Pabo UK Recensioni 

231
TrustScore 3.5 su 5

3,4

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Product appears to be okay but was disappointed with delivery. Ordered on a Saturday but wasn’t dispatched until the Wednesday, eventually arriving on the Saturday. Seems very slow and at £4.29, quite... Leggi di più

Valutata 2 stelle su 5

Having shopped at pabo before when I saw an email promising a free gift I thought why not! Ordered and arrived quite quickly! No free gift! Thought the offer might have expired and I hadn't noticed so... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Having been really pleased with previous orders from pabo I thought I would order again. I placed my order on the 19/05/2016 and payment went straight out. Received an email saying items will be despa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Loved the variety of items to choose from and all from the comfort of my home. Easy website to navigate and given a realistic idea of delivery times and options. My box of joy arrived quickly and was... Leggi di più

Dettagli dell'azienda

  1. Negozio di intimo
  2. Negozio di giocattoli erotici

Scritti dall'azienda

Be a pioneer. Be independent. Break down conventions. Do the right thing from the start - even when society is not ready for it. This is what Beate Uhse stands for, in the past, the present, and even the future. Beate Uhse does not only fulfil their customer’s wishes but also inspires and encourages them to pursue their dreams and desires, and to embrace their sexuality. This is the case for all of Europe. After all, with more brands alongside Beate Uhse, such as Pabo and Adam & Eve and with affiliates in the Netherlands, France, Belgium, Austria, Czechia and Great Britain, we are there for our customers.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

231 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(231)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

I placed an order last month iv emailed…

Delivery and update of shipping was bit poor but all in all quality was great packaging great and will order again

5 maggio 2019
Non scritta su invito
Logo di Pabo UK

Risposta di Pabo UK

Dear Allana,

If you would be so kind to send an email to onlineserviceteam@Beate-Uhse.co.uk with your details then we can have a look.

Kind regards,
Pabo Online Team

Valutata 1 stelle su 5

Customer service is just not replying emails

The instructions for registering a product is not clear, I followed the instructions but the website layout has already changed. Emailed the customer service waited for two weeks, no response. Student voucher could be applied, enquire customer service, again, no response.

2 maggio 2019
Non scritta su invito
Logo di Pabo UK

Risposta di Pabo UK

Dear,

Sorry for the late respons on your email.
There is being sent a reply today.

Kind regards,
Pabo Online Team

Valutata 1 stelle su 5

My parcel finally arrived since…

My parcel finally arrived since ordering on the 15th up.on receiving parcel they were damaged the box was opened my products on show for every body to see

29 aprile 2019
Non scritta su invito
Logo di Pabo UK

Risposta di Pabo UK

Dear Kizzy,

We sincerely apologise for the damaged packaging.
Yesterday we sent you an e-mail to provide you a solution. Please be so kind te reply to that e-mail.

With kind regards,
Pabo Online Team

Valutata 5 stelle su 5

Fantastic

Fantastic, quick and friendly. I've ordered from Pabo for years and keep coming back as their customer service is second to none.

23 aprile 2019
Non scritta su invito
Valutata 1 stelle su 5

Avoid!

Avoid!! Wasn’t made clear goods are shipped from overseas. After 10 days no news on delivery so chased. Very poor customer support, just pointed me to DHL website which told me nothing. Eventually discovered the driver had taken my parcel to a local delivery centre but neither Pabo or DHL can tell me where!! I am contacting credit card company for reimbursement

23 aprile 2019
Non scritta su invito
Logo di Pabo UK

Risposta di Pabo UK

Dear Jon,

In the FAQ we state that we are based on the continent and not in the UK.

You can see the address on the DHL site. I also requested the pick up code to be sent to your e-mail address. We also provided the address of the parcelshop in the e-mail.

We understand this is frustrating. We will send DHL a complaint for the fact that the driver left no card in your mailbox, because they should have done so.

Again our apologies.

With kind regards,
Pabo Online Team

Valutata 5 stelle su 5

Would use again

Good experience. Ordered Tuesday. Arrived Saturday. There was a problem with one item (error in description) but Pabo resolved it quickly and efficiently. Overall I’m happy

11 aprile 2019
Non scritta su invito
Valutata 1 stelle su 5

My order did not arrive

My order did not arrive. I emailed the company and although their website said they would get back in 48 hours but they did not. I then phoned and they couldn’t not help or understand why I didn’t receive my package or get a calling card. They could only tell me they assume the package will come back to their warehouse and if so they will contact me. They couldnt reassure me that if I ordered again I would get my package.

4 aprile 2019
Non scritta su invito
Logo di Pabo UK

Risposta di Pabo UK

We are sorry to learn that the parcel was not delivered.
Unfortunately we cannot do anything at this moment, the parcel was sent back.

I have just sent you an update to your e-mail address.

Our apologies for the inconvenience.

With kind regards,
Online Team Pabo

Valutata 3 stelle su 5

Pabo cater very well for the 'adult'…

Pabo cater very well for the 'adult' market and are good at what they do.

I've recently returned to Pabo after being an existing customer around ten years ago.

There are certain things that I miss however. I miss the paper catalogue, the gorgeous shoes they used to sell (they don't sell *any* now) and I also miss the good range of fashion clothing they sold.

Still, I was able to buy a couple of nice fashion items and it's more clothes and shoes that I need; not nipple clamps!

1 aprile 2019
Non scritta su invito
Logo di Pabo UK

Risposta di Pabo UK

Thanks for the feedback Mrs T
Good news, if you keep an eye on us over the next 12 months, we are adding additional Lingerie and Fashion lines every month and hopefully shoes will be back before the end of 2019 as well - please let us know you favourite brands..
Craig - CEO@Pabo by Beate Uhse

Valutata 4 stelle su 5

Great items, poor packaging

Items finally arrived after I had to contact customer service. I only then found out that they could not find my address but no one informed me. The parcel was very battered and ripped open on one corner. Packaging is very poor considering how personal the items are. Please consider placing the box in a sealed bag.
Items are great though.

20 marzo 2019
Non scritta su invito

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