I ordered this part almost 2 weeks ago. I have sent several follow up enquirie. I have not has a ingle reply or update. Very poor customer service.
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Scopri cosa dicono le persone
I placed an order on 23 June and paid extra for express shipping, I still haven't received my order.
GR8 QUICK SERVICE SECURE PACKAGING NO DAMAGE TO MY TWIN AWSOME POWERFULL THERMO FANS VY SERIES 2 WAGON GOT ME OUT OF HEATING PROBLEMS I READ SOME OF THE NEGATIVES QUITE SUPRISED GUYS .IT MITE HELP TO... Leggi di più
L'azienda ha risposto
Clear guidelines. Quick communication. Even after Shop and Auspost conspired to send me the incorrect tracking number - the owner of the site texted me with the image of the tracking details.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di autoricambi
- Grossista di accessori per auto
- Fornitore di ricambi per la carrozzeria dell'auto
- Negozio di accessori per auto
- Negozio di ricambi per auto da corsa
Scritti dall'azienda
Parts City Australia always offers low prices in car parts. We have 30000+ products you can buy your quality car parts from Parts city Australia. Aftermarket and genuine parts car parts & accessories #partscityau #partscityaustralia
Informazioni di contatto
Plumpton, 2761, Plumpton, Australia
- +61 430 001 243
- Sales@partscity.com.au
- partscity.com.au
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 20% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Never Again
Never Again, ordered a and paid for the part.
Receive a tracking number that always come up with "Nop Details" even after waiting the initial 48 hours.
2 weeks later, I get an ambiguous email telling me that the part cannot be found and asked if I would like a refund, however 2 lines down in the same paragraph it says, but if the part is found in the next few days it will be shipped. I immediately replied asking for the refund.
After about 4 more days, and due to not knowing whether it had been sent or not (especially after receiving the Tracking Number), I sent 3 unanswered emails asking as to whether it had been shipped or not.
It wasn't until I complained to PAYPAL, that I received a phone call (within 90 Minutes) telling me that the part they found was broken and he was waiting to hear back from me (clearly, they don't track their own emails).
Whole experience after purchase and then reading other reviews, the whole experience felt shady.
Refund has been received.

Risposta di Parts City Australia

Risposta di Parts City Australia
No part recieved
Extremely slow delivery, I still haven't recieved my part. Ordered 18/12 it was until I contacted them that I recieved an email from a courier saying dispatched 2 Jan but parts city have not responded to my emails and expected delivery was 26/12 at the latest. I tried tracking but no update.

Risposta di Parts City Australia
My brand new front quater panel had a…
My brand new front quater panel had a dent around the wheel artch when it arrived.
I was not happy seeing the price of the item and the price of postage and to have it delivered to a shipping company in the condition it was in.
Very disappointed in this website

Risposta di Parts City Australia
goods arrived in timely fashion and in…
goods arrived in timely fashion and in good condition

Risposta di Parts City Australia

Risposta di Parts City Australia
Slow and non-transparent transaction
Slow and non-transparent transaction
I ordered an urgently needed car part Thursday morning and paid extra for express postage. By Monday afternoon, I still didn't have a tracking number. The shop app for tracking doesn't work, and the app itself contributed to my feeling that I may have gotten scammed.

Risposta di Parts City Australia
Quality part and at a reasonable price
Quality part and at a reasonable price, fast delivery,,, Top seller

Risposta di Parts City Australia
Didnt have the item in in stock that…
Didnt have the item in in stock that was listed as in stock

Risposta di Parts City Australia
Going the extra mile
I was contacted for more details about the parts so the order was filled correctly. I really appreciate that. Cheers

Risposta di Parts City Australia
The product and delivery was good but…
The product and delivery was good but couldn't get a tax invoice to claim.

Risposta di Parts City Australia
Sent the wrong items
Sent the wrong items, didn't answer email or return my phone call 😒

Risposta di Parts City Australia
Fast delivery
Fast delivery, but I can’t say if it worked yet because the panel beater hasn’t finished the job, but I’m sure it was excellent.

Risposta di Parts City Australia

Risposta di Parts City Australia
Its a great and wealthy product
Its a great and wealthy product, quality wise outstanding.

Risposta di Parts City Australia
Supplied the right part on time with no…
Supplied the right part on time with no issues and the part works as it was advertised to do.

Risposta di Parts City Australia
Don’t buy off these guys
Don’t buy off these guys. They will send you the wrong part after you have given them the correct details and then turn around and say it’s second hand and they can’t help you. Rip off artists.

Risposta di Parts City Australia
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