I was surprised when I saw this shop has yak attack products in stock. I bought black pack in orange color. Very happy with the service. Previously I ordered couple yak attack items from USA but then... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Friendly welcome and professional greetings by Conor. Immediately positive response for an obscure small kayak clip request. Part found in 24 hrs, dispatched by Joe , equally helpful. Clearly a ver... Leggi di più
Great two man canoe. Just as described and seems really good quality. Not too heavy and easy to blow up and deflate. Great customer services too and super speedy delivery.
A very satisfied customer from Denmark Absolutely fantastic service. Both before and after purchase. It didn't take many days from the order until the product was delivered. Everything went... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We specialise in selling premium paddle sports equipment within the UK and the EU.
Informazioni di contatto
Unit 2, New Line Industrial Estate, The Sidings, OL13 9RW, Bacup, Regno Unito
- 01202 237306
- info@paddleoutlet.store
- paddleoutlet.store
4,8
Eccellente
223 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very prompt service
Very prompt service, nice people to deal with. Only issue was with the left or right sidedness of the product I ordered, unsure why there was confusion, but prospective purchasers should be clear when ordering.
11 settembre 2023
Found what we needed easily
Found what we needed easily, bought it and fitted the parts. Easy to deal with.
9 settembre 2023
We had a great experience
We had a great experience. Our order arrived in a timely manner and was correct. I would use this company again
21 agosto 2023
Good customer service and communication
Fast response to email after making an error with my order which was quickly resolved.
The delivery was fast and well packed.
Top service *****
26 agosto 2023
Competitively priced and speedy delivery
I bought a press fit fin for my Aquaglide IK along with a new paddle and both were received very quickly and well packaged. Updates were good on the order process, so overall a very positive experience
24 agosto 2023
Aquaglide Cirrus Ultralight 110
Excellent, speedy delivery of kayak. Tracking was easy to follow and accurate. The kayak is superb. Everything it claims to be. Very light in weight and stable. Rapid inflation and deflation. No need for an electric pump. Smooth and speedy on the water. Very happy with my purchase.
16 agosto 2023
Site sérieux et réactif
10 agosto 2023
Gopro ball joint attachment
Gopro ball joint attachment, not many places stock it and all others significantly more expensive. Communication good, rapid posting and it's spot on for quality.
17 agosto 2023
Good service
Easy to order on website. Swift delivery. Product is as was advertised and was well-packaged. Looking forward to using the kayak!
7 agosto 2023
RELIABILITY OF THE PADDLEOUTLET WEBSITE
Purchase of a Blakfoot 130 Angler kayak and additional seat, the experience with paddle outlet is excellent, serious merchant site, Material, available for EU, attractive price, perfect customer service, availability, speed of response, quality of information, only complaint to formulate, the carrier, who was unable to give reliable information on the delivery of the packages.
3 agosto 2023
Excellent service ordered an came…
Excellent service ordered an came litterly in 2 days very good packaging and executed products
6 agosto 2023
Scott dealt with my enquiry in a fast…
Scott dealt with my enquiry in a fast professional way.
I would highly recommend using paddle outlet.
5 agosto 2023
Good price, product and excellent customer service
No quibble replacement for damaged item received (looked like delivery issue) with both fast delivery and redelivery
3 agosto 2023
this is professional
I ordered a Cirrus 110 from Paddle Outlet, in the middle of the high season. In response to a query about shipping costs, Scott from customer service responded in a friendly, quick and clear manner with a sensible change to the shipping terms. Due to the high volume of business, delivery was delayed. In the end, Paddle Outlet even delivered by express. The goods arrived to me undamaged and in top condition as far as I can tell.
I have never had to deal with a more customer-friendly retailer. Thank you very much.
25 luglio 2023
Excellent service
Excellent service, picked and delivered very quickly, the life jackets fit my boys perfectly and were just as described
23 luglio 2023
Speedy service but not easy to contact
I ordered a SUP paddle online but they have sent me the wrong (cheaper) one. Delivery was prompt and I appreciate anyone can make a mistake but the issue is that I have been unable to contact anyone. No reply to emails and no-one answers the phones - calls just ring out. As an update I have now had a satisfactory email response on the matter and have increased my rating accordingly. Once the team responded to my issue they have been very helpful.
25 luglio 2023
Non scritta su invito
Risposta di Paddle Outlet
Hello Mr Lane, we would like to share for all customers reading this we have replied within 24 hours and kindly request the review is amended.
We understand every customers issue is urgent, but we make sure to reply within 24 hours offering a range of solutions of which we hope 1x is suitable.
Mistakes happen in warehouses, and we have worked quickly to act to help you.
It is mid-summer and the phones are super busy, sorry to have missed any calls.
We hope future customers can accept 24 hours as a minimum speed for response, we will always aim for better.
We are continuing to communicate with Mr Lane and are absolutely contactable.
Hopefully the review can be amended to reflect the facts of the case. Thanks
J’ai acheté un kayak sur ce site
J’ai acheté un kayak sur ce site, livraison rapide, parfait 👍
10 luglio 2023
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