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Valutata 1 stelle su 5

They stole my money put freeze on my account and never released my remaining funds I’m trying to sue them as we speak I want my money

Valutata 1 stelle su 5

Received a strange email advising my account has been flagged by their security monitoring system. WHAT ACCOUNT? I've never even heard of this company and DEFINITELY didn't open an account. The whole... Leggi di più

Valutata 1 stelle su 5

too stupid to read or do your own jobs. Just another fake "bank" full of fraud and false advertising I get to sue. Don't care if you want to cry about me stating your illegal actions out loud won't c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely love using this banking service the only down fall was having to pay $300 for the fire element and the fact how when u go to an ATM that charges you $3 to pull money out, ok that's fine but... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi finanziari non bancari
  2. anche in
  3. Istituto finanziario
  4. Servizi per le imprese

Informazioni fornite da varie fonti esterne

Oxygen is a digital banking platform tailored to meet the unique needs of freelancers, digital natives, and small businesses – providing worry-free banking solutions to the nearly 60 million people who make up the ever-expanding segment. Through the Oxygen app, users can manage everyday expenses on their Oxygen Visa Debit Card, helping provide freedom, flexibility and predictability.


Informazioni di contatto

2,3

Scarso

TrustScore 2.5 su 5

289 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,3

Tutte le recensioni

(289)

2 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

My sister gave me your link to get her…

My sister gave me your link to get her self something free, I don't know what it was. That was either 2 or 3 years ago. I am still with you guys and I don't plan on going any where else. Great service I have only had to speak with some one two times. A little slow if you stay on the line, but if you leave your name and number the response time isn't bad

19 maggio 2022
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Risposta di Oxygen

We appreciate having you as a customer. Thank you so much for the review! We appreciate it.

Valutata 1 stelle su 5

I was charged extra for my gas and the…

I was charged extra for my gas and the store never put the money back on my card I disputed it and oxygen said that they found no errors like I was lying I will be switching banks soon

25 marzo 2023
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Risposta di Oxygen

Jasmine, we’re sorry to hear about your experience. Disputes are a highly regulated process that requires thorough and comprehensive investigation on a case-by-case basis. If you would like to request a rebuttal, please reach out to support@oxygen.us.

Valutata 5 stelle su 5

Top FinTech App

Great app development, cash back features, and customer support. I refer all my friends to sign up for an Oxygen account!

17 aprile 2023
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Risposta di Oxygen

We appreciate having you as a customer. Thank you for spreading the news about Oxygen!

Valutata 3 stelle su 5

Really Good... BUT...

Great features... cash back, disposable cards and great perks... Negatives: NO WEBSITE SUPPORT for viewing banking activity... you lose your phone and you can't access your money... SERVICES ARE GREAT UNTIL you NEED HELP... customer service is just bad... long wait times, not real bankers (call takers) which are generally useless and support is email based.. I would love to keep more money with them but I can't trust a company without a real banking team on the phone... i'm like most Americans I work hard for my money... I can't have my money in limbo waiting on an email...

1 aprile 2023
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Risposta di Oxygen

Hello, thank you so much for the review! We appreciate it and will pass along your feedback.

Valutata 5 stelle su 5

Dispute charges help

They helped me file a dispute

14 aprile 2023
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Risposta di Oxygen

Hello, we are always here to help, and we really appreciate your taking the time to leave us this feedback!

Valutata 5 stelle su 5

I love this account

I love this account! When I've had an issue with someone charging my account without my authorization I've always been able to reach a customer service rep on the first try. They have always handled the situation immediately. When I had to get a replacement card it came in quickly and I love the fact that while I'm waiting I'm not completely without access because I can still use temporary cards online to pay bills or transfer money. I get notifications on the use of my card instantly and I even make a couple of bucks been using it to buy gas or at Walmart because of the cash back incentives. Even the physical card itself is better than any of the other cards I have. It's heavier and very sturdy and includes the Tap'nGo payment option. I'm keeping this as my primary account forever.

3 aprile 2023
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Risposta di Oxygen

It is delightful to hear such positive words. Thank you so much for the review and for being an Oxygen customer! We appreciate you.

Valutata 5 stelle su 5

I love oxygen just wish that they offer…

I love oxygen just wish that they offer zelle. Have been using this online banking site for a couple of years now. Thank you Oxygen.con

17 aprile 2023
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Risposta di Oxygen

Hello Brandy, thank you so much for the review! We appreciate it and will pass along your feedback.

Valutata 5 stelle su 5

Oxygen is the best money app that I…

Oxygen is the best money app that I ever had, it's simple and very good service.

3 aprile 2023
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Risposta di Oxygen

It is delightful to hear such positive words, Damian. Thank you so much for the review and for being an Oxygen customer! We appreciate you.

Valutata 5 stelle su 5

Bad decision with Atlas

Not being able to link my cash app, can’t withdrawal my available balance. Couldn’t pay my bills on time because of it.

13 aprile 2023
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Risposta di Oxygen

Thank you so much for the review! We appreciate it.

Valutata 4 stelle su 5

Happily Satisfied

Everytime there's a transaction made, Oxygen always notifies me. I also like the fact that I can get to freeze and unfreeze my debit card. Keep up the good work Oxygen Bank.

17 aprile 2023
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Risposta di Oxygen

Thank you so much for the review! We appreciate it.

Valutata 5 stelle su 5

Love oxygen

Love oxygen. Very reliable and care about their customers. Great customer service and friendly.

17 aprile 2023
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Risposta di Oxygen

It is delightful to hear such positive words. Thank you so much for the review! We appreciate it.

Valutata 5 stelle su 5

Dix customer service.

I really like the convenience and security. Customer service needs to be able to solve issues instead of just being a call crnter.

17 aprile 2023
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Risposta di Oxygen

Thanks for your feedback. We are continuously working on adding more features/products to make your experience better.

Valutata 1 stelle su 5

Don’t bank with them

You suck. You have no customer service workers that are fluent in English. You can’t understand them, they don’t know what to do and cannot understand what you are saying.

The company has yet to verify my identity for mobile checks and pushes the blame on the check cashing company ingo. That’s not my problem you use a c rated company to verify your customers identity.

You have crap policy that is very inconvenient.

And most importantly your business has zero credibility with the public, most people give me looks when I say I bank with you and the looks are followed by negative reviews.

16 aprile 2023
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Risposta di Oxygen

Hello Tyler, we're sorry to hear about your experience. Our team would be glad to investigate what happened, please send us a message with the email address associated with your account so that we can look into this for you.

Valutata 4 stelle su 5

I've tried most of the online banks and…

I've tried most of the online banks and none of them are as good as oxygen. I like the cash back for fast food and gas and the different levels of cards.

17 aprile 2023
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Risposta di Oxygen

Thank you so much for the review! We appreciate it.

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