Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Outhentik helps businesses collect honest customer feedback, turn happy customers into video testimonials, and grow Google reviews. Customers can scan a QR code or click a link, record a short video in their browser, and the owner reviews every submission privately first. - Collect. QR code in-store or recording link in post-purchase emails. No app, no account. - Filter. Every video reaches the owner privately first. Negative feedback routed to a private recovery flow. - Convert. Approved 4-5 star customers get an immediate Google review nudge. One click to leave the review. - Own. Approved videos download in one click for Instagram, TikTok, Reels, ads, or anywhere social proof drives a sale. The problem Outhentik solves Most reviews never get written. Fewer than 5% of customers follow through, even when asked. Bad reviews go straight to Google. One angry customer can post a 1-star review before the owner knows there was a problem. Owners are the last to know. When something goes wrong, the customer goes to Google and the employee tells the owner their version. The owner is left guessing. Happy customers stay invisible. Most businesses have hundreds of satisfied customers and almost nothing on video to show for it. The benefits A library of real customer videos to download and post anywhere. More Google reviews on autopilot through immediate nudge emails. Bad reviews never go public. Resolved privately, one-on-one. Both sides of every story, privately. The owner hears the customer's full account before talking to the team. Wall of Love widget for the website. A customer email list the business owns, exportable as CSV. One dashboard for every location with per-location branding.
Regno Unito
Really impressed with how easy Outhentik was for my customers to use. The recording process was super fast, no app download needed, and both the QR code and direct link worked instantly on the first try👍🏻 . Most importantly, my customers told me they actually completed the recordings without confusion or complaints , the whole experience felt smooth and effortless.
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Outhentik is actually amazing. I’ve been using it and it’s honestly a game changer for getting video testimonials and reviews on autopilot. I love that you can handle everything privately first before it even hits Google. It’s super seamless and the results are 10/10. Definitely recommend if you want to level up your social proof!
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A brilliant tool for modern businesses. Outhentik bridges the gap between owners and customers perfectly. The private feedback loop is a game changer for service recovery, and the 'Wall of Love' widget makes showcasing video testimonials effortless.
It’s simple to use and incredibly effective at growing credible social proof.
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Fast and polite response, they don’t waste time
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Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.
