OVHcloud is a global European leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacenter and points of presence spread across the globe.
Pessima performance
Sono passato a questo provider acquistano un pian hosting pro ma il mio sito (prestashop 8) era troppo lento cosi sono passato al piano hosting performance che prometteva risorse dedicate e performance superiori a un costo doppio. Purtroppo non ho riscontrato alcun miglioramento sul mio sito e anche facendo test su vari siti di moniyoraggio ho avuto conferma della lentezza. Il vecchio provider era molto superiore, ci tornerò.
Risposta di OVHcloud - France
Hello Giovanni,
Allow me to answer you in English.
Thank you for sharing your experience with us on Trustpilot. We are sorry to hear that you encountered performance issues with our hosting service.
We take your feedback very seriously and are committed to continuously improving our services to provide the best possible experience.
I have sent you a request for more information so we can analyze the situation. Please reply with your OVHcloud account ID (e.g., xx12345-ovh), which you can find in the email you received.
[EDIT : Thank you for sharing the information. After carefully reviewing the hosting environment, we can confirm that there are no technical anomalies on our side that could be affecting the performance of your website. The situation you are experiencing appears to be related to web development factors, such as the optimization of the site itself or its configuration.
It is important to note that different hosting providers offer varying levels of performance depending on their infrastructure and the way they allocate resources. Additionally, factors such as website code, plugins, or third-party integrations can also influence load times and overall performance.
Feel free to also contact the OVHcloud community for further information and useful tips: https://community.ovh.com/.]
We understand that performance and reliability are key factors when choosing a hosting provider. Our team is constantly working to enhance these aspects of our service, and your feedback helps us identify areas for improvement.
Best regards,
Dieynaba K.