Oz Air OnlineRecensioni 

322
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Good fitment and mostly easy to assemble. Only issue was the nyloc nuts supplied for magnets was difficult to tighten for the 2 bottom one due to the recess for a screw/bolt (unable to get spanner or... Leggi di più

Valutata 5 stelle su 5

Great to deal with the delivery guy was great moved it to where I need it and the installer you recommended did a great job Using oz air online saved me over $1,000 have since bought another unit f... Leggi di più

Valutata 4 stelle su 5

I purchased this for one of my clients who is disabled who wanted to connect his aircon to his Google home. We installed and connected the aircon to Google home. However, on the Daikin mobile controll... Leggi di più

Dettagli dell'azienda

  1. Negozio di climatizzatori
  2. Impresa di sistemi di condizionamento
  3. Fornitore di sistemi di condizionamento

Scritti dall'azienda

At Oz Air Online we provide the leading air conditioning brands and equipment direct to the public or trades. From split systems to ducted systems. We have the best prices guaranteed. Fast and free delivery Australia wide.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

322 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(322)

57 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Really happy with our Aircon filter…

Really happy with our Aircon filter material. The white is so much better than the grey because you can see any dirt and deterioration of the material a lot easier. It’s a nice thick quality material as well.

22 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

I submitted an online enquiry through…

I submitted an online enquiry through OZ Air Online for air conditioning supply and installation. OZ Air then allocated my enquiry to one of their partners, Venture Air Conditioning, who provided a quote. I accepted the quote and paid a deposit for the supply and installation of two air conditioning units.

Unfortunately, Venture Air Conditioning failed to deliver or install the units as agreed, and I have been left out of pocket with no resolution. When I contacted OZ Air Online for support—since it was through their platform I was referred to Venture Air—I was told that they take no responsibility, stating the work wasn’t performed under their company and advised me to lodge a complaint against Venture Air instead.

This kind of lack of accountability is extremely disappointing. OZ Air Online should not be referring customers to unreliable third parties and then washing their hands of the issue when things go wrong. I would strongly caution anyone against using this platform.

23 luglio 2025
Non scritta su invito
Logo di Oz Air Online

Risposta di Oz Air Online

Hi Ilesh,

Thank you for taking the time to share your experience. We are genuinely sorry to hear about the difficulties you’ve faced, and we completely understand how frustrating and disappointing this situation must be.

To clarify, OZ Air Online operates strictly as a referral-only service, connecting customers with independent, licensed professionals.
We carefully vet the businesses we refer when we onboard, in this instance that standard of work/professionalism was not maintained.

Venture Air Conditioning is no longer affiliated with our platform.
Once concerns were raised about their conduct, we promptly ended our relationship with them and have made every reasonable effort to assist impacted customers, including attempts to help resolve this matter on your behalf.

Although the installation work was not conducted under our company, we take your feedback seriously and are truly sorry that your experience did not reflect the standards we strive to uphold.

We strongly recommend contacting NSW Fair Trading (or the equivalent body in your state) to formally lodge a complaint and seek to recoup your costs from Venture Air Conditioning. We understand how important it is to find a resolution, and they are best placed to assist in these matters.

If there’s anything further we can do to support you within the scope of our service, please don’t hesitate to reach out.

All the best, the Oz Air team.

Valutata 1 stelle su 5

Go wholesale air conditioning there…

Go wholesale air conditioning there cheaper

14 agosto 2025
Non scritta su invito
Logo di Oz Air Online

Risposta di Oz Air Online

Thankyou for your reply, we appreciate all constructive feedback.
We pride ourselves on high quality service and believe our reviews are a reflection of this. We do recommend all customers do their own due diligence and research prior to ordering. This would include looking at other companies pricing, reviews, shipping rates etc.
We feel that we are priced fairly for the market and have a wonderful customer service team to back up our sales. This same level of care is not necessarily reflected in all stores/websites.
We wish you all the best.

Oz Air Online.

Valutata 5 stelle su 5

Mitsubishi 6KW Split System.

Mitsubishi 6KW Split System.
Great prices. Ordering process was seamless and easy Suoer fast delivery and communications egular and consistent throughout the process. Highly recommend.

25 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

A Great Buying Experience

Top rated Daikin A/C was waaay cheaper than purchasing in a shop. Fast delivery and great follow up. Very happy camper here & thoroughly reccommend!! Cheerz guys.

12 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Aircon filter

Only recently realised that the filter in the reverse cycle vent should be changed . Ordered from oz air great quality and communication and price . We feel
Like our health has already improved . Thank you

1 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Air Diverter

I ordered an Air Diverter Magnetic 7 Blade 608w x 600h. The price was reasonable, communication from the company was excellent, fast delivery and the product appears to be well made, sturdy and very easy to fix to the unit. Overall, I'm very happy with my experience. The diverter is positioned outside with the full afternoon sun on it. I hope it will be able to handle these conditions. Time will tell.

31 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Oz Air Great

Ease of use with your website the whole process was seamless from ordering the split system to delivery & installation. Very happy to recommend Oz Air Online

11 luglio 2025
Non scritta su invito
Valutata 4 stelle su 5

Ozaironline review

I initially called to ask about the nearest pick-up location in Victoria, and while the phone operator wasn't able to help at the time, I submitted an enquiry online and was pleasantly surprised by how quickly I received a follow-up text. From there, communication was excellent—my questions were answered promptly and clearly. The whole process was smooth, and my installer was able to collect the unit from their warehouse without any issues. I’d highly recommend them based on their responsive service and overall efficiency.

7 luglio 2025
Non scritta su invito

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