Garage was easy to access and convenient. However, they posted a $12 pre-paid event rate, but actually charged $14. Worse, they have not responded to my inquiries about why that was the case. UPD... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
First of all, the address for the garage led my party to a different garage. When we arrived at the correct garage, we tried to scan our QR code, but it was not scanning. After calling the support l... Leggi di più
L'azienda ha risposto
I paid 12.99 for a parking pass, but when I got to the parking garage, there were no clear directions stating how to use the pass. I held the QR code to the reader, and it said it was not readable. A... Leggi di più
L'azienda ha risposto
This is where I get my parking destination.
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Informazioni di contatto
One Mercantile Street, 1609, Worcester, MA, Stati Uniti
- (508)791-7689
2,7
Scarso
5 recensioni
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Le persone hanno visualizzato anche
Risposta di Parking.com - ONE MERCANTILE GARAGE
Thank you for your review. We only see one transaction on our end. If this is still an issue, please reach out to us at customercare@spplus.com.
Thank you,
Parking.com
Rate not as advertised
Garage was easy to access and convenient. However, they posted a $12 pre-paid event rate, but actually charged $14. Worse, they have not responded to my inquiries about why that was the case.
UPDATE - As a result of my initial review, the garage management has reached out to me. They are taking this seriously and investigating why there was a problem in the first place. I would use that garage again if I need parking in that area.
11 aprile 2024
Risposta di Parking.com - ONE MERCANTILE GARAGE
Hello Chris,
Thank you for your review. We appreciate your feedback and have shared this with the local management team for review. We will reach out to you directly.
Thank you,
Parking.com
I paid 12.99 for a parking pass
I paid 12.99 for a parking pass, but when I got to the parking garage, there were no clear directions stating how to use the pass. I held the QR code to the reader, and it said it was not readable. A man who worked at the garage told me to take the ticket, and use the code on my way out. When I left the garage, I followed the directions (using the ticket first, and then the QR code from the prepaid parking) and again it told me the code was not readable. I ended up needing to pay for the parking, which was an additional 15.00. So I ended up paying for parking twice, and spent over 10 minutes trying to get out of the parking garage.
28 febbraio 2024
Risposta di Parking.com - ONE MERCANTILE GARAGE
Hi Marla,
Thank you for your review. We appreciate your feedback and we're sorry for your negative experience with us. We have shared this with the local management team for review and will reach out to you directly.
Thank you,
Parking.com
Difficult to use and no clear signage
First of all, the address for the garage led my party to a different garage. When we arrived at the correct garage, we tried to scan our QR code, but it was not scanning. After calling the support line, we were told to take a ticket and then scan the QR code upon exiting. There was no clear signage to do this. When exiting, the QR code still didn’t work (even with the brightness turned up). We were let out of the garage after calling the support line. After that experience, I’d not recommend parking with parking.com in the future.
28 febbraio 2024
Risposta di Parking.com - ONE MERCANTILE GARAGE
Hi Sara,
Thank you for your review. We're sorry for your negative experience during your stay with us! We appreciate your feedback and have shared this with the local management team for review. We will reach out to you directly.
Thank you,
Parking.com
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