They refuse to fix the app to default to only 2 hours, when the lot is only all day parking at the Metra app (for the same price). It is like they made up their own rate that does not exist. App... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
App did not work correctly. Could input location, car details and times but there was no way to initiate the parking session. Tried multiple times and ended up going to the website to complete. Very f... Leggi di più
L'azienda ha risposto
It was very difficult to figure out how to pay for Pingree Road. I found this by accident. The correct information on how to pay is not at the station. The format for spaces didn't match then I figure... Leggi di più
It was very easy to log on and pay for my parking as I was in a hurry to catch the train so I didn't have time to stop and pay at the kiosk.
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Informazioni di contatto
570 Congress Parkway, 60014, Crystal Lake, IL, Stati Uniti
- (773)714-9262
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Screwed me out of money
Screwed me out of money
$30 for a single overnight stay. What? Then I tried to cancel, the online site failed, I emailed support multiple times, and was charged another $30 for the next month. Then finally got a hold of them and cancelled it. Not a fan, but forced to use this company. Yay, free market!
Double charged due to not being able to edit time frame
I purchased a day rate for my car at the train station, but the time got defaulted to only 2 hours instead of all day like I wanted. There was no ability to edit this, so I had to book a 2nd reservation to extend my time, even though the rate is for all day anyway. I contacted support about this which said would be responded to within 48 hours, which has come and gone with no response.

Risposta di Parking.com - Pingree Road
The app defaults to 2 hour parking
The app defaults to 2 hour parking, so even when booking parking in a daily lot (it costs the same for 2 hours or until midnight), it only authorized for 2 hours, and I received a ticket 5 hours later. And the fees are excessive
Does NOT answer to email
Does NOT answer to email. Machine does not accept credit card. Does not plow snow.
Doesn't have copy & paste functionality, frustrating
This app is unable to use a credit card that's been copied from a password manager. For a few weeks I couldn't figure out why my new flex spending card worked with the train app, but not this parking app. After thinking more I manually typed in each number and the "invalid card type" message went away. Come on Parking.com, it's nearly 2024. People use password managers for things like credit card numbers too. Learn how to support copy & paste functionality

Risposta di Parking.com - Pingree Road
Not good
The app wouldn’t let me add the number of hours I actually needed since my parking event spanned past midnight. App also doesn’t allow apple pay. Terrible experience

Risposta di Parking.com - Pingree Road
I kept getting warnings it was going to…
I kept getting warnings it was going to expire yet didn’t allow me to add more time. Very stressful to not know what I was going to come back to. Also had to run two different cards to buy because it didn’t seem like it was working and of course it charged both.
Not great
I paid for parking and received a ticket anyways. The system is clearly not organized. Although the ticket was voided, it still seems backwards that I was partially blamed for getting a ticket in the first place. The customer service could definitely use improvement.
An app that just works!
You can only buy 1 day at a time
You can only buy 1 day at a time. I left for the weekend, and by the time I recieved the text to purchase the next day I already had a ticket. App is difficult use and very confusing. As it seems to be intentional. Would've been cheaper just to drive to the
city.
Pingree Road missing info on how to pay
It was very difficult to figure out how to pay for Pingree Road. I found this by accident. The correct information on how to pay is not at the station. The format for spaces didn't match then I figured out I needed my license plate number but was not told that until I found this app so I almost missed the train.
quick and easy
Arrived within minutes of train
Arrived within minutes of train. So easy to enter and pay my parking thru this app. Completed on the train. Easy
machines at the lot were difficult to…
machines at the lot were difficult to use. The surcharge for using the app was not expected and unfair.
App took a longtime to set up and get…
App took a longtime to set up and get going.... previous app much better
It’s a really good app
It’s a really good app. However, it errors out rather than tell you you can’t make payments past midnight. Other little things too.

Risposta di Parking.com - Pingree Road
Clear instructions and easy to use.
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