Ordered curdsnacks, fast delivery, but need to drop one star, as recent delivery didnt keep cool enough and curdsnacks arrived squashed and warm, one ice pack is not enough to keep products cool, if d... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
very speedy delivery, great communication, arranged delivery just when I was in. the items were packaged very good, ‘kārums’ is my absolute go to latvian snack and I was worried how it will handle the... Leggi di più
Everything I ordered came much quicker than I expected, super amazed by that! One thing to keep in mind though, make sure you’re there to collect the parcel, especially if you get frozen goods, they d... Leggi di più
Definitely recommend ordering from this shop and I will be ordering again. Products were well packed all in good condition and delicious. Wish maybe some expiry dates were more in future . Shop could... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Online Grocery food store from Latvia, Lithuania, Estonia, Russian, Bulgaria and more.
Informazioni di contatto
Regno Unito
- 07462 125538
- info@ourfood.uk
- ourfood.uk
4,6
Eccellente
142 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
👍🏻 👍🏻 👍🏻
6 ottobre 2022
Perfect food and fast delivery.thank…
Perfect food and fast delivery.thank you ourfood.com
17 ottobre 2022
Great customer service!
10 ottobre 2022
The candy and other foods I got were…
The candy and other foods I got were great, I was missing them and unfortunately can't get them anywhere around me. The cheesecake was melted and a bit squashed on the way to me.
28 settembre 2022
SCAMMERS!!!
Ordered Latvian products and never received them.
Emailed them and they refuse to refund. They are saying they are not gonna return the money because I missed delivery, but I was at home the whole day.
Absolutely shocked that something like this can happened in UK.
Avoid this company at any cost!
2 settembre 2022
Non scritta su invito
Risposta di Our Food
Dear Nastja,
Thank you for your feedback. In this case unfortunately there are no mistakes from our side. You have been refusing to collect your order for more than 24h even when you received all the messages when your order was waiting for you. We are not scammers and we always do everything possible to solve problems if they are.
Risposta di Our Food
Thank you Eva for your feedback. We will continue to do our best. ❤
Good service.
19 agosto 2022
Risposta di Our Food
Thank you Eva for your feedback. We will continue to do our best. ❤
Excellent online shop!
16 agosto 2022
Risposta di Our Food
Thank you Eva for your feedback. We will continue to do our best. ❤
Great quality, good service
Came a bit later than expected but it was worth to wait. Very good packed, some goods in cool pack so all items were fresh. Definitely will buy again.
10 agosto 2022
Risposta di Our Food
Thank you Eva for your feedback. We will continue to do our best. ❤
Overall fine with dry food products
Overall fine with dry food products. But two things put me off were: the delivery delay, I understand its not shops fault, but they could let the driver know that there are frozen food inside the parcel so he can deliver it first or at least on time, as all my frozen food was defrosted and warm by the time it got to my house. And selling not very fresh products are bad for business, I received smoked chicken on 02.08.2022 but the use date was by 04.08.2022! Hopefully it won't happen next time.
3 agosto 2022
Non scritta su invito
Risposta di Our Food
Thank you Eva for your feedback. We will continue to do our best. ❤
Fast delivery
Ordered curdsnacks, fast delivery, but need to drop one star, as recent delivery didnt keep cool enough and curdsnacks arrived squashed and warm, one ice pack is not enough to keep products cool, if delivery been sceduled after 4. Other than that we are happy nd keep buying
31 luglio 2022
Risposta di Our Food
Thank you Eva for your feedback. We will continue to do our best. ❤
Very good
Paldies. Bija ļoti patīkami atvērt kasti, kurā katrs produkts bija iesaiņots papīrā nevis plastmasas iepakojumā.Un ātra piegāde.
16 luglio 2022
Risposta di Our Food
Thank you Eva for your feedback. We will continue to do our best. ❤
Fast delivery and products were packed…
Fast delivery and products were packed very accurate. Will definitely order again.
15 luglio 2022
Risposta di Our Food
Thank you Eva for your feedback. We will continue to do our best. ❤
Risposta di Our Food
Thank you Eva for your feedback. We will continue to do our best. ❤
Everything was great
Everything was great just little happiness from home, only just one of crisp packs was smaller then what I ordered.
1 luglio 2022
Risposta di Our Food
Thank you Eva for your feedback. We will continue to do our best. ❤
Some of products was damaged.
Some of products was damaged.
And its minus of delivery days and times. Cant choose Saturday.
15 giugno 2022
Risposta di Our Food
Thank you Laura for your feedback. Please get touch with our support team info@urfood.uk to help with your order.
Super fast delivery,very fresh and…
Super fast delivery,very fresh and tasty food,thank you very much 10/10
14 giugno 2022
Risposta di Our Food
Thank you Zibute for your feedback. We will continue to do our best. ❤
Excellent products high quality and…
Excellent products high quality and very low prices
13 giugno 2022
Risposta di Our Food
Thank you Marius for your feedback. We will continue to do our best. ❤
Great service
Everything came quick and well packed. Thank you, will order again definitely.
12 giugno 2022
Risposta di Our Food
Thank you Evita for your feedback. We will continue to do our best. ❤
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.