Pavilionmotorcompany Recensioni 

Friendly lads, good experience 👍

Great service bought Audi q7 after 2 weeks had a water leak taken the car back they sorted the problem straight away 100% recommend

Lad we’re okay to be fair.
But as for the cars it was like a massive scrap yard, it’s no way what it’s like on the pictures😂
They didn’t have a clue about each car; was searching all the questions we asked.
Would recommended looking elsewhere, we travelled over 2 hours to see a car that wouldn’t unlock or start.
We found another garage around 15 minutes away & found our dream car!

I stopped by Pavilion Motors while searching for a van, and even though I didn’t end up buying, I was really impressed with the experience. The team was super helpful, offering genuine advice without any pressure to make a purchase.

They took the time to answer all my questions and gave me some great pointers on what to look for, which made a huge difference in my search.

If you’re after friendly, knowledgeable service and honest guidance, I’d definitely recommend Pavilion Motors.

Fantastic customer service and a brilliant van. Thank you for all your help. Friendly, professional service at affordable prices.

1* as unable to give zero stars

Agreed a price for a car and collection for Saturday. This was all done via email after driving over from.north Yorkshire the previous week for a test drive. Upon agreement I asked if there was anything they required from me (expecting them to ask for a deposit). They went radio silent at this point, which should have been the first red flag

Showed up as discussed and car was not prepped. This is where things went from bad to worse. The manager informed me that they had since done work to the car and could not longer sell the car to me for the agreed price I had in writing and that this was my fault for not putting down a deposit (this just happened to be after he advised that there was someone else coming to view it tomorrow... Of course)

Weighing up my options I decided to walk away from a deal with a company who can't/won't keep their word, as you start to suspect that the work that's been done on their vehicles will be as good as their word.

The one positive point from the day was that I went on to find another car, same spec, less milage, better condition and less in price later that day, which I purchased on the spot

Poor service, and after sales is beyond shocking. After having to pay a set amount cash (totally legit and not a VAT scam AT ALL) they then upsold their warranty, but instead of putting through the agreed value, they took a grand off (I have the paperwork received in the office, and the paperwork received from the warranty company with the lower amount). Contacted them and they weren't interested, so when the car needs 2k+ worth of work done 5mths after purchase, you're basically screwed. Trading standards would have a field day with these guys.

🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩 avoid at all costs, if you are a lone female car shopping run faster than your legs can carry you 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩 my partner gave these cowboys best part of 3k for a 2012 golf which she has had for 3 and a half weeks. The car lost all its power on a busy duel carriage way with 2 autistic 5 year old children in the back at rush hour. The garage was contacted as soon as it was safe to do so, they then claimed know knowledge of the car until informed we had invoices and proof of bank transfer we then limped the car back to there ‘ show room ‘ and were told there was nothing they would be able to do, customer service absolutely disgusting and pretty much said the car was our problem now they also insisted my partner drew the admin fee out in cash and pressured her to let them drive her to the cash machine after she’d asked for a bank transfer as with the car sale biggest set of con artists about if you want a shed on wheels feel free to use them if you know a good scrap yard to take your car on it’s journey 😂 never again

Do Not Buy The Grand Jeep Cherokee SN63 FMO.
Delivered this vehicle to us on a Sunday afternoon. Costing £500 delivery that had to be paid in cash.

When it arrived there were signs of rust on the bonnet, masking tape on the alloys that had been rattle canned in black over the rust, rear fog light was hanging out, reversing camera wasn't working, radar system not working and broken trims in on the doors.

We agreed that a local company could look into these items at their expense. What we didnt realise is that we had just purchased a death trap.

THIS COMPANY DOES NOT COMPLETE ANY PDIs
PROVIDES FAULSE MOTs

The Jeep wen into the garage near us that we have used for years. We had to leave the vehicle with them as it required the following items (Not picked up on the MOT)
* Both Rear Subframe bushes need replacing
* NSR & OSR Tyres have perished
* Both Front Tyres have worn low on the edges
* Underside corroded BADLY !!
* OSF Drop Link needs replacing
* NSF CV boot leaking
* Both Lower Arm need replacing plus Bushes Perished
* NSF Drive Shaft

Oh and if you add the radar, rear camera and the calibration the quote came in a a Whopping £7888.29

They wanted the vehicle straight back obviously. Not to fix but to resell!! just not to me.

When questioned the blame was pushed over to the MOT centre. They admitted that they do not have the vehicles checked prior to your testdrive. Most vehicles are purchased at auction.

No compensation for the inconvenience. No other option to send it back.

WORST DEALERSHIP IVE EVER DEALT WITH !!

Lovely garage staff are very friendly and helpful they went above and beyond to ensure that I felt comfortable, will definitely be going back when I need a new car

Easy to navigate to not easy to find , Signs not very obvious. Chaotic office however it was very busy. Tended to try to deal with everyone at once . Happy with car purchased.

Difficult premise to locate. Poor signage. Lot of waiting about, sales person flitting from one customer to another. Badgered by other people for warranties and inappropriate chat.
Car OK, it does what it says on the tin.
Just customer service not very good.

Was searching for a reliable, reasonable car for weeks when i came across Pavilion Motor Cars. Highly professional team of people that know their cars well, and handle their customers with care and courtesy. Wide selection of cars, with an inhouse detail shop. The best place to buy a car without a doubt.

Their FRESH MOT is a scam. I took my car straight to Halfords after buying it. They were even shocked to see how this car passed MOT. Brakes were worn and tyres too. They even put wrong parts to fix the cars temporary. Spent nearly a grand in first week.
Avoid at all costs.
They are doing MOTs and repairs in house or their partnered garage next to them.
Full of lies

Wouldn’t recommend these to anybody.

Paid a deposit for a car earlier this week, paid extra for it to have a fresh MOT. Got there today to be told it had failed. Test drove it anyway as was supposedly just a tyre, car was absolutely shot and the rear doors wouldn’t open. They couldn’t care a jot!

Was there 2 hours cause they couldn’t find the keys. Then had to wait for a refund of deposit.

All could have been avoided if they either phoned yesterday to inform me of the failure or were truthful when I arrived. They were actually just trying to hide the car cause they knew how ruined it was!

Super Friendly staff and a huge selection of cars. Would recommend this company to anyone. Cheers

Smooth easy process lads looked after me especially the parot ;)

Would recomend 100%

Fantastic customer service

All the guys were very helpful made it an easy and smooth process.

Highly recommend!!

Great service would recommend