Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Purchased a generator from Outbox, the website says "shipped next day" but the delivery from Hunter Express (their delivery partner) has taken 15 days since I purchased, with no sign of the delivery.... Leggi di più

Valutata 5 stelle su 5

The end to end process from purchase to deliver was very fluid and transparent with Outbax via their online portal. Value for money product and can’t wait to start the new 3.5KW Gentrax Inverter Gasol... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Super quick delivery with tracking was great. No surprises. Pricing was comparable to other online stores and way under local store prices. Very well packaged ensured that even with the rough treatmen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Spent a lot of time looking at the right generator for myself, and everytime i visited the OUTBAX site there was someone there to talk to me and help me out plus the online purchase set up made an e... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per il campeggio
  2. Negozio di batterie
  3. Negozio di generatori
  4. Negozio di hobbistica
  5. Fornitore di attrezzature per l'energia solare

Scritti dall'azienda

We provide your camping and outdoor needs at consistently low prices, without compromising quality.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

419 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Poor delivery lead time

Purchased a generator from Outbox, the website says "shipped next day" but the delivery from Hunter Express (their delivery partner) has taken 15 days since I purchased, with no sign of the delivery. Hunter Express are impossible to get hold of, and all Outbox can say is, "We take note of your opinion regarding the courier service. Let the courier complete the delivery." Hardly helpful. Now I'm left waiting, terrible service and I wont be punching anything again from Outbox

6 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Purchased a gen-set

Purchased a gen-set, ran twice for a total of around 10 hours or less, now will not start. have just spent the day following requirements, clean this, clean that, new spark plug, change fuel, check oil, send a video. The thing is new and will not start, now they want me to pay to send it back to them....

8 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

I have recently purchased a Gentrax 3500

I have recently purchased a Gentrax 3500 Inverter Generator from OUTBAX and my experience was nothing short of spectacular. This is after a very bad experience purchasing the same unit from another retailer and it arrived damaged after it had fallen from a height. Outbax kept me well informed with the progress of the delivery, considering that I bought in the Christmas period, it arrived in perfect order in 4 working days. I couldn't be happier. I wish I could attach a photo here of the Outbax delivery and the delivery from the other retailer, (that took 16 days to deliver), because the delivery from OUTBAX took place before the other one was picked up.

21 dicembre 2024
Non scritta su invito
Valutata 3 stelle su 5

Good company to deal with but dont buy…

Good company to deal with but dont buy their flexible solar panels. I have to replace mine with glass ones after only 18 months. They perish in the sun.

12 maggio 2024
Non scritta su invito
Logo di Outbax

Risposta di Outbax

Thank you for your feedback, Martin. We appreciate your input and will take it into consideration for future product improvements.

Valutata 5 stelle su 5

Fast delivery with good tracking…

Fast delivery with good tracking provided. Looking forward to testing out my new VOLTX 200w solar blanket

1 maggio 2024
Non scritta su invito
Logo di Outbax

Risposta di Outbax

Grateful for the review, Lloyd. We hope to see you again.

Valutata 1 stelle su 5

Pathetic Product Quality & Reliability

This company is horrendous to deal with incompetent salesperson encourage customers to undertake mechanical electrical or technical repairs they do not have a service department and very limited spare parts. You just go around in circles dealing with them. The Gentrax 3.5kw digital inverter Generator has very poor quality mechanical components and a useless main circuit board that you just can’t rely on. This products retails for $1200 and is nothing but junk. They will attempt everything to have the consumer repair their warranty claims on their behalf. They are an accident waiting to happen.

5 febbraio 2024
Non scritta su invito
Logo di Outbax

Risposta di Outbax

Hi Rob, thank you for reaching out to us. We are truly sorry about the missed opportunities our Team can make right. We sent you a DM to know more about the order details so we can evaluate further and ensure that the resolution will be in your favor. Thank you.

Valutata 5 stelle su 5

Santa

These guys wear great to deal with and I received it in no time very happy

21 dicembre 2023
Logo di Outbax

Risposta di Outbax

Thank you for the wonderful review and for taking the time to share your feedback with Outbax.

Valutata 3 stelle su 5

Your company was excellent in supplying…

Your company was excellent in supplying the goods however we have only received the item being delivered by Australia Post and not the one sent via Couriers Please. Unfortunately I have had no luck in trying to be able to track my parcel being delivered by Couriers Please.

19 dicembre 2023
Logo di Outbax

Risposta di Outbax

Thank you for sharing your delivery concern with us, Lynn, concerning CouriersPlease. We will forward them to the courier for reference. CouriersPlease tracking website showed the package was delivered on 20/12. Let me know how we can further help. Cheers!

Valutata 5 stelle su 5

Excellent products and the customer service

Excellent products and the customer service support was excellent. They answered my question promptly and followed up to make sure everything was OK. I am already recommending them to all my family and friends

12 dicembre 2023
Logo di Outbax

Risposta di Outbax

Hi Sue! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.

Valutata 4 stelle su 5

Good product- silly packaging

The lights work well, and the tracking information was good. However, the parcel didn’t come wrapped- it was just the box of lights with a sticker on it containing our details. It arrived bashed up and open; luckily the lights were not damaged

25 novembre 2023
Non scritta su invito
Logo di Outbax

Risposta di Outbax

Thank you for sharing your review with us, customer. Apologies for your delivery experience. We will communicate with our partner couriers and warehouse to ensure proper packaging, care, and handling are implemented, moving forward. Stay Safe.

Valutata 5 stelle su 5

..........

28 novembre 2023
Logo di Outbax

Risposta di Outbax

Thanks for the review AG, we're happy to support you at any time :)

Valutata 5 stelle su 5

Cheap prices

Cheap prices, and fast delivery!

23 novembre 2023
Logo di Outbax

Risposta di Outbax

Hi Daniel! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.

Valutata 5 stelle su 5

Great service.

The service was great, courier was very efficient & battery operating very well.

22 novembre 2023
Logo di Outbax

Risposta di Outbax

Thank you Doug! We really appreciate you taking the time to share your feedback.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più