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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was very well welcomed, the perfumes are amazing, with great quality and long-lasting performance. If you love niche or designer fragrances but can’t afford the high prices, this is the place to go,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently had the chance to try two fragrances from Oudhshop, Azalea by Adyan and Midnight Frost Intense by Afnan, and I honestly enjoyed both of them. Azalea feels soft, elegant and really ea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What i like the most is Royal Mail delivery once you've ordered its on the way. Only done a few anfar fragrances at moment and a few more are coming soon. I aaked for a few recomendations too via... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Wish I had checked Trustpilot before placing order which has not yet arrived and judging by comments on here is unlikely to. Like others I have emailed - no response and today I tried phoning only t... Leggi di più

Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di cosmetici e profumi
  3. Fornitore di sapori, fragranze e aromi

Scritti dall'azienda

Oudh Shop is your premier destination for authentic, high-quality oud perfume and fragrance products. We specialize in pure agarwood (oud), luxury perfumes, and bakhoor, sourced from trusted regions across the Middle East and Asia. With a deep passion for tradition and excellence, our mission is to offer customers timeless scents that evoke elegance, spirituality, and cultural richness. Whether you're a connoisseur or new to oud/oudh, Oudh Shop promises a memorable olfactory experience and exceptional customer service with every purchase.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

449 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Wouldn’t use them again

I was given no email confirmation of my item being shipped. Took 2 weeks to arrive and when it did, the wrong product arrived. I have no use for this product and have been trying to contact them religiously regarding a refund / exchange yet I cannot get through to anyone via all customer service routes. Only giving 2 stars because something actually arrived

2 giugno 2024
Logo di Oudh Shop

Risposta di Oudh Shop

Hi Michaela,

We’re very sorry to hear about your experience and completely understand your frustration.

Since then, we’ve made real improvements to our customer service, communication, and delivery process. We now use Royal Mail Tracked 24 to ensure faster and more reliable shipping.

Please contact us at sales@oudhshop.co.uk with your order number, and we’ll be happy to resolve this for you as soon as possible.

– Oudh Shop Team

Valutata 1 stelle su 5

Havent recieved item

Havent recieved item. Communication is poor and have not been able to get in touch with anyone to query

10 giugno 2024
Logo di Oudh Shop

Risposta di Oudh Shop

Hi Arosa,

We’re really sorry to hear you haven’t received your order and had trouble reaching us. We completely understand how frustrating that is.

Please know we’ve recently improved our communication and fulfilment process, and we now ship via Royal Mail Tracked 24 for faster, more reliable delivery.

Kindly email us at sales@oudhshop.co.uk with your order number, and we’ll make sure this is resolved promptly.

Valutata 1 stelle su 5

Do not order from here

There should be an option for zero stars. I ordered and never received my items. Currently under dispute with my PayPal. After 2 weeks of ordering they sent me a fake tracking number that didn’t even work. Don’t waste your money.

4 giugno 2024
Valutata 2 stelle su 5

***Don't buy, read all recent 1 star reviews!!!

Firstly.

Ordered EXPRESS DELIVERY (1-2 working days) and paid £6.49, but got sent ROYAL MAIL 2ND CLASS *FREE DELIVERY* and arrived on the 4th working day after dispatch, which took 2 days! Lol they "put a note" on my order saying it was dispatched by *Royal Mail 2nd class*, and at the bottom of my order details in the same email it says "express delivery - £6.49" what joke.

Secondly.

Ordered 2 items, one was correct, and the other was the completely wrong item. THE WRONG PERFUME THEY SENT ME ISN'T EVEN ON THEIR WEBSITE!! And... the correct perfume they *should* have sent me is IN STOCK! Leading me to believe they bought the wrong item from another shop and sent it to me lol embarrassing.

So.

I got robbed of £6.49 and a perfume I was looking forward to gift my wife for Eid ul Adha that just passed. And it's the wrong perfume. I got robbed of money and sent one wrong item, theft and dishonesty ever prevalent considering the poor performance of this company as of recent. Theft and dishonesty.

Eid Mubarak indeed. This is the last time I order and support this shop.

I should have read the reviews again since I last did a year ago, it never used to be this bad.

Do me a favour everyone, do not order from this company again. If you do, expect the completely wrong item, or not to receive it at all, and don't order it other than with FREE DELIVERY.

I'm giving it 2 stars because it was a blessing having received it at all.

18 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

The product itself is absolutley…

the product itself is absolutley outstanding the oils smell better than my Creed Aventis I have at home the projection is tremendous, Top, and mid and base notes are so sharp and fresh and crisp. I would reccomend the oils to any man who really appreciates fine fragrances but at a fraction of the cost. I

Only downside is that it took about 10 days to arrive.

27 maggio 2024
Valutata 1 stelle su 5

Still not delivered

It's been 2 weeks. I ordered this for my mum's birthday which has since passed and so has the "3-4 business days "it takes to deliver. The order tracking still shows processing and I've contacted the company. There has been no response. I have no clue what has happened to my 20 quid.

14 maggio 2024
Valutata 1 stelle su 5

No longer in business?

Wish I had checked Trustpilot before placing order which has not yet arrived and judging by comments on here is unlikely to. Like others I have emailed - no response and today I tried phoning only to receive a message stating that the phone number given on the site does not exist!
I have placed this purchase in dispute with my card company as it would appear that the Oudh Shop is no longer trading but seems to be able to take your money.
Seriously recommend avoiding this company's website.

28 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Ordered on Monday 13th May still haven’t received perfume

I’ve ordered from this shop multiple times before and I was never disappointed however this time I am not happy at all. I’ve order a perfume and payed through clearpay, I have finished paying all the installments and still haven’t received my perfume. I ordered Igrah, Adyan on Monday 13th May and still haven’t received it. I’ve called, emailed, messages I’ve done everything. Where is my perfume?

13 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

I ordered on the 26th April and have…

I ordered on the 26th April and have not received my item until nearly a month later (21st may if i wrote my review few days later over a month and i know i wont have my item till then) tried calling their contact no. continuously for 2 weeks no one answered the call sent a dozen emails no reply. hated it never buying from them again.fake

27 aprile 2024
Valutata 5 stelle su 5

Besf perfume ever

This company is absolutely amazing fast dispatch and delivery was spot on great perfume customer service was amazing i see lot of people saying they can't reach the boss i dail there number they answer the phone in less than a few minutes, i visted there website it was absolutely amazing value for money,
They explained there website was getting better new look with more exciting perfume at amazing price

4 maggio 2024
Non scritta su invito

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