ORDERED A TREE FERN ON THE 2ND MAY, WE KNEW IT'S JUST A FEW DAYS DELIVERLY, SO I DID CONTACT THE COMPANY, AS THERE SEEMED TO BE A DELAY. IT WAS AN ISSUE WITH MY POSTCODE, SO MY ORDER COULDN'T BE DE... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Ordered a bench, after several weeks followed up by email to confirm delivery date. Was told delivery would take place in approximately two working days. Bench was not delivered, after a further week,... Leggi di più
I have to say that the plant itself was excellent.so why the not so great review.WELL one word delivery.if you are going to charge 40 pounds for so called tracked delivery,which takes 10 days ,which t... Leggi di più
The Olive Tree is wonderful I couldn't ask for a more beautiful tree, and a palm exactly what I was expecting. The chaps who delivered were lovely. The only reason I haven't given 5 stars was the comm... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Palm & Olive is a UK-based specialist in premium garden trees, planters, and outdoor furniture. We offer a curated selection of Mediterranean and exotic plants—such as olive trees, palm trees, and Dicksonia ferns—sourced directly from trusted growers in Spain, Italy, and beyond. Our products are chosen not only for their beauty but for their ability to thrive in British gardens. We also supply handcrafted teak garden furniture and high-quality terracotta pots, bringing timeless elegance and natural charm to outdoor spaces. With expert customer service, nationwide delivery, and a passion for design, we help you create gardens that inspire. From city patios to country estates, there’s a right tree for every space.
Informazioni di contatto
40a Scorton Avenue, Ub6 8la, Greenford, Regno Unito
- 07481102135
- Info@palmandolive.co.uk
- palmandolive.co.uk
4,0
Molto buono
22 recensioni
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Ordered a pot for £300
Ordered a pot for £300, told I had to pay another £400 if I wanted the pot as they claimed it was the wrong price. The site is still actively selling the pot for £300 on there website over a week later.
Avoid at all cost nothing but a con / fraud trying to rip people off for more money after they have paid.
28 luglio 2025
Non scritta su invito
Risposta di Palm and Olive
Hi Jon,
Thank you for your feedback. We would like to clarify the situation. From the moment the listing error was identified, we immediately offered a full refund. At no point were you asked to pay an additional amount for your order. The confusion arose because the largest size pot was incorrectly priced lower than the smaller sizes.
We also note that during our communication, you insisted the pot was yours and stated you would pursue legal action and post negative reviews if we did not proceed. While we understand your frustration, we have acted in line with our terms and consumer regulations, ensuring the full refund was processed promptly.
Our priority remains transparency and fairness, and we have since reviewed our listings to ensure this type of error does not happen again.
Kind regards,
Palm & Olive Customer Support
Great first experience with new company!!
I am usually nervous about ordering online from companies I can’t find reviews on so decided to call the number listed on the website before placing my order. I spoke to a man called Ahmad who was very helpful and gave me the assurance I needed to place the order. 3 days later my lovely Teak bench arrived as planned and looked better than in the pictures. Ahmad could not have been more professional and everything was as described and promised, he even took away the empty boxes for me. I will definitely use this company again and my wife is already looking at their great selection of trees and plants.
25 aprile 2025
Non scritta su invito
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