Parking.com - CHARLES PLAZA GARAGERecensioni 

41
TrustScore 3.5 su 5

3,6

222 N Charles Street, 21201 Baltimore, MD, US


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Everything about my parking experience worked as promised. I was concerned about the entry and exit process, so I called the number on the parking pass and was totally surprised when a friendly voice... Leggi di più

Valutata 3 stelle su 5

Everything went well until I tried to leave the parking garage. It was early in the morning and the gate would not open when I scanned the QR code. The assistance button did no good because I couldn... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This service is a scam. Horrible instructions to use service. Have your qr code, you are going to need it. Mis-estimated time out by 8 minutes so had to pay full price additional $16 on top of... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

My regular parking garage but when I book in advance I get less time than if I pay at the garage which makes me rush to get back at the end of my work shift

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di parcheggiatore
  2. Parcheggio coperto
  3. Parcheggio

Informazioni fornite da varie fonti esterne

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Informazioni di contatto

  • 222 N Charles Street, 21201, Baltimore, MD, Stati Uniti

  • (410)685-6459

3,6

Nella media

TrustScore 3.5 su 5

41 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,6

Tutte le recensioni

(41)

91 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Seamless parking experience

Everything about my parking experience worked as promised. I was concerned about the entry and exit process, so I called the number on the parking pass and was totally surprised when a friendly voice pickup up instantly. The rep quickly answered my questions. Their entry and exit process is super easy. Very reasonable pricing too! Highly recommed this facility. Will use again.

12 novembre 2024
Valutata 5 stelle su 5

There was a mix up at the gate...I paid…

There was a mix up at the gate...I paid twice, so they refunded my fee...great honest service.

22 settembre 2024
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We are glad that everything worked out.

thank you,
Parking.com

Valutata 5 stelle su 5

Was happy to prepay and find this…

Was happy to prepay and find this parking ahead of the concert at Camden Yards. Was a little further than I thought but was great to beat the traffic.

13 settembre 2024
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 1 stelle su 5

Worthless App

I prepaid for a week of parking. Upon getting to the garage, the barcode I was given gave me an "invalid barcode" error. The customer service representative on the speaker box told me that I was just going to have to pull a ticket. I was able to cancel my reservation, but am still waiting for the refund to hit my card. I also won't be able to get the better rate available from the app.

8 settembre 2024
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review and for letting us know. The refund is showing on our end and will show up on your account in 3-5 days.

Thank you,
Parking.com

Valutata 5 stelle su 5

easy to find and access

It was easy to find the garage and the rates were decent...eventhough I paid twice. It was completely my fault though.

13 luglio 2024
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We are glad you enjoyed your stay. if you need any assistance with double payments, please reach out to us at customercare@spplus.com.

thank you,
Parking.com

Valutata 3 stelle su 5

Everything went well until I tried to…

Everything went well until I tried to leave the parking garage. It was early in the morning and the gate would not open when I scanned the QR code. The assistance button did no good because I couldn't understand the lady trying to help. After trying many options, the garage attendant arrived and opened the gate.

24 aprile 2024
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We will share your feedback with the local management team.

Thank you,
Parking.com

Valutata 1 stelle su 5

Go elsewhere

Very difficult to get back into the building to get to the elevators that take you to the parking garage. You need to have an access card to the building.

9 marzo 2024
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review, Jane. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valutata 1 stelle su 5

Horrible machines

Greetings. I parked in your garage In Baltimore and my ticket would not work. It kept displaying “bad card/ticket.

Kelli Waters

5 marzo 2024
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review Kelli. If you ended up having to pay again, please reach out to us at RMMatlantic@spplus.com and we can look into this.

Thank you,
Parking.com

Valutata 2 stelle su 5

Always a problem with the scan on the…

Always a problem with the scan on the phone option.

1 febbraio 2024
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valutata 3 stelle su 5

Not enough time

My regular parking garage but when I book in advance I get less time than if I pay at the garage which makes me rush to get back at the end of my work shift

24 luglio 2023
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. If you have any questions, you can reach out to us directly at feedback@parking.com. You should be able to set your time on the website/app to whatever you need.

Thank you,
Parking.com

Valutata 5 stelle su 5

Affordable and convenient

Affordable and convenient. I made a mistake with entry and customer service was excellent when I called.

4 maggio 2023
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review, Jeanette. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 1 stelle su 5
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review, Kristy. We are very sorry to hear this. If you have any questions, please reach out to us directly at feedback@parking.com.

Thank you,
Parking.com

Valutata 1 stelle su 5

The app is buggy and is inconsistently…

The app is buggy and is inconsistently working. Recently it wouldn’t take payments.

15 marzo 2023
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Valutata 1 stelle su 5

This service is a scam

This service is a scam. Horrible instructions to use service.
Have your qr code, you are going to need it.
Mis-estimated time out by 8 minutes so had to pay full price additional $16 on top of parking.com $10.
This scam cost me $26 to park for the day.

**INSTRUCTIONS**
USE QR CODE AT ENTRY AND EXIT.
DO NOT GET PARKING TICKET AT ENTRANCE.
USE QR CODE TO GAIN ENTRANCE TO PARKING.

1 dicembre 2022
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Valutata 5 stelle su 5

Great pricing for multiple days of…

Great pricing for multiple days of parking. Garage wasn’t too far from my hotel either!

3 settembre 2022
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 5 stelle su 5

Quick Credit to my account

Not the best rate for the same garage on another site, but they did credit my account very quickly after I cancelled.

19 agosto 2022
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We are glad that everything worked out.

Thank you,
Parking.com

Valutata 3 stelle su 5

Can’t easily book parking

When I do a search and select my garage it takes me to the time in time out page. The only button to select is the search button. I have to go to previous sessions to find the book parking button. What am I not doing correctly?

9 luglio 2022
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Hi Mark,

We are sorry to hear about the difficulties you had. If you are still having this issue, please reach out to us directly at feedback@parking.com so we can further assist.

Thank you,
Parking.com

Valutata 2 stelle su 5

The System Doesn't Work

I always have trouble getting in and out of the 222 N Charles Street Facility. Whether I pay in advance or on the spot, this doesn't work well. I am frustrated with using this system that I will sort other places for parking. When I call the help people, it takes 5-10 minutes just to get them to answer the phone! Not good! Please help!

20 giugno 2022
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Risposta di Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

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