Parking.com - AMTRAK- SHORT TERM/METEREDRecensioni 

146
TrustScore 4 su 5

4,1

7 North 30th Street, 19104 Philadelphia, PA, US


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

I had saved my credit card to my account before arriving, but when I got there and scanned the QR code I still had to manually enter my information. I had entered it beforehand so that when I arrived... Leggi di più

Valutata 3 stelle su 5

On June 20, 2024, I retrieved a rental zip far from the appropriate parking spot. It had a $75.00 tucket on it stamped at the time I was parking my personal vehicle elsewhere. I was directed by your s... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Within 5-10 minutes of paying for 30 minutes to just walk my daughter into the train station, I got a text saying I was almost out of time & to add more funds. Then about 5 min. later I got a message... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

An ad came up acting like it was the site for me to pay for my spot, but was a trial of another site not related to my parking. If you tell someone to use a qr code to access the parking site then onl... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di parcheggiatore
  2. Parcheggio coperto
  3. Parcheggio

Informazioni fornite da varie fonti esterne

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Informazioni di contatto

  • 7 North 30th Street, 19104, Philadelphia, PA, Stati Uniti

  • (215)568-4025

4,1

Molto buono

TrustScore 4 su 5

146 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,1

Tutte le recensioni

(146)

91 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

The instructions were weak.

The instructions on the signage could have clearer. Concise.

25 agosto 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

We appreciate your feedback and understand your point about the signage. We're always striving to improve our customer experience and will take your comments into consideration.

Thank you,
Parking.com

Valutata 4 stelle su 5

I had saved my credit card to my…

I had saved my credit card to my account before arriving, but when I got there and scanned the QR code I still had to manually enter my information. I had entered it beforehand so that when I arrived I could just walk right in and not have to stand outside and enter the information which gives me safety concerns.

8 agosto 2024
Valutata 2 stelle su 5

A very helpful attended

A very helpful attended , however there were not enough parking spaces and the process to pay is difficult.

25 luglio 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

We appreciate you taking the time to share your feedback. We're glad to hear that you found our staff helpful. We understand your frustration with the parking situation and the payment process. We're always looking for ways to improve our services, and your feedback is valuable to us.

Thank you,
Parking.com

Valutata 5 stelle su 5

5-Star Service at 30th Street Station

I’m a former Supervisor at an airport shuttle operation so my focus when I interact with parking personnel is to look at the quality of service provided. The parking attendant on duty was very courteous, helpful, and diligent in helping me figure out how to navigate the app to pay for parking service. Excellent service!

10 luglio 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 5 stelle su 5

First time user of this parking system…

First time user of this parking system and the process was seamless. Text the number per the instructions posted and received a link with easy to use instructions.

15 luglio 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 5 stelle su 5

easy in easy out

10 luglio 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 3 stelle su 5

On June 20

On June 20, 2024, I retrieved a rental zip far from the appropriate parking spot. It had a $75.00 tucket on it stamped at the time I was parking my personal vehicle elsewhere. I was directed by your staff to see the manager about the ticket, but themanager was gone for the day Nd there was no one else to help me.

18 giugno 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review. If this was not yet resolved, please reach out to us at customercare@spplus.com or phl_customerservice@spplus.com.

Thank you,
Parking.com

Valutata 3 stelle su 5

Nice service but electronic meters are off

Within 5-10 minutes of paying for 30 minutes to just walk my daughter into the train station, I got a text saying I was almost out of time & to add more funds. Then about 5 min. later I got a message saying my time was up & to extend our time if we needed to. So that was all within the first 15 min. of my paid 30 min.
I appreciate the opportunity to pay for short term parking at the Wm. Gray Train Station in Philly but I can’t help but think the parking company was trying to intimidate us for more money.

11 giugno 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valutata 5 stelle su 5

Simple answer

it worked enough said!

2 giugno 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 2 stelle su 5

The app did not give me the ability to…

The app did not give me the ability to put the time in that I left. I put in for 2 hours and my relative's train came early. I only parked for 30 minutes. I left at 1:29pm. I wrote on the contact form asking for a refund for the time I didn't use and I got an email back saying that this company does not reimburse. So I paid for an hour and a half of time I didn't use. Does that sound right?

4 giugno 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review and for letting us know. We will share this wtih the local management team.

Thank you,
Parking.com

Valutata 5 stelle su 5

Was easy to add on more time.

Easy process. Was easy to add on more time.

24 maggio 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review, Nancy. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 5 stelle su 5

Quick and Convenient

It was quick and convenient and right in front of the train station so safe for late night traveling.

19 maggio 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review, Linda. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 1 stelle su 5

The signs said parking was $6 for 1/2…

The signs said parking was $6 for 1/2 hour and I was required to use the app to pay, but it was actually $6.99.

25 maggio 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review, Sara. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valutata 5 stelle su 5

Right at the 30st st station door step

Right at the 30st st station door step. QR code simplifies it all. 24hrs for $35, great deal to be the city.

9 maggio 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 5 stelle su 5

Easy

Easy, convenient and fast. Thanks for reminder that end time is approaching.

2 maggio 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review, Cherie. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 5 stelle su 5

Easy parking

Easy parking

28 aprile 2024
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Risposta di Parking.com - AMTRAK- SHORT TERM/METERED

Thank you for your review. We are glad you enjoyed our stay with us!

Thank you,
Parking.com

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