pet and your budget…


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

145 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Excellent service and so prompt with the rebate. Much appreciated, thank you.

28 settembre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hey Gill, Thank you so much for taking the time to leave an excellent rating. We thank you for allowing us to insure your furbaby!

Valutata 5 stelle su 5

Phone Calls are gold

I especially love the phone calls I've made when I I've made a claim and need to add more information.. the people I've spoken to are pleasant and polite and quickly and easily solve my problem... I often share my positive rating of PD insurance when people ask for a cheap and easy insurance on social media.

30 settembre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hey Linda, We really appreciate you taking the time to share your rating with us.

Valutata 5 stelle su 5

The fact I got a refund back

The fact I got a refund back. It would mean alot if genetic conditions such as hip displsia had a higher claim amount but I am grateful that the amount renews each year so thank you

20 ottobre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hi Shannon, our pet claims peeps take a lot of pride in getting our claims processed super-fast, so thank you for taking the time to share how it’s worked out for you. It means a lot to get feedback like this!

Valutata 5 stelle su 5

Super easy to deal with!

Super easy to deal with! The claims process is so easy via their website, you get a response immediatly and payment was made to us within 3 days. I am so happy we switched to PD and I would and have recommended to others.

27 settembre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hey Sarah, I’m very happy to hear you found our claims service so pawsome! We aim to please!

Valutata 2 stelle su 5

Late payment. Had to ring up after not hearing…

Had to ring up after not hearing anything from you for nearly two weeks(which I’m glad to say is not usual). Turns out I’d sent everything you needed but the claim just hadn’t been processed.
In your favour it was rectified immediately after my call and I received payment within a couple of days. Thank you

18 ottobre 2022
Logo di PD Insurance

Risposta di PD Insurance

So pleased to hear it was quickly resolved, many thanks for your feedback.

Valutata 5 stelle su 5

Fast no hassle claim process

Fast no hassle claim process, super fast payment.
Well done

16 settembre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hey Jo, thanks for your kind words and giving us 5 stars. I’m glad we were able to your day!

Valutata 5 stelle su 5

Excellent Service

The claim process was quick and easy. Payment was prompt and everything was done online. Thank you PD Pet Insurance!

21 ottobre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hey Shelly, it's pawsome to hear how we’re able to make our 4 & 2 legged members day!

Valutata 5 stelle su 5

Being prompt with the payments and so…

Being prompt with the payments and so polite when I phone thank you for helping with our poor pup

17 ottobre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hey Sharon and poor pup, I’m very happy to hear you found our claims service so pawsome! We aim to please!

Valutata 3 stelle su 5

Prescribed kibble not covered

I took my dog to the vet as she was intermittently vomiting over a period of a week and I grew concerned
The vet determined that she was reacting to her kibble and gave her antivomiting medication and prescribed Vetenary Gastrointestinal kibble to resolve her health gut health issue.
PD pet insurance did not cover this medicinal petfood and I wasn't happy with that outcome.
I can totally understand that you wouldn't cover petfood per say but this kibble was prescribed as medication so I would have thought it would be covered.

22 settembre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hi Simone, It looks like we fell short on giving you the full reasons why your claim was not fully covered, and that’s not okay. I want you to know that we take all our member feedback on to improve and sometime regrettably we are not able to cover some aspects of the claim.

Valutata 5 stelle su 5

Pd insurance have been awesome in…

Pd insurance have been awesome in responsiveness to claims, prompt payment and monthly fees are reasonable.

21 ottobre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hey Nadia, Thanks for the positive review! We love hearing from our members– especially when our lightning-fast claim service can make make such a difference.

Valutata 5 stelle su 5

good and fast claim

21 ottobre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hey Jia, We appreciate the kind words! I’m thrilled to hear that all is now well in your fur family!

Valutata 5 stelle su 5

Very quick payment and easy claim…

Very quick payment and easy claim process.

9 settembre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hi Sue, Thank you for taking the time to review us! I’m sure that our claims team will be thrilled to hear this.

Valutata 5 stelle su 5

It was refreshing to have an actual…

It was refreshing to have an actual person to speak with relating to queries and the claim was settled within a short timeframe which was excellent. Thank you PD team.

13 settembre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hey Laura, yes you get a real person at the end of our phones, Its pawsome to hear how we’re able to make our 4-legged & our 2 legged members day!

Valutata 3 stelle su 5

Omg I’m sick of the back and forth…

Omg I’m sick of the back and forth evidence requirements when the invoice has the overall information our poor vet also has to display notes which I’ve constantly had issues with pd insurance not looking closely enough at ALL the evidence supplied before asking for the exact same information that was originally supplied. Perhaps I should a charge PD insurance for my time and what I’m getting invoiced from the vet to supply the information. It’s not good enough. Also I’ve been deliver claims and I am still unsure why. We are looking at other providers currently. We are not happy.

21 ottobre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hey Gillian, Thanks for letting us know about your experience with the team. It sounds like we dropped the ball and the frisbee on this claim. The Pet team take a lot of pride in getting our claims processed super-fast, so thank you for taking the time to share how it’s worked out for you and rest assured your feedback is not lost on the team!

Valutata 5 stelle su 5

I always appreciate the rapid refunds…

I always appreciate the rapid refunds and also the kind note wishing my dogs a quick recovery

13 settembre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hey Cherie, Thanks for the positive review! We love hearing from our members– especially when our lightning-fast claim service can make make such a difference.

Valutata 5 stelle su 5

Always quick and efficient

Always quick and efficient
Although I’m very very disappointed with changes to excess as a pensioner 20 % is off each claim is much better for me as now I can’t clam on smaller feed

9 settembre 2022
Logo di PD Insurance

Risposta di PD Insurance

Hey Margaret, we needed to make these excess changes to keep our policies relative and affordable for all, sorry that its not quite worked for you in this instance, by all means go into your managed portal and change your excess as we have $75, $125, $175 and the lower one may work for you better, thanks again for your feedback!

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più