Parking.com - FAMILY LOTRecensioni 

230
TrustScore 3 su 5

3,2

1000 Poydras Street, 70113 New Orleans, LA, US


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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Couldn't get the qr code to work with my Premium parking app. Fortunately an employee noticed my frustration and walked me thru it. It wasn't clear which qr code on which sign I was supposed to use.... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

It was close to the event, ~10 min walk. The prices were outrageous: making a quick $$$ on the event goers. There was no info on parking, payment, length, spaces.

Valutata 4 stelle su 5

I paid to park at 12:39. A boot was still put on my car at 12:40. So a little aggravating but the young man that came to my truck and his boss on the phone were very friendly to deal with, they quickl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I parked my rented truck and accidentally entered the wrong plate number (it showed an “S” instead of “Z”) so I got a big notice on my window and also a boot on my truck. I called in and explained t... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di parcheggiatore
  2. Parcheggio coperto
  3. Parcheggio

Informazioni fornite da varie fonti esterne

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Informazioni di contatto

  • 1000 Poydras Street, 70113, New Orleans, LA, Stati Uniti

  • (504)420-0300

3,2

Nella media

TrustScore 3 su 5

230 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,2

Tutte le recensioni

(230)

91 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fast, easy, convinient

It was fast, easy and convenient. And I loved the reminder that time was almost up!

16 giugno 2024
Logo di Parking.com - FAMILY LOT

Risposta di Parking.com - FAMILY LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Valutata 1 stelle su 5

My car was booted because I was…

My car was booted because I was supposedly parked in the wrong lot! There was absolutely nothing to identify the lot and no process to validate the parking. There was no attendant available to verify the location. I even called customer service to ask if there was any way to make sure by parking would be validated. This is wrong on so many levels, and the whole affair stinks of New Orleans corruption. This is the first and last time I purchase parking in advance thinking I am doing the right thing. I just wanted to avoid wasting time at the lot and using credit cards in the very dangerous New Orleans Central Business District.

23 giugno 2024
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Risposta di Parking.com - FAMILY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valutata 5 stelle su 5

I love the safety

I love the comfort, safety and convenience of parking. I was able to park and go whenever needed.

15 giugno 2024
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Risposta di Parking.com - FAMILY LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Valutata 1 stelle su 5

Bad experience

Bad experience, got a ticket on Saturday night after 7pm

24 maggio 2024
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Risposta di Parking.com - FAMILY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valutata 2 stelle su 5

Parking Prices Unclear

I paid for our initial parking space. The app did not clearly state hourly/daily rates. I needed to add additional time. I could have spent close to half of the $30 I spent had I just paid the extra hours up front. I hate wasting money. :)

22 maggio 2024
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Risposta di Parking.com - FAMILY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valutata 1 stelle su 5

Worst Software Ever!! Garbage!!

I tried to use your signs to park, I used the text and I used the software. The software would not send a text to the phone for the code it kept asking for!! Three nights same issue at Civic Theatre!!! Then up on Oak St. This is the WORST Software EVER!! Total Useless Garbage!!

5 maggio 2024
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Risposta di Parking.com - FAMILY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valutata 5 stelle su 5

parking w ease

easy to pay
Central Location

20 aprile 2024
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Risposta di Parking.com - FAMILY LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Valutata 1 stelle su 5

I did not use all of the time I paid…

I did not use all of the time I paid for. And I could not get a refund.

21 aprile 2024
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Risposta di Parking.com - FAMILY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valutata 1 stelle su 5

You don't have the option to cancel if…

You don't have the option to cancel if you make a mistake.

12 aprile 2024
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Risposta di Parking.com - FAMILY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valutata 5 stelle su 5

Easy parking

Convenient long term parking

30 marzo 2024
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Risposta di Parking.com - FAMILY LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Valutata 4 stelle su 5

Rules of parking

I was completely not aware that you had the park within the lines. I think that should be heavily posted especially during online setup to park.
Everything was good besides that. I felt safe and secure with my car being there.

22 marzo 2024
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Risposta di Parking.com - FAMILY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valutata 2 stelle su 5

3 times, all 16.95

First 4 hours $16.95
Added 1 hour to grab a bite $16.95
Too far a walk to risk booting, another $16.95

Ripped off. Make the time match the cost!

22 marzo 2024
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Risposta di Parking.com - FAMILY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valutata 5 stelle su 5

Convenient and affordable!

Great price and very close to the hotel we were staying at. They only had valet parking at 50+ dollars per night. I paid way less just using the Family Lot and it was very easy to confirm our space online. We will definitely use it again.

15 marzo 2024
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Risposta di Parking.com - FAMILY LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Valutata 1 stelle su 5

This company utilizes bad business practices

This company utilizes bad business practices. I used the parking app to secure my payment to park. I typed in my License plate number and then signed in to pay. It changed the license plate information that i had just entered without my knowledge. When i came out from my meeting i had a boot on my car. The guy who came to remove the boot immediately knew that i had paid for the wrong plate, but wouldn't remove the boot without me paying $100. This parking lot is a racket and should be pulled from its owners. I am shocked there are not lawsuits related to these owners.

13 marzo 2024
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Risposta di Parking.com - FAMILY LOT

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Valutata 5 stelle su 5

Super Convenient!

Easy to use, convenient location and access

14 marzo 2024
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Risposta di Parking.com - FAMILY LOT

That's great to hear! Thanks for your review.

Thanks,
Parking.com

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