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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was very well welcomed, the perfumes are amazing, with great quality and long-lasting performance. If you love niche or designer fragrances but can’t afford the high prices, this is the place to go,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently had the chance to try two fragrances from Oudhshop, Azalea by Adyan and Midnight Frost Intense by Afnan, and I honestly enjoyed both of them. Azalea feels soft, elegant and really ea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What i like the most is Royal Mail delivery once you've ordered its on the way. Only done a few anfar fragrances at moment and a few more are coming soon. I aaked for a few recomendations too via... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Wish I had checked Trustpilot before placing order which has not yet arrived and judging by comments on here is unlikely to. Like others I have emailed - no response and today I tried phoning only t... Leggi di più

Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di cosmetici e profumi
  3. Fornitore di sapori, fragranze e aromi

Scritti dall'azienda

Oudh Shop is your premier destination for authentic, high-quality oud perfume and fragrance products. We specialize in pure agarwood (oud), luxury perfumes, and bakhoor, sourced from trusted regions across the Middle East and Asia. With a deep passion for tradition and excellence, our mission is to offer customers timeless scents that evoke elegance, spirituality, and cultural richness. Whether you're a connoisseur or new to oud/oudh, Oudh Shop promises a memorable olfactory experience and exceptional customer service with every purchase.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

450 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Shaky start...

I had a bit of difficulty with my order, it took just under 4 weeks to come (ordered on 24th November, finally arrived today 21st December) I sent 2 emails to the seller but they don't seem to respond to them. I found phoning to be the best way to contact them. The first time I rang them they didn't pick up and there's no answerphone either, but they did ring me back that evening and said they would look into my order, I didn't hear anything more for a few days so I rang again and this time the lady answered the phone, was very apologetic and said she would send it out that day, it then arrived 2 days later (today) I'm happy with my purchase and the price I paid for it but not really sure what happened to make my order so late. Things happen though and it's a busy time of year so I may try them again and see if things run more smoothly next time.

21 dicembre 2023
Non scritta su invito
Logo di Oudh Shop

Risposta di Oudh Shop

We heard you!!! Thank you for sharing your feedback and for your patience. We sincerely apologise for the delay and inconvenience caused with your previous order. We’ve listened to your concerns and have since improved our system — all orders are now dispatched via Royal Mail Tracked 24 (1-day shipping) for faster delivery. We’ve also added a dedicated phone line and ensure prompt email responses to provide a smoother experience. We truly appreciate your understanding and hope to serve you better next time.

Valutata 3 stelle su 5

Slow Delivery

Order process/system was good. The delivery commitment was second class via Royal Mail. Had an update from the Oudh Shop to say it was shipped on 30 Nov but parcel didn’t arrive till 8 December. The www address is for the Uk but think they may be located off shore.
The products are nicely packaged but don’t know how nice the scents are until they are opened at Christmas!

28 novembre 2023
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Risposta di Oudh Shop

We heard you! Thank you for your feedback and for shopping with us. We sincerely apologise for the delay you experienced with Royal Mail. We’ve now upgraded our shipping service to Royal Mail Tracked 24 (1-day delivery) to ensure faster and more reliable service. We’re a UK-based company, and all orders are dispatched directly from our UK fulfilment centre. We’re glad you liked the packaging and hope you’ll enjoy the fragrances once opened.

Valutata 3 stelle su 5

delivery

We ordered and it said that it would reach to us in 3-4 working days and it came extremely late - almost a week later. packaging was good but delivery was extremely disappointing

24 novembre 2023
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Risposta di Oudh Shop

We have upgraded our delivery!!! Thank you, A.D., for your feedback and for giving us a try. We’re very sorry your order arrived later than expected. We’ve since improved our delivery process — all orders are now sent via Royal Mail Tracked 24 (1-day delivery) for faster service. We’re glad you were pleased with the packaging and appreciate your patience as we continue to improve.

Valutata 1 stelle su 5

Hello,

Hello,

It's been 4 weeks now and I'm still chasing a product that hasn't come and i have called and emailed numerous amount of times. Have you just taken my money then or?

31 ottobre 2023
Valutata 5 stelle su 5

Excellent service !!!!

I had a bit of a shaky start with this company . I had order through an online auction site and original order seemed to dissappear and I was getting nowhere.
I approached Oudh directly and the difference was like chalk and cheese!
They proved to be attentive and kept me in touch all the way through and goods actually arrived before time !

30 ottobre 2023

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