Beautiful product, quick postage, so many compliments! Company owner even contacted me to give me a choice of colours on the rainbow collar.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The most gorgeous drying robes ever!! What differentiates them from others is the texture is so soft, dries my dogs within 20 minutes, looks the part and the colours are gorgeous!! Also the embroidery... Leggi di più
L'azienda ha risposto
Honestly a staple piece in our house, especially with a dog who likes to get as soggy as possible on every walk! Whether it’s after a soggy walk or after a bath, we use ours daily in the winter months... Leggi di più
L'azienda ha risposto
Absolutely love Pastel Pooch drying robes. The colours are so beautiful. I love that you can personalise the drying robes with your dogs name and have your own design. They are perfect for... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Pastel Pooch, we love all dogs big, small and anywhere in between. That is why we only use the highest quality material for our drying coats, putting your dogs comfort above anything else. We aspire to have coats to fit every breed and we are continually growing our already extensive sizing guide with more exciting colours to come soon.
Informazioni di contatto
4,9
Eccellente
247 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
What an amazing dog coat
What an amazing dog coat! I ordered the Pastel Pink in XXXL for my girl, Kira, and thankfully it arrived yesterday, July 29, 2024, during a really rainy day! I highly recommend Pastel Pooch Boutique!
29 luglio 2024
Risposta di Pastel Pooch Boutique
Thank you so much for your fantastic review! We’re thrilled to hear that the Pastel Pink coat for Kira arrived just in time for the rainy weather and that you’re happy with it. We really appreciate your recommendation and are so glad you had a great experience with us 🩷
New drying coat
My order was placed easily and the product arrived promptly and in beautiful packaging.
The product itself is well made, fits perfectly and is exactly as described.
14 luglio 2024
Risposta di Pastel Pooch Boutique
Thankyou for taking the time to leave us a review. We are so pleased to hear that you are impressed with the quality of our drying robes.
Beautiful!
Such a beautiful drying robe, unbelievable quality, super soft and snuggly. Brilliant communication and super speedy delivery! Will be be getting more for sure! Thank you
14 luglio 2024
Non scritta su invito
Risposta di Pastel Pooch Boutique
Thankyou so much for your lovely review and for supporting our small business! We are so happy to hear that you love the drying robe and that our service impressed you too 🩷
Super soft towels and speedy service!
I bought a towel for my dog online and the process was super easy! It was packaged and sent shortly after I placed my order and arrived a couple of days later.
I’m really happy with the product. I got a lilac towel personalised with my dogs initial in a heart, the towel is super soft and my dog loves it! Thanks so much
5 luglio 2024
Risposta di Pastel Pooch Boutique
Thankyou for your lovely review! So happy to hear that you and your dog love the drying coat 🩷
I love the 2nd generation drying towel…
I love the 2nd generation drying towel I purchased for my golden retriever. It fits him perfectly and is so soft. It is also easy to put on and wash. Perfect for car rides home from the beach or after the bath.
10 giugno 2024
Risposta di Pastel Pooch Boutique
Thank you so much for your kind review! We're thrilled to hear that you and your golden retriever are loving the 2nd generation drying coat. Sounds like it's making those car rides home from the beach and post-bath times much more enjoyable!
Awesome quality dry robes
Awesome quality dry robes. I always wanted to get one so I waited for their new colors and bought one. My dog was so comfy in it
10 giugno 2024
Risposta di Pastel Pooch Boutique
Thankyou for taking the time to leave us a review! We are so pleased to hear you are happy with the softness and quality of our Gen 2 robes 🩷
Excellent drying coat
I bought this for my Granddog who lives in Australia.. they live near a beach and thought it would be perfect. It turned out I was right. We took it over for him and he was excited. It is very lightweight but dries him very quickly. He’s a very large Labrador. He also looks stunning in it.
Great company and fast delivery
7 maggio 2024
Non scritta su invito
Risposta di Pastel Pooch Boutique
Thankyou so much for this lovely review! It is so heart-warming to hear that your grand dog in Australia loves the coat! Thankyou for choosing us and supporting our small business 🩷
Had a 4xl drying coat made for Skye…
Had a 4xl drying coat made for Skye bear the Newfi couldn't get 4xl anywhere else fabulous coat and fabulous fluffy material would highly recommend
10 giugno 2024
Non scritta su invito
Risposta di Pastel Pooch Boutique
We are so happy to hear that Skye loves her drying coat, we love being able to fit all breeds and are so pleased we could do that with the new release of our 4XL coats 🩷
Absolutely fab drying coat
Absolutely fab drying coat. Love the colour and the quality of the fabric.
Fast service and delivery on time.
4 maggio 2024
Risposta di Pastel Pooch Boutique
Thankyou for your kind review, we are so pleased you love the quality and colour of our drying robes 🩷
Very happy
Quick delivery- packaged up beautifully. The product it great quality and super snuggly
1 maggio 2024
Risposta di Pastel Pooch Boutique
Thankyou for taking the time to leave a review, we are so happy you were impressed by our packaging and the quality of our drying robes 🩷
Beautifully made drying coats
Beautifully made drying coats. They wash up well and i had to purchase another one as well as getting my friends to order as well.
27 aprile 2024
Risposta di Pastel Pooch Boutique
Thank you for your lovely review! We're delighted you're enjoying our drying coats. Your support means the world to us. If you or your friends need anything, feel free to reach out. We appreciate you choosing us!
Perfect!
Gorgeous items, the quality is lovely.
Quick delivery and the colours are beautiful.
Highly recommend!
1 maggio 2024
Risposta di Pastel Pooch Boutique
Thank you so much for your wonderful review. We're thrilled to hear that you love our products and appreciate the quality. Your recommendation means a lot to us. We look forward to serving you again in the future!
Superior Quality
Great customer service when I raised a query.
The drying coats arrived today they are absolutely superb. Really superior quality to any other coats I have seen.
2 maggio 2024
Non scritta su invito
Risposta di Pastel Pooch Boutique
Thank you for the great review! We're glad we could assist you with your query. It's fantastic to hear that you're pleased with the quality of our drying coats. We appreciate your support!
Risposta di Pastel Pooch Boutique
Thank you for the wonderful review! We're thrilled to hear that you're enjoying the quality of our robe. We appreciate your support!
Brilliant company!
Super quick delivery, right amount of emails to feel up to date with order but not overwhelmed with messages. Always excellent customer service. Quality of products consistently high. I’m a repeat customer and I’ll definitely be using PPB again!
14 aprile 2024
Risposta di Pastel Pooch Boutique
Thank you for your fantastic review! We're thrilled you enjoyed our quick delivery, updates, and excellent customer service. We appreciate your loyalty and can't wait to serve you again at PPB!
Love love love
Such beautiful robes. Amazing quality and brilliant fit. And super quick delivery too !! Love them thank you so much
14 aprile 2024
Risposta di Pastel Pooch Boutique
We're delighted to hear that you love our robes! Thank you for your kind words about the quality, fit, and delivery speed. Your satisfaction means the world to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Enjoy your robes!
Fantastic quality,gorgeous product!
We absolutely love our lilac drying robe, i got the 2xl for my vizsla and it fits perfectly. The customisation options are such a lovely additional touch. All of the colours are just gorgeous and the quality is amazing. Cant wait to buy another one for my other dog x
14 aprile 2024
Risposta di Pastel Pooch Boutique
Thank you so much for your wonderful review! We're thrilled to hear that you and your Vizsla love the lilac drying robe and that it fits perfectly. Customisation is always a fun way to add a personal touch, and we're glad you appreciated it. We're delighted you're impressed with the quality and colours. We can't wait to help you find the perfect robe for your other dog! Thanks for choosing us!
Fantastic towel robe that has made bath…
Fantastic towel robe that has made bath time easier. Fantastic service and delivery was on time.
I will be purchasing again 😀
28 marzo 2024
Risposta di Pastel Pooch Boutique
Thankyou so much for your review Kealey, we are so happy to be making bath time an easier experience for you and your pooch! Thankyou for choosing us and taking the time to leave us feedback 💖
These drying coats are brilliant
These drying coats are brilliant. Really soft and wash so well. My Labrador loves muddy puddles but it doesn’t matter as they wash amazingly. Have had ours over a year and it still looks new, despite being used all the time. Highly recommend!
8 gennaio 2024
Non scritta su invito
Risposta di Pastel Pooch Boutique
Thank you so much for your wonderful review! We're thrilled to hear that our drying coats have been such a hit with you and your Labrador. It's fantastic to know that they've held up so well over a year of regular use and still look as good as new. We take pride in creating products that are both durable and effective, so it's incredibly rewarding to hear about your positive experience. If you ever need anything else or have any questions, please don't hesitate to reach out. Thanks again for recommending us!
Very good customer service.
Order arrived in good time and was pleased with the quality. Puppy loves the lick mats but sadly could not get her to wear the towel coat and had to return it. Customer Service responded quickly to request for refund with some suggestions on how to coax her into the robe but still no luck so have returned for a refund.
29 marzo 2024
Risposta di Pastel Pooch Boutique
Hi Sharon,
We're delighted that you're pleased with the quality of our coats and the swift delivery service. Providing high-quality products and a seamless shopping experience is something we continuously strive for.
While it's disheartening to hear that you encountered difficulties getting your puppy to wear the coat, we want to assure you that such instances are rare in our experience. We haven't encountered this issue before, but we understand that every dog is unique and may react differently to various stimuli. Please accept our sincere apologies that, in this instance, it wasn't possible for you to get the coat on your puppy.
Thank you once again for your feedback and for choosing us. We hope to have the opportunity to serve you again in the future.
Warm Regards,
Pastel Pooch Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.