Parking.com - 23-25 WEST 55TH (GOTHAM)Recensioni 

77
TrustScore 3.5 su 5

3,6

23-25 West 55th St, 10019 New York, NY, US


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I highly recommend 23-25 west 56th parking lot. Extremely helpful, amazing staff. My car is always waiting for me as soon as I come. 10 starts of possible!!!

Valutata 2 stelle su 5

I arrived at 4:30pm as pre-booked. Construction going on across the street. 2 men working in garage. Cars backed up on 55th street trying to get into garage created a mess of traffic on 55th street! I... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I initially left 1 star because of lack of follow up by parking.com on a refund, but the situation has been resolved. In the future, hopefully it will not take so much calling on my part.

L'azienda ha risposto

Valutata 1 stelle su 5

I made a reservation with my vehicle being listed as "oversize" in the app. I drove to the parking garage, arrived minutes before my meeting nearby and they refused to take my vehicle. I have a Rivian... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di parcheggiatore
  2. Parcheggio coperto
  3. Parcheggio

Informazioni fornite da varie fonti esterne

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Informazioni di contatto

  • 23-25 West 55th St, 10019, New York, NY, Stati Uniti

  • (800)836-6666

3,6

Nella media

TrustScore 3.5 su 5

77 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,6

Tutte le recensioni

(77)

91 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

No response, no refund

I initially left 1 star because of lack of follow up by parking.com on a refund, but the situation has been resolved. In the future, hopefully it will not take so much calling on my part.

8 agosto 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

We understand your frustration with the lack of follow-up regarding your refund. We strive to provide excellent customer service and apologize for the inconvenience this has caused. We will investigate this matter further and ensure that you receive the proper resolution.

Thank you,
Parking.com

Valutata 2 stelle su 5

Traffic Mess on 55th Street

I arrived at 4:30pm as pre-booked. Construction going on across the street. 2 men working in garage. Cars backed up on 55th street trying to get into garage created a mess of traffic on 55th street! If I hadn't pre-booked & pre-paid, I would have gone elsewhere. I was late for the 5pm wedding at the University Club.

14 settembre 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

We understand your frustration with the traffic situation and apologize for the inconvenience it caused. We strive to provide a smooth and enjoyable experience for our guests, and we regret that your arrival was impacted by the construction. We appreciate you bringing this to our attention and will share your feedback with our team to explore ways to mitigate such situations in the future.

Thank you,
Parking.com

Valutata 4 stelle su 5

Not very friendly but efficient

Staff was not very friendly, but they were efficient.

9 settembre 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 1 stelle su 5

lack of communication

The location was unable because the street was closed, there was some kind of construction I think and no cars were allowed, so I couldn’t use the parking lot, I waste the money. I should get a refund due to the lack of communication from the parking lot.

23 agosto 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

We understand your frustration with the parking situation. We are very sorry about this and will issue a refund.

Thank you,
Parking.com

Valutata 3 stelle su 5

Too few attendants (1-2)

Too few attendants (1-2). It took 30-40 mins to get the car on Saturday afternoon

17 agosto 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

We understand your frustration with the wait time. We strive to provide a smooth and efficient experience for all our customers. We appreciate your feedback and will use it to improve our service.

Thank you,
Parking.com

Valutata 5 stelle su 5

So easy

It was a piece of cake

2 luglio 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review, Nancy. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 1 stelle su 5

The garage did not give me a ticket…

The garage did not give me a ticket after I scanned the app in and then gave me a hard time when I returned saying it was my fault.

24 giugno 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review. We are very sorry to hear this and will share it with the local management team.

Thank you,
Parking.com

Valutata 3 stelle su 5

Parking review

Parking lot was full on arrival so they refunded the amount.

31 maggio 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review. We are very sorry to hear this and have refunded your reservation.

Thank you,
Parking.com

Valutata 5 stelle su 5
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 5 stelle su 5

Great place

Quick and fast

6 aprile 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review, Paula. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 5 stelle su 5

Quick check in and out

Quick check in and out - what else could one want?! Perfect!!

28 marzo 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review, Martin. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 5 stelle su 5

We always park at the same garage 23-25…

We always park at the same garage 23-25 West 55th st. The attendants are always polite and helpful. They take the car quickly and retrieve it quickly. They always help with our bags. The app is very helpful in choosing a garage near your appointment.

19 marzo 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review, Sue. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 3 stelle su 5

Good and quick service be careful with Prepaid spots

Good service. My issues was I prepaid online but since I arrived couple of minutes early I was charged double. Be careful when booking. Make sure you arrive at the exact time you book not one minute early and leave at the exact time you said you needed the reservation for, otherwise you will be charged so much more.

14 marzo 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review. We appreciate your feedback and will share it with the local management team. You can also reach out to us at customercare@spplus.com.

Thank you,
Parking.com

Valutata 1 stelle su 5

Awful service. Booked garage, they refused...

I made a reservation with my vehicle being listed as "oversize" in the app. I drove to the parking garage, arrived minutes before my meeting nearby and they refused to take my vehicle. I have a Rivian R1T and have parked there and other garages nearby previously with no issues. I found another garage and ended paying more and being late to my meeting. Awful experience and the support rep on the phone did not seem to care. Only offered my a refund after I demanded it.

12 marzo 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review. We are very sorry to hear this and have shared it with the local management team.

Thank you,
Parking.com

Valutata 5 stelle su 5

Parking was easy

Parking was easy, service was exceptional and the savings astronomical.

4 marzo 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 3 stelle su 5

We arrived 30 minutes early and they…

We arrived 30 minutes early and they would not accept extra money for the 30 minutes and said we had to return.we were left driving in traffic in New York city.

22 febbraio 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review, John. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Valutata 5 stelle su 5

I have used Parking.com and SPPlus…

I have used Parking.com and SPPlus numerous times, though not at this site. Always quick, efficient and cost-effective.

10 febbraio 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review, Rich. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Valutata 1 stelle su 5

Bad review

Hi
I want to complain the charge me more money
My order no 719219470
I paid oversized and the parking charge me more 15$ for oversized
It’s not fair I’ll complain your website and the parking place
They cheating

9 febbraio 2024
Logo di Parking.com - 23-25 WEST 55TH (GOTHAM)

Risposta di Parking.com - 23-25 WEST 55TH (GOTHAM)

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

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