Parking.com - PRG SURFACE LOT Recensioni 136

TrustScore 2.5 su 5

2,4

701 N Central Ave, 85004 Phoenix, AZ, US


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Valutata 2 stelle su 5

The option for paying at a kiosk was no longer available, since that portion of the lot was under active excavation!!! I was not able to use the QR code with my cell until I found help from a young pe... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

A lot cheaper parking but the parking lot is dirty or there is a broken sign in the parking lot that needs fixing. I noticed a truck that was parked in the handicap parking lot with no handicap plate... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Awful company, price gouging and I’d hardly even call where we parked a parking lot, it was an empty dirt pad at the corner of a street with no lighting, no lines on the ground, and no clear access or... Leggi di più

Valutata 5 stelle su 5

First of all the fact that parking was available was a pretty nice thing to find and second of all the payment convenience (a QR Code) and affordability of it! Thank you for your service.

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di parcheggiatore
  2. Parcheggio coperto
  3. Parcheggio

Informazioni fornite da varie fonti esterne

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

136 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 2 stelle su 5

I parked at night

I parked at night, and the lot was empty. The next morning I came out and there were 100 cars and I was blocked in. Thank God I was able to jump the curb. Otherwise I would’ve been stuck. Completely unsatisfactory. Once I learned the trick, the next two nights I parked in an area where I could jump the curb, and I could get out, but I was lucky the first day. There should be a warning that it is a free-for-all in the morning.

13 settembre 2023
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Risposta di Parking.com - PRG SURFACE LOT

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Valutata 1 stelle su 5

I paid then got a text saying I needed…

I paid then got a text saying I needed to move car and no refund was issued

2 settembre 2023
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Risposta di Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Valutata 1 stelle su 5

Too expensive

For the same amount of time, the city will charge me 1.50. These donkeys want 15.

20 agosto 2023
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Risposta di Parking.com - PRG SURFACE LOT

Sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Valutata 2 stelle su 5

Having to prepay and guess how long you’ll be there makes you spend more money

You have to pre put in how much you think you’ll be there. It’s hard to tell. It’s hard to tell what will happen if you go over the time. I ended up putting in 1-2 hours extra because I wasn’t sure how they were calculating it so it kinda sucks.

12 agosto 2023
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Risposta di Parking.com - PRG SURFACE LOT

Thank you for the review and feedback.

Thank you,
Parking.com

Valutata 1 stelle su 5

Overcharged

The price stated in the app was $10.00 for up to 4 hours. I paid for 3 hours. When I got home I noticed I was charged 15.00 plus 0.99. Can’t figure out how or who to get this resolved. 😡

11 agosto 2023
Valutata 5 stelle su 5

Super easy!

My experience was easy! I like that it gives you text alerts when your time is running out.

26 luglio 2023
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Risposta di Parking.com - PRG SURFACE LOT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Valutata 5 stelle su 5

Good idea

Great idea, but parking zones needs to be easier to figure out. I couldn't find mine to enter in the app

30 luglio 2023
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Risposta di Parking.com - PRG SURFACE LOT

Thank you for the review. We're glad you enjoyed your stay and we look forward to you parking with us in the future.

Thank you,
Parking.com

Valutata 1 stelle su 5

Got a parking ticket even though I paid…

Got a parking ticket even though I paid immediately upon parking, and gave myself an extra hour past the time I knew I was going to leave. What the heck!!

7 luglio 2023
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Risposta di Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of local management team.

Thank you,
Parking.com

Valutata 1 stelle su 5

$10 for 90min in a dirt lot with no…

$10 for 90min in a dirt lot with no shade. Plus a $.99 service charge. If you’re planning on eating at snooze, ride share or walk.

4 giugno 2023
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Risposta di Parking.com - PRG SURFACE LOT

We're sorry you had a negative experience. This has been brought to the attention of the local management team.

Thank you,
Parking.com

Valutata 1 stelle su 5

Gravel lot, terrible access to the street.

We parked, paid, and as we were walking down the gravel incline toward the street, my friend slipped on the gravel and twisted her ankle. We ended up leaving for urgent care instead of having our breakfast. So $12 for 5 mins and then a day at the hospital.

1 giugno 2023
Valutata 1 stelle su 5

Don’t park in these lots.

Paid $20 to park here in the downtown Phoenix area at about 6pm on 5/20/23. I came back to my car at 11:30pm to find that I was blocked in. I called the customer service number so they could send a tow truck to remove the vehicle blocking me in. I was told they could not do that and I had to wait for the owner of the car to come back. It was 11:30pm on a Saturday night in downtown Phoenix where there is a ton of nightlife. You want me to sit here for possibly 3 hours until all the bars close so I can be on my way?? I found it ridiculous that this was their only solution. Do not park in any of their lots. They don’t have anyone directing traffic and when things like this happen they just tell you to wait.

20 maggio 2023
Valutata 1 stelle su 5

Blocked in

Blocked in, called to see what they can do. They said they couldn’t do anything and it was not their problem but rather a local issue. Asked for a number to be connected to someone locally but they had no idea who they could connect me with.

21 maggio 2023
Valutata 1 stelle su 5

Absolute worst parking experience EVER

This was the absolute worst parking experience I have EVER had! Not only was I charged DOUBLE the price clearly stated on the website, during the reservation & in the footer of their receipt, but when I came back to my vehicle there were cars double & triple parked around me!!! I could not believe how many people were standing around in the lot absolutely livid because there was no possible way to get out! To overcharge with bait & switch is one thing - but to overcharge AND not have anyone servicing your lots & allowing dozens of cars to block in your paying customers?!?! Absolutely appalling. I ended up booking an ADDITIONAL reservation to accommodate for being blocked in to avoid getting ticketed. It was at that point that I learned that the amount I was charged the first go round (4 hours) was the SAME AMOUNT being charged for a full 24 hour period!! So in summary, not only was I charged $20 when everything stated $10, but I then had to pay and ADDITIONAL $20 because I didn't want to risk being ticketed in Downtown! $10 parking turns into $42... I've never experienced such a scam in my life.

20 maggio 2023

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