Oxford and Rose Recensioni 43

Dreadful order of broken flowers and dying flowers. Sent to me to think of me on the day of my father’s funeral. I don’t have the heart to say how bad they were. Ordered from Scotland to England. Wouldn’t recommend.

Terrible…bought some peonies (20 stems)- only 12 arrived, and over half of them dead.
These were bought for my mum.who is in hash chemo..supposed to cheer her up..but arrived over half of them wilted and dead..
Customer service very poor..wont be using again at all..rather go with John Lewis flowers!
AI customer service is diabolical btw..
Update- refund received..but only after 12 emails with their AI customer service bot..

Flowers didn’t arrive! Unable to speak to anyone at Oxford and Rose, so am having to email and live chat. Not getting anywhere with either! It’s been over a week, no flowers and out of pocket!

Very nice flowers, and great costumer service!

Flowers always of great value & excellent quality

Terrible. The delivery never arrived. For 4 days both sender and receiver had multiple emails saying, your flowers have been delivered (they had not). Finally an email said Returned to Sender. No reason given. They did not reply at all to email and it took 30 minutes in the live chat to have them acknowledge no flowers had been delivered. And now it will take another "3 to 5 days" for a refund. What rubbish. Don't bother.

Excellent customer service when I had an issue with an online voucher. Team went above and beyond to fix it.

Bouquets I have sent have been really well received.

Would highly recommend!

Such poor quality! You can get better flowers at a supermarket. They count random greenery as flower stems, so the bouquet is much smaller than advertised. The flowers were incredibly small, arrived completely dry with no water and started looking wilted and dying just two days after delivery. I complained immediately after receiving them and they basically said that’s just how they do business.

Flowers are beautiful. I have purchased 2 bouquets and both recipients were delighted. Very good quality. Quick delivery. Kept up to date regarding delivery.

The flowers were absolutely gorgeous, they lasted so well, circa 4 weeks!
The recipient was so very pleased with them, we went for the Firework, the extra large bouquet and yes I couldn't get my hands around the stems.
They arrived well packaged and delivered to time.
I'll definetely be using them again, and I"ve recommended them to others.
Thankyou Oxford and Rose

The process was simple & quick.
Flowers were delivered the next day - a nice selection.

Thanks

quality of flowers was very pleasing
lasted long
enjoyed the discount

Prompt delivery (next day to village location) of another bunch of great quality flowers. Thank you!

The recipient adored the bouquet , they looked beautiful.Delivered on time and was well received. Thank you

A fabulous array of flowers that arrived on time and looked beautiful. My mum was over the moon with them and they lasted well. The packaging was great too- all round fantastic, will definitely use again

Just placed my first order, recipient was delighted.
Ordered a hand tied bouquet nicely presented and delivered on time.
Really good quality flowers.

I have ordered from Oxford and Rose three times now - for my mother in law at Easter, my bestie's birthday and for another friend who was ill.... each time the recipient has been blown away by the quality of the flowers, not only their beautiful colours but their smell! Packaging is impeccable and adds to the whole experience. I would give them six stars if I could for delighting people with their incredible flowers! Will definitely be using again.

I have received two deliveries to date for special occasions; Mother’s Day and birthday. Both arrived on the scheduled day, carefully boxed and well presented. The flowers were in very good condition and looked lovely in a vase. Great selection, no hesitation in recommending.

Wonderful, quality flowers, delivered on time and lasted for ages. I ordered a Mother’s Day bouquet which was happily received by my mum, who commented on how nice they were, that there was so many she had to split them into two vases and they smelt great. Would highly recommend.