Parking.com - BRIGHTLINE WEST PALM BEACHRecensioni 

I was late for my appointment
So I tried to put my crédit card which I have managed to do
They Said the card didn’t go through but they didn’t let me go back on the Previous screen to see of the crédit card was ok
So I press process again and didn’t go through again…
So I went to my appointement and had a ticket …

Convenience to train is great but make sure you do your homework on the cost of parking. The last time I made this trip it cost me $7.00 / day this time I assumed it to be the same but for the 2 day trip my parking tab was $56.00. I feel like I was robbed! DO YOU HOMEWORK

Easy close to train, covered, convenient !

First time parking in an all app parking lot using QR codes, but it was a fast and an easy experience, with no issues with the download or getting my receipt in seconds after leaving the parking garage.

Signs with instructions on how to pay could include the zone # and an easier way to pay. Instead of the QR Code directing to the website, it could direct to an app. It took time to find the lot on the website. Also the address didn't match. Found the lot by looking at the map on the website. Very inconvenient and waste of time. Not easy to pay.

I loved the train, but the garage was not a good experience. I am a senior citizen that had no knowledge of QR code and there was no employee there to help me. I desperately looked for younger people and they were nice and helped me complete the process. My other complaint was my parking spot was terribly small so I had to let my guests out of the car before parking.

All the employees are very helpful. My only problem was that there are no ports to charge your phone without a plug on the train. Therefore after 8 hours, my phone was quite low on battery...and there is no way to pay and get out of the garage without paying!!! If I had paid online, it would have been VERY expensive. As it was, less than 9 hours was just $16.99.

The signage for entering the garage is unclear. Also, how charges work and the fee schedule are not clearly visible.

EASY TO PAY, GOOD LOCATION

There’s no proper instructions as to how to pay. Directions are confusing and with a few other travelers we’re in the same boat. We were walking around the parking lot asking if anyone knew what to do.
Very poor instructions for people that are not online savvy
Fix the problem, make it easier to understand the process.

Too complicated

The invoice does not display rates; it only shows the total amount due, entry and exit times. Additionally, the parking management facility has been unresponsive, and I am disputing an overcharge

Simple once understood
Auto plate reading … Not well explained to a first time user

wildly expensive. literally no one in the parking lot. $31 for 2 hours insane

The lighting was great and we felt safe. It was kind of difficult to understand the payment process but we managed.

App easy to use. Parking space perfect

The first time I used it I got a parking ticket that was triple the price of what I should have been charged. The second time I used it I was nervous I wouldn't do it right again. It took a long time for me to process it. It is not user friendly.