Service was excellent at CDG airport in Paris. Communication was great through out the process, and was guided quickly through passport check and customs. Our greeter met us right when walked off the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great support and experience! A big THANK to Mariia who organized all very well and the great communication! It worked absolutely perfect on arrival at Colombo Intl. Airport (CMB): welcome at the... Leggi di più
L'azienda ha risposto
I regularly use greeter services throughout the world. This was my first experience with Paradigm. The service was excellent - from Eleonora's prompt communication to Marta's extraordinary management... Leggi di più
L'azienda ha risposto
While travelling abroad my 77 year old mother had to have 2 unexpected hospital stays which left her weak and sore and my father exhausted and over stressed. I was all the way back in Canada unable... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Paradigm Meet & Greet
Scritti dall'azienda
Paradigm Meet & Greet
is an innovative company organizing highly reliable and professional Meet & Greet and VIP services at airports all over the world. Our ability to guarantee solutions of the highest quality at nearly every location of the globe stems from exclusive cooperation and effective communication with the most reliable airport operators.
By being comfort- and assistance-oriented, our Meet & Greet services cater to the needs of any category of passengers and serve as a major improvement to any kind of trip, whether for business or leisure. Political figures, managers of international banks and companies, showbiz celebrities, and luxury travel enthusiasts rank among the flyers who rely on Paradigm’s expertise and discretion.
OUR WEBSITE
Informazioni di contatto
Brilliant service
I have been using Paradigm for many years now and they have always been spot on. Would never use any other provider.
4 aprile 2026
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Mr. Nicholas,
thank you for your kind words. At Paradigm, we are committed to delivering attentive, detail-oriented service to every client, ensuring each Meet and Greet is handled with professionalism and discretion.
We sincerely appreciate your trust and look forward to assisting you with any future requirements.
Best regards,
Paradigm Meet & Greet team
Service was excellent at CDG airport in Paris
Service was excellent at CDG airport in Paris. Communication was great through out the process, and was guided quickly through passport check and customs. Our greeter met us right when walked off the jet bridge, and guided us all the through to our pre-booked ride into central Paris. Overall the experience was amazing and would highly recommend. Will definitely use this service again!
10 aprile 2026
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Ken Peterson,
thank you for your kind words.
We are pleased to hear that you appreciated the professional support from the airport team at CDG and the smooth communication in coordinating your service. It’s wonderful to know the airport assistance helped make your arrival in Paris such a great experience.
We look forward to being of service to you again!
Best regards,
Paradigm Meet & Greet team
Highly recommend the service in Rome
I regularly use greeter services throughout the world. This was my first experience with Paradigm. The service was excellent - from Eleonora's prompt communication to Marta's extraordinary management at the airport in Rome. I have never met a better handler. I will certainly continue to work with them in the future.
26 marzo 2026
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Ms Mahal,
thank you for taking the time to share your review.
We are delighted to learn that you appreciated the support and professionalism of our airport staff at Rome Airport, as well as our team’s efficiency in managing the process and effective communication. Your feedback inspires us and affirms our commitment to providing excellent service.
We sincerely appreciate your trust and look forward to assisting you with any future requirements.
Best regards,
Paradigm Meet & Greet team
Nia was fantastic
Nia was fantastic! The line was long to check into winair for my flight to St. Barths in the transfer so she called and took me around to the front to have a quicker process. My bag didn't make it on the flight and I called Nia and she made sure it was on a flight the same day.
15 marzo 2026
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Gabrielle Migoya,
thank you for sharing your experience.
We are delighted to read that your check-in process went smoothly and that the airport agent was able to assist you promptly with your bag. Ensuring the travellers enjoy a seamless and stress-free journey is always Paradigm’s top priority, and we are glad we could make your travel to St. Barths more comfortable.
Feel free to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Support for family abroad.
While travelling abroad my 77 year old mother had to have 2 unexpected hospital stays which left her weak and sore and my father exhausted and over stressed. I was all the way back in Canada unable to ease their burden in person and started researching “Concierge services Rome Airport”. With less than 24 hours notice the team from Paradigm were on board to collect my parents, deal with their luggage, support them through check-in, security and get them to the lounge.
The Paradigm Team were supportive, timely and professional and the relief knowing my parents had the support they needed was immeasurable. Highly recommend!
5 marzo 2026
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear R. Ellen Jones,
thank you for taking the time to leave this review.
On behalf of our reservations department and airport agents, we would like to thank you for your kind words. It was our pleasure to assist your parents at Rome Airport and ensure their journey was as smooth and comfortable as possible. We are delighted to know that the coordination of our team and the support of airport ground staff contributed to an improved travel experience for them.
Thank you for choosing our services and do not hesitate to contact us for any future enquiry.
Best regards,
Paradigm Meet & Greet team
Great support and experience
Great support and experience!
A big THANK to Mariia who organized all very well and the great communication! It worked absolutely perfect on arrival at Colombo Intl. Airport (CMB): welcome at the gate, guidance and service in the lounge! As well the private police officer within the lounge who checked our documents for immigration was a WOW! As we like tuk tuk's, the staff organized one to take pictures while waiting for the baggage! :-) Mariia from Paradigm coordinated also that our driver from the hotel will pick-us up from from the lounge instead of the arrivals hall! One word to say: PERFECT!!
3 marzo 2026
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear RG,
thank you very much for your positive feedback on our arrival airport service.
There’s truly no better way to begin a journey than with a warm welcome, attentive airport assistance, and seamless coordination with the chauffeur service. Our reservations team and the ground staff at Colombo International Airport (CMB) sincerely appreciate your kind words and are delighted to know that the assistance provided exceeded your expectations.
It will be our pleasure to assist you again with any future trips!
Best regards,
Paradigm Meet & Greet team
My son was flying for the first time…
My son was flying for the first time independenty transiting in singapore. He was very nervous and uncertain. Your communication with us before his trip and while he was in singapore was so reassuring. When he arrived safely home her was so happy. Thank you so much a great service.
18 febbraio 2026
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Alison,
thank you for your review.
We’re delighted to hear that the airport transit service in Singapore met your expectations. We understand that navigating an airport can be stressful, which is why at Paradigm, clear communication is always a priority. Airport agents are committed to providing prompt, attentive support to ensure every traveler’s journey is as smooth and stress-free as possible.
Thank you for your trust, and please do not hesitate to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
The Paradigm Meet & Greet service is great!
The Paradigm Meet & Greet service is great! I had multiple clients traveling through CDG that wanted the meet & greet transit service. Each of them were very complimentary on how quick the process was getting through passport control and on to their next gate. They really appreciated the support of the agent who met them at their gate upon arrival.
9 febbraio 2026
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Michelle T,
thank you for taking the time to leave this review.
On behalf of our reservation department and airport agents from Paris we would like to thank you for your kind words. Providing reliable, and stress-free airport support is always Paradigm’s priority and we are grateful that you entrusted us with multiple clients for the meet & greet transit services at CDG.
We look forward to assisting you and your clients again soon.
Best regards,
Paradigm Meet & Greet team
I have been very happy to use this…
I have been very happy to use this service many times whilst travelling through Europe. Paradigm are an amazing Company, I need a wheelchair, which is always ready for me at Arrivals. The Paradigm Team are efficient courteous and polite and without exception always on time, they make the very difficult part of the journey much less of of an ordeal. I would not hesitate to recommend them to anyone. Thank you Paradigm !
3 febbraio 2026
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Sandra,
thank you very much for your kind review!
We are delighted to learn that the airport assistance services provided made your travels across Europe easier and more comfortable, and we sincerely appreciate your acknowledgment of the team’s efficiency, as Paradigm’s goal is to support our clients at every step of their journey.
Thank you for your trust, and please do not hesitate to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Excellent Service
As with our arrival into Nairobi, we had Zena to escort us through departures.
From drop off point to the Lounge it took us less than half an hour.
Excellent service
22 gennaio 2026
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear P Virdee,
thank you for taking the time to share your experience. We appreciate your kind words and are glad to learn that the support provided at Nairobi airport met your expectations.
We look forward to being of service to you again!
Best regards,
Paradigm Meet & Greet team
I am so happy that I secured Paradigm…
I am so happy that I secured Paradigm to guide us during our arrival and departure at the Lisbon airport. Both guides were incredibly professional, nice, friendly and confident. They both communicated with our transportation so they knew where exactly to take us during arrival and where to meet us for our departure. Because of our guide during arrival we were able to be expedited through passport control and only waited about 5-10 minutes. When we departed, passport control did not have crazy lines so it took about 10-15 minutes total. My family and I were very happy we booked this service. They took all of the stress and anxiety about navigating a foreign airport away and made our arrival and departure pure pleasure! We will definitely use Paradigm again for our next trip!
29 dicembre 2025
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Heather,
thank you very much for your positive feedback on our service.
We are pleased to learn that the Meet & Greet assistance at Lisbon Airport, on both arrival and departure, exceeded your expectations, and we appreciate your recognition of our team’s efficiency in managing the process. Our agents strive to ensure every traveler enjoys a smooth, comfortable, and stress-free journey.
Thank you for your trust, and please do not hesitate to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Outstanding Service. We recently used the transit service at…
We recently used the transit service at Lima Peru airport and it was beyond our expectations. Both Mario and Kevin who welcome us helped us a lot to change flights and did all paperwork for our luggage that left behind . Their service was exceptional! Well done!
15 agosto 2025
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Mr. Kontos,
thank you for your kind words. We are pleased to read that you have appreciated the staff's support at Lima airport and professional approach. It is our goal to provide our guests with full and smooth assistance throughout every stage of the airport formalities.
It will be our pleasure to assist you again during your future travels.
Best regards,
Paradigm Meet & Greet team
We recently used the Paradigm Meet and…
We recently used the Paradigm Meet and Greet service at CDG and could not have been more impressed. Even though we missed our connection due to a late-arriving flight, our escort did an amazing job trying to get us to the gate quickly and efficiently. After we missed the flight, he personally escorted us to the airline service counter, clearly explained the situation to the agents on our behalf, and then guided us to the correct terminal to get a taxi to the hotel where we were rebooked.
This level of service made a stressful situation so much easier to manage. We would definitely use Paradigm again — it’s an invaluable service, especially when connecting through a large, complex international airport like CDG. Highly recommended!
19 luglio 2025
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Ms Noble,
thank you for taking the time to share your experience.
We are pleased to hear that our agent provided you with dedicated and professional assistance throughout the process at CDG airport and appreciate your recognition of team’s efficiency in managing the process and effective communication.
Thank you for choosing our service and we hope to have the opportunity to assist you again in the future.
Best regards,
Paradigm Meet & Greet team
Book with confidence
I found Paradigm Meet & Greet through a Google search and decided to give it a go after reading mostly positive reviews. I used their meet & greet services upon arrival and departure in Moldova, as well as transfer from and to the airport. Based on my friends’ feedback, who went through regular process at that airport, I am very happy I made this choice.
Arranging the services was very easy. The team was responsive and the turnaround times were super quick. Paying was easy and the overall process did not feel scammy at all (I will admit I was a bit worried at first). They updated me with my driver’s contact info the day before my travel. I also had a last minute change for my transfer, and the team was flexible and made necessary arrangements within hours.
I would definitely recommend Paradigm and will use their services again. They saved me so much time and nerves.
16 giugno 2025
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Valeriya,
thank you for the time you have taken to leave this review and your kind words.
We are delighted to learn that you have appreciated the airport transfer and Meet & Greet services in Moldova. At Paradigm, we strive to provide our clients with seamless airport assistance and coordinate every service swiftly and professionally. It is our pleasure to know that our services contributed to a pleasant travel experience that surpassed your expectations.
Feel free to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Has always been there without fail
I happened upon Paradigm just by an internet search and was intrigued by the vast number of airports they're in. Having used them so frequently, I honestly cannot remember how many times this amounts to - at least five, maybe more. I feel like Gabriel and his team are acquaintances of mine.
Anyway, their service has always been spot on, with knowledgeable, courteous, efficient representatives at each airport. Every time, the meeting has gone smoothly as their agents have been at the agreed upon meeting spots and eased our way through entering or leaving international airports. Makes for stress reduction every single time.
We used their services twice on our last trip, on arrival in Auckland Feb. 7, 2025 and then again on return from Papeete on March 1. Perfect as always.
Will book with them again whenever my research indicates getting past immigration and or customs at an international airport is tricky. Even when passing into or out of a country is relatively easy and have not used their services, I've wished I had. (Perhaps there's a lesson in that!)
I already have booked with them for my transit through Frankfurt (non-Schengen to Schengen) with a short layover and am about to book them for my next trip after that.
1 marzo 2025
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Mr. Smith,
it is always rewarding to hear such positive feedback from our valued clients and it means a lot to us to welcome you back. We are delighted to know that our airport services met your expectations and contributed to a smooth travel experience. At Paradigm, we are committed to delivering seamless airport service while providing our clients with complete peace of mind.
Thank you kindly for your continued trust and do not hesitate to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Seamless process
Seamless, professional and highly efficient process on international arrival in Lima. Comfortable lounge area. Rapid movement through immigration. Accompanied from arrival gate to hired car every step of the way.
11 aprile 2025
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Ms Butt,
thank you very much for your positive feedback on our service.
We are delighted to learn that you have appreciated the support and professionalism of our airport staff upon your arrival in Lima, and enjoyed a quick passage through formalities. Our team strives to ensure every traveler enjoys a smooth, comfortable, and stress-free experience.
Feel free to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
I paid for arrival and departure…
I paid for arrival and departure service at Curacao. I was greeted at Curacao airport on March 10th to expedite me through immigration to my transportation. This experience was good. On my departure I found no one to greet me or expedite me through customs to my gate. I spent a very long time in lines due to this. I contacted them for a partial refund for the failure to provide the departure service and they denied me saying it was my fault which is not true as they were provided all airline arrival and departure times. I would never recommend this service due to the very poor customer service and responses.
15 marzo 2025
Non scritta su invito
Risposta di Paradigm Meet & Greet
Hello Mr. Lehman,
Thank you for taking the time to share your feedback.
We are glad to read that you have appreciated being expedited upon your arrival at Curaçao Airport, one of our most sought-after service locations.
On the other hand, we are sorry to read of your dissatisfaction with your departure. From our part, the Meet & Greet service had been duly arranged: an agent was on the spot to meet you and expedite you all the way to the departure gate. However, you or the party in charge of your booking failed to provide crucial information to us - not on your flight schedule, but on your driver/transportation to Curaçao airport.
It is worth mentioning that, over the two months that preceded your trip to Curaçao, our reservations department had sent several emails to ask for this information. They also messaged a mobile number which was said to belong to you. However, there was never any reply. Also, although our Emergency number had been provided, this was not used on the day of the service.
With no possible way of arranging the meeting with you or your local transportation provider, and without any indication on when/how you would arrive at the airport, the service ended up as a no-show, which unfortunately is not eligible for refund.
As we assist passengers on a daily basis, we strongly believe that the ability to communicate with the passengers or their local drivers is key to a successful Meet & Greet service. This is why we strive to stress the importance of meeting prearrangements in all of our service descriptions and email communication. If this requirement had not been made clear enough, we sincerely apologize to you and will endeavour to be clearer in the future.
Our reservations department will be happy to provide any clarification you may need on the standard procedures and requirements for airport Meet & Greet services, as well as on the booking conditions published on our website.
Best regards,
Paradigm Meet & Greet team
Perfect as always
As always, smooth pickup and stressless walk through all potential "problem zones" to the lounge,
25 febbraio 2025
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Mr. Muenzberg,
we appreciate you taking the time to leave this review. Thank you for your continued trust in our services. It will be a pleasure for us to support you again with your future trips.
Best regards,
Paradigm Meet & Greet team
Incredible experience in Tortola
Incredible experience in Tortola - the team was waiting with a car, took us to the private air terminal and got us on a boat an hour or two earlier than we otherwise would have been! It was amazingly smooth and the staff was so warm and kind - will definitely use again!
21 febbraio 2025
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Tom,
thank you very much for your positive feedback on our service.
We are delighted to learn that you appreciated the support of our airport staff upon your arrival in Tortola and enjoyed a quick passage through formalities which improved your travel and exceeded your expectations.
Feel free to contact us for any future requirements.
Best regards,
Paradigm Meet & Greet team
Everything was flawless In Buenos Aires
Everything was flawless. I was met as I deplaned, carry on luggage handled, guided to VIP line at Immigration, was through in less than a minute, led to Baggage Claim, contacted my driver, and guided me to my driver. Now that is the way to arrive in a foreign city. I will use Paradigm again!
22 gennaio 2025
Non scritta su invito
Risposta di Paradigm Meet & Greet
Dear Mr. Lewis,
thank you for your review.
We are glad to read that you have appreciated the arrival service provided in Buenos Aires. It is our mission to facilitate our guests' trip as much as possible, our airport agents always do their best to deliver smooth, quick, and safe assistance to improve our guests' travel experience.
It will be our pleasure to assist you again with any future trips!
Best regards,
Paradigm Meet & Greet team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.