If I could give this company zero stars then I would do so. Product arrived 8th September, not working. Contacted "Hannah" at customer services as per their instructions on 9th September. Various e... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Orthocomfort had our correct address but the parcel was never received. We would not be surprised if this was an Evri (now called Rareli) issue. Orthocomfort washed their hands of the matter. Cavea... Leggi di più
Parcel not delivered and a high handed response from Orthocomfort. Several delivery times reported by Evri and a generic photo of a delivery was provided which had no relevance to us. The delivery... Leggi di più
If I could give a minus I would. Product arrived damaged and unusable inside. Looked for replacement and no reply or joy. Would definitely not recommend anyone buying of this company as it is a joke... Leggi di più
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Extremely poor quality. Hard to understand return process.
Extremely poor quality.
Avoid
Avoid. Still not received item. Customer support team useless and courier “Relay” just as bad. With so many 1 start reviews, the 5 & 4 star reviews must be fake and written by the company
Ordered silicone magnetic hand and…
Ordered silicone magnetic hand and wrist support glove and within three hours of wearing them they had both wripped down one side.
This watch was an utter waste of good…
This watch was an utter waste of good money. Don't be fooled by the advert. There are no logical instructions which appear to have been written by a five year old. The watch does not connect to the app that you are advised to download as there is nothing to suggest which model you are using. Really fed up with cheap made Chinese rubbish.
Terrible
Terrible, slow to arrive, postage and duties to return to Estonia are ridiculous!
Pillow is horrendous a very thin piece of foam! No help at all
Avoid
It took 2 weeks for the item to arrive
It took 2 weeks for the item to arrive. This is far too long especially as my wife was in pain waiting for the wrist support.
Awful company thought it was a uk…
Awful company thought it was a uk company no such luck . My product is inferior arrived from china no packaging no instructions and they want me to return it Estonia at a cost greater than the purchase price . Absolutely terrible company DO NOT ORDER
Cannot use the watch
Rubbish watch. Meant for arthritis. Cannot remove strap to charge. Screen hard to read. Minimal instructions. Generic video when you ask for help.
Just really really bad.
Very disappointing experience – returning the product is extremely difficult
I ordered a product from OrtoKonfort.ie and I am extremely disappointed with both the product quality and the customer service.
I contacted them immediately because I wanted to return the product within the 14-day withdrawal period. Instead of providing clear return instructions, they kept trying to delay the return by offering discounts.
First, they offered me a 20% discount. I clearly told them that I did not want a discount and that I wanted to return the product.
They then offered 20% again, followed by 30%, even though I had already made it very clear that I wanted to return the product.
I am now contacting them for the third time, still asking for a return and refund. It feels like they are deliberately trying to keep the customer talking until the 14-day period expires.
The product itself is also poor quality and not worth the money.
Based on my experience, I would strongly recommend being very careful before ordering from this website. I expected a straightforward return process, but instead I have had to repeatedly insist that I want to return the product.
I would not recommend this company.
Terrible company
Terrible, corrupt company. Delivered my order to the wrong address and refused to provide replacement or refund. Conversation over email has been going round in circles for months.
The product doesn't work & when I…
The product doesn't work & when I contacted the company their advice was to send a photo 😕 how a photo was going to determine what was wrong with a hearing aid beats me ! Anyhow I replied stating same... needless to say I haven't received a response.
The website looks as if it is UK based
The website looks as if it is UK based, but in fact the product comes from China and is of poor quality and the price for one toespacer was outrageous. On top of that it took 2 weeks to arrive.
I would not advise anyone to use this company.
Have never received my order so how you…
Have never received my order so how you can give me a survey to do is beyond me. Maybe you could look at seeing where my order is? So hence the one
The sizing is wrong
I ordered a set of two bras in medium . They were ridiculously small , couldn’t get them on . The sizing is completely wrong . Do not recommend
Dreadful customer service and very…
Dreadful customer service and very disappointed with a fan ordered, very poor quality and impossible to obtain a full refund
AVOID
AVOID. Product faulty and would not pair with phone. I requested refund but was sent videos on how to charge the item. Useless, as charging was not the problem. I Advised customer Services I was unhappy and requested returns details. They chose to stop responding.
FRAUDULENT !
Ordered a BLACK top for 35euros on 26th July 2026.....3 weeks + later a tiny scruffy plastic bag arrived from China containing a cheap dull , see through "WHITE" TOP!! I had an identical top in black I purchased on Amazon for 8 euros!! I wont even try to return or compain. This is barefaced fraud. YOU HAVE BEEN WARNED. DO NOT BUY ANYTHING FROM THIS WEBSITE.
I wont even try get refund. Lesson learnt. Buy from local reputable retailers.
Very poor quality …
The quality of the product ( we ordered toe spacers) is so poor - useless and bad fitting. On requesting return we were informed that is possible but we would have to pay for tracked postage of items back to Estonia - cost around £15 !!!
Just avoid and anything to do with health support pop into Boots
Our order no. 26708
False advertising and a rip off.
I needed finger splints for my trigger fingers/arthritic fingers. The website clearly showed a set of 5 different size splints, with differing measurements. It also showed a hand with a splint on each finger. I paid £15.90 for what I believed was a set. This morning I was so disappointed to receive just one splint which doesn't even fit my most painful finger. The wording on the website did not say it was just one splint and I would not have paid £15.90 for one tiny piece of plastic. I wish I had read the customer reviews before ordering. What a rip off.
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