I particularly love their ribbed jumpers, so chic and stylish and in so many colours to choose from! I’m waiting for some colours to go on sale again before I purchase as the quality is reflected in t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I am enjoying my sleeveless tabard. My only suggestion is that it should be longer at the back like the jack sweater. I would like you to produce a full length one, please, it's very useful to go ove... Leggi di più
Recently bought 3 Paisie jumpers and love them. The only reason to not give 5* was that on the last jumper black with white detail across shoulders, arms and sides some of the white detailing was fr... Leggi di più
PAISIE TEE SHIRT AND SHORT FRILL STRIPY PYJAMA SET COMES WITH A HANDY MATCHING LITTLE OVERNIGHT BAG TO STORE THEM IN. I CHOSE THE BLUE COLOURED STRIPE COMBINATION. THEY ALSO COME IN PINK AND... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento donna
- anche in
- Fornitore di abbigliamento
- Gioielleria
- Negozio di abbigliamento
- Negozio di abbigliamento per bambini
- Negozio di accessori di moda
Informazioni su Paisie
Scritti dall'azienda
Relaxed-chic, for the long haul
At Paisie, we create elegant, feel-good pieces that inspire confidence and comfort. Our mission is to offer timeless, versatile designs that women can cherish for years. Our clothes go beyond trends, focusing on style that’s meant to be lived in, experienced, and loved. Join us as we celebrate femininity through designs that balance softness and strength.
SHOP NOWInformazioni di contatto
The Chocolate Factory, Unit C308, 5 Clarendon rd, N22 6XJ, London, Regno Unito
- customerservices@paisie.com
- paisie.com
4,5
Eccellente
478 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The sweaters are stylish
The sweaters are stylish, comfortable and easy to wash.
The shape is forgiving and look good with skirts, trousers and jeans. I have 5 and have worn them constantly this winter.
17 febbraio 2025
Risposta di Paisie
Thank you so much for your wonderful review! We're thrilled to hear that you love our sweaters and that they've been a staple in your winter wardrobe. We appreciate your support and hope you continue to enjoy them for many seasons to come! 💙😊
I haven’t received my jumper
I haven’t received my jumper
I asked fir home demivery
When that seemed unavailable I asked for local west st Leonard’s post office
I wonder where it is ??? Not in st Leonard’s
27 gennaio 2025
Risposta di Paisie
We're so sorry for the confusion with your delivery! Royal Mail attempted to deliver your parcel on the first attempt, but unfortunately, no one was home. An email was sent to you by Royal Mail with instructions to schedule a re-delivery or collect it from your local depot.
We can see that your parcel has now been delivered—please do let us know if there’s anything else we can assist you with. We hope you love your jumper! 💕😊
Risposta di Paisie
Thank you so much for your kind words! We're thrilled to hear that you love the top so much that you got a second one. We're also happy to know that our customer service team provided a great experience. Enjoy your new top, and we hope to see you again soon! 💕✨
Amazing product
Amazing product, not only the quality but also design and colour palette.
I'll keep increasing my paisie wardrobe
15 gennaio 2025
Risposta di Paisie
Thank you so much for your wonderful review! We're delighted to hear that you love the quality, design, and color palette of our pieces. It means so much to us that you're growing your Paisie wardrobe! 💕 We can't wait to bring you more styles you'll adore. Happy styling! 😊✨
I love my cardi so much
I love my cardi so much. It’s so soft and comfy and yet maintains its shape. I wore it on a 12 hour plane journey with my stretchy jeans and t- shirt and it looked as fresh as it did when I left home. Would thoroughly recommend.
13 gennaio 2025
Risposta di Paisie
Thank you for your lovely review! We're so happy to hear that you love your cardi and that it kept you comfy and stylish throughout your journey. 😊✨ The fact that it held its shape so well makes us even more proud! Thank you for recommending us!
Very efficiently rectified issue
I placed my order on January 28 th....still waiting for my order ...now February 10 th and they are saying it is the delivery company..and that an investigation is underway ...that's a great help to me after spending 53 euros on a top and now have to waiting for an escalation of an ....investiigation...I will be going further into my rights on this situation. This is my first time having ordered online that an order has gone.missing.........
Up date...the top has arrived...thank you for following up so swiftly
23 gennaio 2025
Non scritta su invito
Risposta di Paisie
Hi Deirdre,
We sincerely apologise for the delay and completely understand how frustrating this has been for you. Your satisfaction is very important to us, and we truly appreciate your patience.
We wanted to update you that the tracking for your parcel has now been updated. The delay was due to customs, which is unfortunately beyond our control, but we’re happy to let you know that your order is currently out for delivery today!
Thank you for your understanding, and please don’t hesitate to reach out if you need any further assistance. We truly appreciate your support and hope you love your new top when it arrives!
It’s a wear on repeat wonder.
It’s just one of those jumpers you wear on repeat. Chic but comfortable and now I know that it washes well I’m about to order a second one. Highly recommended.
16 gennaio 2025
Risposta di Paisie
Thank you so much for your kind words! We're thrilled to hear that your jumper has become a wardrobe favorite. 😊Thank you for your support and recommendation! 💕
Love the dress
Love the dress. A little too big. But it might shrink when I wash it. Size is misleading.
13 gennaio 2025
Risposta di Paisie
Hi Marjo,
Thank you for your review! We're so happy to hear that you love the dress. We’re sorry the sizing wasn’t quite what you expected—we truly appreciate your feedback and will take it into account. If you need any sizing advice in the future, we’d be happy to help.
Lovely quality dress
Lovely quality dress, quick delivery would of been nice in petite size, had to be altered to fit.
14 gennaio 2025
Risposta di Paisie
Hi Lynda,
Thank you for your lovely review! We're so glad you loved the quality of the dress and that it arrived quickly. We appreciate your feedback about a petite size option and will certainly take it into consideration for the future. If you ever need any recommendations, we're happy to help. Hope you enjoy wearing your dress! 😊✨
Risposta di Paisie
Hi Jo,
Thank you so much! We're really happy to hear you love our fast delivery and selection. We appreciate your support and can't wait to serve you again! 😊
Perfect dress for business meetings
I stumbled across the Paisie website by chance and ordered a dress for business meetings. The order was fulfilled very quickly and I received the dress within 2-3 days. I love it! Great colour, fit and quality, will definitely be shopping their again. Highly recommended
6 gennaio 2025
Risposta di Paisie
Thank you so much for your lovely review! We’re thrilled you discovered us and that your dress arrived quickly. It’s wonderful to hear you’re happy with the color, fit, and quality—it means so much to us! We’re excited to have you shop with us again in the future. Thank you for recommending us! 💛
Amazing products and wonderful customer…
Amazing products and wonderful customer service. Responded to and resolved a query within super quick timescales and 100% satisfaction. A repeat customer and absolute fan!
13 gennaio 2025
Non scritta su invito
Risposta di Paisie
Thank you so much for your wonderful feedback! We're thrilled you love our products and had a great experience with our customer service. It means the world to have you as a loyal customer and fan! We can’t wait to serve you again soon!
Good customer service
I made an error on my order. Returned the item and was promptly sent back the item I needed.
10 gennaio 2025
Risposta di Paisie
Hi Ken,
Thank you for sharing your experience! We're glad we could quickly resolve the issue for you. 😊
The experience IS NOT GOOD
The experience IS NOT GOOD, I placed my order almost a month ago and I still haven't received it!! From customer service they tell me that it is on its way but it has been almost a month and it has not arrived! expecting !!!
18 dicembre 2024
Risposta di Paisie
Hi Ana,
Thank you so much for getting in touch with us.
We’re truly sorry to hear that you still haven’t received your parcel.
After checking, we can confirm that our warehouse shipped your order to Global E on December 18th, and it was delivered to the third party on December 19th.
Once your parcel reaches Global E, they will forward it to your destination. We sincerely apologise for the delay, but unfortunately, this part of the process is beyond our control.
We’ll reach out to the third party to open an investigation into the delay and will get back to you with an update as soon as possible.
Thank you for your patience and understanding.
I just love these sweaters
I just love these sweaters. They are so well made and the texture is so nice. Would love more turtleneck colors!
2 dicembre 2024
Risposta di Paisie
Hi Mary, thank you so much for your lovely review! We're thrilled to hear how much you love our sweater! 😊 We'll definitely share your feedback with our design team and hope to introduce more colours in the future.
Risposta di Paisie
Hi YaronA,
We’re sorry to hear about the delay in receiving your parcel. According to the tracking information, your order was dispatched from our warehouse within 48 hours of being placed and has already arrived in your country, where it is currently being processed at the sorting centre.
While we strive to dispatch orders promptly, please understand that delays can unfortunately occur once the parcel is with the courier, especially during the holiday season, which is their busiest time. We sincerely apologise for the inconvenience and truly appreciate your patience and understanding.
We are committed to enhancing the shopping experience for all our international customers. If you have any further questions, please don’t hesitate to get in touch.
Delivery was perfect and in ultra short…
Delivery was perfect and in ultra short time, but the refund depends on the method, which PAISIE has chosen and is very expensive. For the next time I think well if i will order something
25 novembre 2024
Risposta di Paisie
Hi Danie,
Thank you for your valuable feedback and understanding. We sincerely apologise that we are unable to cover the return cost for international customers at this time, but please rest assured that we are actively working to improve the shopping experience for everyone.
In the meantime, I’d like to kindly remind you that it’s not compulsory to return your parcel using the courier provided by Global-e. You’re welcome to choose an alternative courier that may offer a more cost-effective option.
Once again, we are sorry for the inconvenience caused and thank you for your understanding.
Risposta di Paisie
Hi Christine,
we’re sorry to hear about the delay in receiving your parcel. According to the tracking information, your order was dispatched by our warehouse the day after it was placed and has already arrived in the US, where it is currently being processed through customs.
For US standard shipping, the estimated delivery timeframe is 6–10 business days. While the delay is unfortunately beyond our control once the parcel is in the hands of the courier, we truly appreciate your patience and understanding.
Thank you for your valuable feedback—we are committed to improving the shopping experience for all our international customers. Please don’t hesitate to reach out if you have any further questions.
Sweater is simply the best.
Sweater is simply the best.. The order and deliver went perfectly and with no complication at all... Thank you again... I will order again, defenetly...
4 novembre 2024
Risposta di Paisie
Hi Dada, thank you so much for your lovely review! We're thrilled to hear that you love our jumper. Can't wait to see you shop with us again! 😊
Sizing makes no sense
The sizing on the two dresses I ordered was very inconsistent. They were both supposed to be a UK 12, but one of them fit like a size up and the other fit like a size down. The quality on the stitching was terrible and uneven, there was lots of frayed edges and loose threads. And the fabric looks cheap - the pictures make the fabric look a lot more structured and expensive than it is. Now I have to pay $32 to ship them back and get a refund, at least I'm glad I'm recouping most of my money.
12 novembre 2024
Risposta di Paisie
Hi Sara,
Thank you for your feedback, and we’re truly sorry to hear about your experience. We completely understand your frustration, especially regarding the sizing differences. The dresses you ordered have different fits—one is a loose fit and the other a regular fit—which may have caused the discrepancy. However, we acknowledge that this may not have been clear, and we’re committed to improving how we communicate this information on our website.
We also deeply regret that the quality didn’t meet your expectations. Your feedback on the stitching and fabric is invaluable, and we’ll be sharing it with our production team to ensure better quality control moving forward.
Lastly, we’re sorry about the cost of international returns. We’re actively working on improving our return process for international customers to make it more seamless and affordable. We truly appreciate your patience as we work towards this goal.
Thank you again for sharing your thoughts with us, and if there’s anything else we can do to assist, please don’t hesitate to reach out.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.