I placed my order on Monday night and the package was delivered early Wednesday morning. To me, that is pretty good service. I received several emails updating me on the delivery stages. Many thank... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I ordered the wrong tie down straps and rang customer care. They were most helpful in solving my problem and how to return and reorder the tie down i actually wanted.
L'azienda ha risposto
Product was good quick delivery but bit of a stuff around with delivery address having to be a business
i ordered via internet and paid and goods arrived and were dropped at one of the delivery points i suggested in the comments section of the order. very pleased with this company as many other companie... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di forniture per il confezionamento
- Servizi per le imprese
- Azienda di confezionamento
- Fornitore di sacchetti di plastica
- Fornitore di fogli di polietilene e plastica
Informazioni su Pacific Packaging Australia
Scritti dall'azienda
Pacific Packaging Australia
ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot • Australia-Wide Delivery
Pacific Packaging Australia supplies reliable, industrial-grade packaging solutions trusted by businesses across construction, agriculture, landscaping, logistics, manufacturing and waste management. Since launching in 2014 as Brisbane Bag Company, we’ve built a reputation for quality products, fast delivery and customer service businesses can rely on.
From bulk bags and woven sacks to pallet wrap, strapping and shipping supplies, we help Australian businesses reduce downtime, protect products and keep operations moving efficiently.
Why Businesses Choose Pacific Packaging Australia
- Industrial-grade packaging solutions built for demanding Australian conditions
- ISO 9001:2015 certified quality management systems
- Fast dispatch and Australia-wide delivery from multiple warehouse locations
- Bulk pricing and wholesale supply options available
- Trusted by thousands of Australian businesses nationwide
- 5-star rated customer service backed by a price beat guarantee
Our Packaging Solutions
- Bulk Bags (FIBC Bags): Heavy-duty bulk handling solutions designed for transporting and storing sand, gravel, fertiliser, waste, feed and other bulk materials safely.
- Woven Polypropylene Bags: Durable woven sacks ideal for firewood, grain, animal feed, produce, aggregates and industrial packaging applications.
- Garden Waste Bags & Skip Bags: Strong, reusable solutions for landscaping, renovations, green waste and site clean-up projects.
- Strapping, Tapes & Pallet Wrap: Reliable pallet securing and freight protection products to help reduce damage during transport and storage.
Fast Australia-Wide Delivery
With warehouses located in Melbourne, Brisbane, Sydney, Perth and Townsville, we provide fast, efficient delivery across Australia. Our online store offers secure checkout, live stock availability, transparent pricing and convenient bulk ordering options.
Committed to Quality & Sustainability
We partner with trusted ISO-certified manufacturers who prioritise consistent quality, responsible manufacturing and recyclable packaging materials wherever possible. Our focus on reducing waste and supporting sustainable supply chain practices helps businesses make more responsible packaging choices.
Whether you’re purchasing a single pallet of packaging supplies or sourcing large-scale wholesale solutions, our experienced team is here to help you find the right products at competitive prices.
Shop With Confidence
Discover why thousands of Australian businesses trust Pacific Packaging Australia for dependable packaging solutions. Visit www.pacificpackaging.com.au
Your Trusted Partner in Packaging Solutions
Scritti dall'azienda
- Delivering Quality, Service, and Reliability – Every Time
- At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.
Price Beat & Satisfaction Guarantee
We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it.
Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase.
Our customers trust us for:
• ISO 9001 certified quality standards
• Fast nationwide shipping
• Friendly, responsive support
• Hassle-free replacements or credits when things go wrong
Shop with confidence — we’ve got your packaging needs covered.
Informazioni di contatto
Unit 1, 9 Independent Way, 3023, Ravenhall, Australia
- 1300 234 235
- sales@pacificpackaging.com.au
- pacificpackaging.com.au
4,8
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Pacific Packaging Australia
Thank you Clinton!
Risposta di Pacific Packaging Australia
Thank you Dino for your kind review
Risposta di Pacific Packaging Australia
Thank you Shane for your kind review
Very good communication prompt delivery…
Very good communication prompt delivery will definently use again
27 maggio 2025
Risposta di Pacific Packaging Australia
Thank you Anthony great to hear that you have had a positive experience with Pacific Packaging
Fast delivery
Easy to order online, suprised how fast it arrived. My order arrived the next day to country town.
27 maggio 2025
Risposta di Pacific Packaging Australia
Thank you Sharon for your kind review
Risposta di Pacific Packaging Australia
Thank you Ethan for your positive review
Risposta di Pacific Packaging Australia
Hi Cameron, glad to hear you're happy with your bags. Thanks for your very kind review.
Cost of bulk packaging & prompt & free…
Cost of bulk packaging & prompt & free delivery
27 aprile 2025
Risposta di Pacific Packaging Australia
Hi Jo, thanks for your kind review. Glad to hear your items were delivered promptly. We hope you're equally as happy with them.
When placing online order it excepted a…
When placing online order it excepted a PO BOX address,, over a week later I received a phone call to notify me that the company will only post to a residential address.. Whoever then noted my residential address didn't even get it correctly. Was delivered to another address, lucky the local post office notified me of a parcel under my name but different address
27 aprile 2025
Risposta di Pacific Packaging Australia
Good morning Leanne, thanks for your feedback even though some of your comments are not true or incorrect. So let me set the record straight for complete and full transparency.
1. You placed an order 27/04 providing only a PO Box as your address. It's true the website does accept PO Box addresses but these are only used for billing purposes not shipping.
2. You were emailed the next day on 28/04 by us to provide a physical shipping address to which you never replied. The email explained that we do not deliver to PO Boxes.
3. As the days went on, it became clear you were not going to reply to us and provide the shipping address, so a team member had to chase and call you for it.
4. The address you provided is the address where your items were delivered. We have a POD (proof of delivery with photos attached) which will be emailed to you for your reference.
5. If the items were delivered to an incorrect address (as you state), then this is the error of the carrier not us. Once items are dispatched from our warehouse, they literally are out of our hands and control. We place trust in the carriers to deliver items to our customers and 99% of the time deliveries are completed without issue. However, and for various and numerous reasons, sometimes deliveries don't go to plan. If issues do arise, our team is only too happy to help with tracking your items and making sure deliveries are fulfilled.
So as you can see, the true timeline of events is different from the feedback provided by you and we feel the 2 star rating does not justify the means.
Pacific Packaging Australia prides itself on providing the best customer service and we believe that this was provided to you without question.
Thank you.
Risposta di Pacific Packaging Australia
Hi Julie, glad to hear your items were delivered quickly. We hope you're happy with your Garden Bag set. Thanks for your kind review.
Great quality garden bags and postage…
Great quality garden bags and postage and delivery excellent. Highly recommend pacific packaging 😃😃
25 aprile 2025
Risposta di Pacific Packaging Australia
Hi Scott, glad to hear you love the bags and that your items were delivered quickly. Thanks for your very kind review.
Ordered stock ready straight away
Ordered stock ready straight away. Location easy to find.
28 aprile 2025
Risposta di Pacific Packaging Australia
Hi Maria, glad to hear all went smoothly with your order. We hope you're happy with your items. Thanks for your very kind review.
Risposta di Pacific Packaging Australia
Hi Dave, thanks for your kind review. It's our pleasure to provide you with great service. We hope you're happy with your items.
Easy order and pick up process
25 aprile 2025
Risposta di Pacific Packaging Australia
Hi Jodie, thank you for your kind review and feedback. We're always pleased to hear when our customers have good experiences when ordering and collecting from one of our warehouses. We hope you're happy with your items.
Risposta di Pacific Packaging Australia
Hi Dorothy, glad to hear your bags were delivered promptly and that you're happy with them. Thanks for your kind review.
Risposta di Pacific Packaging Australia
Hi Iain, glad to hear your items arrived quickly. Thanks for your kind review.
Excellent communication
Excellent communication
Excellent time
BUT
Bags don't last in the sun
Maybe 2-3 months
I sell in bulk
That's means at the end of the season the left over bags won't last till next season even if not in the sun
Constructive criticism
24 aprile 2025
Risposta di Pacific Packaging Australia
Hi Lee,
Thank you for your honest and constructive feedback — we really appreciate you taking the time to share your experience.
We’re pleased to hear that you were happy with our communication and service. As for the bags, you’ve raised a valid point, and we’d like to clarify a few things.
Our firewood bags are primarily designed for transportation and short-term use, not long-term outdoor storage. While the bags are UV-stabilised to provide protection from sun exposure, like most woven polypropylene products, they are not intended to sit exposed to harsh elements for extended periods (e.g., over several months in full sun). Over time, prolonged UV exposure can degrade the material — especially in Australian conditions.
For customers who need to store bags for longer durations — especially beyond a season — we recommend keeping any leftover stock under cover or in a shaded area, or exploring alternative storage options such as our heavy-duty or laminated bags, which offer more resistance to the elements.
Your feedback is extremely valuable and helps us continue improving both our products and the guidance we provide around their use.
Thanks again, Lee — we hope to support your business again soon!
Warm regards,
The Pacific Packaging Australia Team
Great fast service
26 marzo 2025
Risposta di Pacific Packaging Australia
Hi Sam, thanks for your very kind review. We hope you're happy with your items.
Quick simple process
Quick simple process. Was easy to buy and customer service was great.
30 marzo 2025
Risposta di Pacific Packaging Australia
Hi Mariya, glad to hear the ordering process was quick and fuss free. We hope you're happy with your bags. Thanks for your very kind review.
Excellent service
As a regular customer of this supplier, we've seen high quality products, good prices, fast delivery and above all excellent service every single time that we place an order, cannot fault a thing, 100% recommend them to the others.
31 marzo 2025
Risposta di Pacific Packaging Australia
Hi Weeding Women, it's our pleasure to provide you with great service each and every time. We're glad to hear you're happy with the products and pricing. We look forward to serving you again in the future. Thanks for your very kind review.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.